Love the bike
Love the bike! Ive used it every weekend since I purchased it, probably a bit over 50 hours on it. Thank you, this bike got me back into riding and is helping me stay fit. Easy to put together and it showed up in less than 2 days.
About Priority Bicycles
Data updated- Website
- www.prioritybicycles.com
- Category
- Sports
- Location
- United States · New York
- Status
- Unclaimed
- Last 12 months
- 200 reviews
- Replies to negative
- 0% (0/5)
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Is Priority Bicycles legit?
Priority Bicycles (www.prioritybicycles.com) has a 4.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-12.
What people say
Great company
They go above and beyond
What a great bike!
I ordered the 600. It was initially hard to commit without getting to test ride it. I was impressed by virtually every review I read being overwhelmingly positive. The website has clear information and video instructions. Sizing guide on the website is helpful and accurate. Delivery was quick and product was securely packaged. The bike is great and so fun to ride. The pinion transmission is so luxurious!
I had shipping issues and the customer…
I had shipping issues and the customer service department was very helpful and bent over backwards to make sure I got my bike. Products are as advertised. Definitely my favorite bicycle company
Great bikes
Great bikes. This is my 2nd one. I have a 3 speed and a one gear beach cruiser. Both are assembled easily, they last and ride well.
Great Product
Great bike, easy ordering, no complaints. Thanks!
STAY AWAY
I dont know what this store is but I got an email asking me to rate it
These are really great bikes
These are really great bikes. I bought one for myself last year, and we used it at the beach for two months. It has almost zero rust on it. The only little piece is where the bolt screws into the pedals of the arm that comes down on where you crank, and it is pretty amazing. My wife got one, and she loves it too.
Bike arrived within a week
Bike arrived within a week. Easy to assemble. Wheels could be upgraded. Seemed a bit cheap compared to the rest of the bike. Low maintenance and fun to ride.
Quality bicycle
Quality bicycle. Nice welding.
Would I buy again?
I don’t think it’s anything against priority Bicycles it’s more against Shimano because my internal gear is broke within a month and a half. Even though Shamana would probably cover it I did call priority Bicycles and they told me I would have to call Shimano. They should handle everything for you since you bought the bicycle from them so moving forward what I buy again from priority the answer would be no.
Terrific bike
Terrific bike. Outstanding support. Bike came with the gears not perfectly aligned. Someone there sent me a video on how to adjust it within a few hours.
Great Bikes!
Great people, great up-front help, great bikes!
Reply from Priority Bicycles2026-07-27
Love to hear it and thank you!! Keep us posted if you ever need anything!
Bruisers Bicycle is definitely a go…
Bruisers Bicycle is definitely a go anywhere bicycle. Low maintenance! Gearbox is the best
Reply from Priority Bicycles2026-07-27
Awesome to hear! Thanks for the support and enjoy the adventures ahead of you :)
Once You Go Priority You Never Go Back!
This is the second Priority bike I have purchased. The first was for me and the second for my 10-year-old son. The internal gates belt drive is such a valuable feature that when combined with the overall quality of the rest of the bike that I don’t plan to buy another bike brand again.
Reply from Priority Bicycles2026-07-27
Thanks for the continued support here! If you ever need anything don't hesitate to reach out to us and have a great time on the rides ahead.
Our Priority Ebike order experience!
Ordering our two Priority Ebikes and accessories has been extremely easy. When calling customer service to ask some assembly questions, we spoke to Chase, who was extremely helpful and answered all our questions plus overnighted a part to us so we could complete the assembly the next day and go on the trip we had planned. We made a point to let him know how pleased we were with everything about the Priority bike order, his help, and the way Priority handles everything. These days it’s so hard to get a live customer service person to begin with and then to get answers to the questions on the spot and send a new part quickly/overnight, has been amazing and we let him know that as well. Thank you for the wonderful experience!
Reply from Priority Bicycles2026-07-27
That's great to hear Jan! Glad Chase could help you out here. If you ever need anything else don't hesitate to reach out.
Quality merchandise and ease of…
Quality merchandise and ease of shopping online, well thought out webpage.
Reply from Priority Bicycles2026-07-27
Thanks for the support here! Glad you're enjoying your bike and enjoy the miles ahead
There was an issue with delivery
There was an issue with delivery, a staff member took my call and worked it all out.
Reply from Priority Bicycles2026-07-27
Glad we were able to get that resolved for you! Keep us posted if you need anything else
Love my HXT
Love my HXT. Changed the oil early out of curiosity. Looked brand new. Charged the bike when I received it a year ago and its down to 30% after 500miles.
Reply from Priority Bicycles2026-07-27
Awesome to hear Stephen! Glad the bike is still on it's first charge. Thanks for the support and let us know if you ever need anything.
Best customer service ever
Best customer service ever. Worked with me on a unique delivery circumstance and followed through until delivery.
Reply from Priority Bicycles2026-07-27
Happy we were able to get you situated! Thanks for the feedback as well as the support here. Enjoy the miles ahead :)