Great company
They responded very quickly and very helpful to get my problem solved
Gear up for your next adventure with our large outdoor gear and equipment selection. With a best-in-class online shopping experience, you'll find everything you need to enjoy the outdoors to its fullest
Written by the business, not verified by us.Pyramyd AIR (www.pyramydair.com) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Sports and its reputation is good. 80% of reviews are 4 stars or higher and 10% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that orders process smoothly and arrive promptly, often exceeding expectations with exceptionally fast delivery times. Shoppers regularly praise the secure packaging methods, noting that delicate goods always arrive safely protected within sturdy boxes. Consumers also appreciate finding fantastic promotional deals alongside a remarkably wide variety of quality merchandise. Some reviewers were not happy with unexpected delivery delays and unhelpful tracking updates that significantly extended their waiting times. A few individuals additionally noted receiving damaged outer packaging or technical items that malfunctioned right out of the box.
Auto-generated from all reviews of this business. For reference only.They responded very quickly and very helpful to get my problem solved
It's an easy process, there's a gun for almost every need, type of training ( defense or tactical offense) and i loved my 16 Shot Semi Automatic shotgun and the buckshot rounds that i purchased. I have real armor so I wear the real thing during my training but this and many other guns there on the site are go to's so Im gonna get one every month til I own the collection.
I buy pellets from Pyramyd several times a year. Pyramyd always ships pellets packed well and has a great selection of premium pellets in stock. You might find them cheaper on Amazon, but when they arrive with dented tins and bent skirts, your savings disappears.
Delivery was fast. The product is awesome. I've ordered a few times over the last month or 2 in 100% satisfied In the woods of someone that's from new england wicked awesome
Made an order change 5 mins after placing the order. Pyramid states no-problem for order changes within 30 mins of ordering. They lied, claimed they are helpless to prevent the system from ripping me off for an additional shipping charge. Lied about UPS picking up the order, "Oh, it's too late" when UPS shows it not picked up. Cancelled it all, now a former repeat cutomer.
Your people make for a good experience. Rhonda and Greg are great. One constructive comment - I responded to your Orders @ Pyramydair.com with a request but never received a response.
Problem w FX DRS Tactical. Worked initially, but second magazine stuck. Only way to close bolt was with pressure, then didn't work after that. After sending gun back for repair (without the magazines) Pyramid said it worked fine (after removing stuck pellets in barrel) & that it was "customer error" which voided warranty. Returned rifle had same issues. I checked the magazines and discovered that one of the two PyramidAir had sent was a .22 cal instead of .25 cal. This caused the problem in the first place. PyramidAir customer service is rude and will not accept responsibility for their error. Buyer Beware!!!!
As always, great products and super fast shipping. I will continue to purchase airguns from Pyramid Air..
I have received emails stating there was a 12% off code. When I got to the site......it states an 11% discount and the code is different. This seems shady. Plus.......I realize that it says some restrictions apply, but no matter what I put in my cart, it said that the code does not apply. You missed out on the sale of a $600 scope because of this. Why do you show 2 different discount codes, and why is there 2 different percentage discounts, and why do none of them work?
Excellent all around. While I have your attention I didn’t receive a scope stop and screws for the dovetail rails. Can you give me a contact for this. Thanks again for good customer service Ross
Excellent place to buy! They are fast shipping and very well packaging the item. They also stand behind what they sell. I've been buying from them a LONG time and highly recommend Pyramyd Air!
Love it. Great product and fast shipment
Everything I've ordered thus far was shipped fast. No complaints here.
The way P.A. "packages" tins of pellets..... is absolutely superior! Received product(s) in 72-hours!
Super great service with prompt shipping.
Pellets came in great packaging! No dented tins unlike other companies. Well done PA!
The fast shipping and the 1500 extra points for the holiday, enticed the recent purchase.
Pyramyd once more came through with what I wanted, outstanding price, and fast shipping. Buy 3 get one free pellets, and a scope mount I've been wanting.
Great Experience very easy Website to Buy your Products! Quick shipping ! Will Buy again Thank you
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