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Written by the business, not verified by us.Pyramyd AIR (www.pyramydair.com) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Sports and its reputation is good. 80% of reviews are 4 stars or higher and 10% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that orders process smoothly and arrive promptly, often exceeding expectations with exceptionally fast delivery times. Shoppers regularly praise the secure packaging methods, noting that delicate goods always arrive safely protected within sturdy boxes. Consumers also appreciate finding fantastic promotional deals alongside a remarkably wide variety of quality merchandise. Some reviewers were not happy with unexpected delivery delays and unhelpful tracking updates that significantly extended their waiting times. A few individuals additionally noted receiving damaged outer packaging or technical items that malfunctioned right out of the box.
Auto-generated from all reviews of this business. For reference only.An item that was initially out of stock came in a few days earlier than expected and I received a back in stock notification. So, I ordered two of them right away. Within two or three hours I received a shipping notification with tracking! Super service and communication for my order. And as always very competitive pricing on anything that is carried!
A CO2 pellet revolver that I didn’t know existed and really wasn’t looking for popped up on sale for a very good price- so I figured what the heck and ordered it. Within hours it was boxed and prepared for shipping. I have made several orders in the past and all have shipped quickly and all items are at very attractive prices. Keep up the good work!!
Bought 3 expensive guns and two out of three was used scraped up defective with missing hardware company employees laughed and wrote me off causing me to file a lawsuit buyer beware
great customer service.... Great products!!!
What did I like? Well as of right now this has been a 2 1/2 month process of trying to purchase an air rifle. And as of today it still hasn’t arrived so I can’t review the purchase. But, I can tell you what was a bit concerning to me. I like competition, and I thought I was looking at 3 different sellers of the FX rifle I wanted. But come to find out they are all the same place, but with different names. Pyramid Air Airgun Depot Utah Airguns I don’t understand why you need to do this. I read threads saying pyramids service was better, how? Having preordered an FX Maverick with an in stock date well before xmass I thought I was safe. But, then with numerous emails and chats, phone calls I find out I can’t get it due to product being phased out. Ok. So I look at an FX leopard. Some mistakes on my order form, my fault, and now it’s shipping. Being a first time buyer of an air gun in this price range I find your entire set up confusing and frustrating at the same time. I was told in one email to keep checking the website to see if my preorder was in stock! Really? Shouldn’t you as the seller let me know it’s arrived? All in all I give you 2 1/2 to 3 stars. You need to be better. If I operated my transportation company like you, I’d be out of business.
I bought a velox and Pyramyd offered a special for a free “10 for 10” where they pump up and shoot the gun to make sure it works and holds air. Well that didn’t happen. The gun didn’t work so all this for nothing. I sent it back and that was weeks ago and still no response. They respond by sending a form email. Then they ask for more info. I sent that. No response. Nothing. They commit false advertising and then just say deal with it by not even responding. Terrible company. Do not use this store!
Ease of use of website
Ordered and two days later it was delivered. Great experience.
Transaction was not a problem, but I was emailed a $10 off code, and when I checked out, there was never a place to enter it, so it was worthless!
I bought 3 Archery Mystery Boxes from Pyramid Air intending to upgrade my older crossbow. The Lord blessed me with 3 incredible crossbows, including a $3000+ Ten Point Titan! They shipped in excellent boxing and got to me in 2 days. I have nothing but great things to say about Pyramid Air and highly recommend them!
Let me know what I was wanting would work on my air rifle quick shipping
I liked everything except that I was supposed to get the 10 for 10 and it obviously didn’t happen. Both tanks at zero and it didn’t work. The trigger does not reset. So I will send it back and see how that goes. I will review again after that. The not testing it was wrong and bad. But I still bought a marauder SAM from you on Saturday anyway. So I guess it didn’t bother me too much. It was really disappointing though.
Order was handled quickly as was shipping. Item arrived safely.
Well you asked ;). I bought the mystery gift knowing full well it was a gamble. I saw that there was a left handed bow in the mix, but hoped that being a previous Pyramid air customer, they would have an idea that I was right handed. Well I got the left handed bow. Can't say I was thrilled as it is really worth 0 to me. Very nice bow, and certainly worth more than the 250 I paid. Not really complaining...well a little. They did not falsely represent the items, so it's really on me. Hopefully there aren't a lot of these bows in the mix and my bad luck will help future gamblers.
Smooth as silk. Easy easy great products.
I bought a pcp rifle 4 days ago. I received an email saying that it was shipped but when I go and check the tracking in the USPS app, it shows that the label was created only and not shipped yet.
Communication was very good as far as shipping. The product was exactly as i expected. Over all my experience was good. One point I would like to make. Because there were two bottles of bb's and two packages of air cylinders along with the M3 replica the package was on the heavy side. This led to more careless handling and when it arrived at my home, one end was torn open along with some of the rest of the box. I would recommend more robust packaging with a shipment that is heavy and will pass through several depots and handling.
Had product and shipping was fast and easy and no shipping charge
Offering a big selection at competitive prices. Great packaging on product to prevent damage in shipping and handling.
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