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Electronics & Technology

Qustodio

ClaimedCollecting reviews

101 reviews

2.4101 reviews
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About Qustodio

Data updated
Website
www.qustodio.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
101 reviews
Replies to negative
88% (51/58)
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Is Qustodio legit?

Qustodio (www.qustodio.com) has a 2.4 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is poor. 43% of reviews are 1 star, a relatively high share; The business has replied to 88% of negative reviews; Reviews mostly discuss App, User experience, Product. Last updated 2026-08-28.

What reviewers say

AI generated

Most reviewers were unhappy with their experience overall. Customers frequently complained that customer service was extremely slow to respond and largely non-existent, leaving users stranded without proper assistance after paying. People also experienced frustrating technical glitches, noting that monitoring features failed to function correctly and applications unexpectedly blocked essential everyday services. Many individuals expressed frustration over expensive subscription costs for software that ultimately proved broken. Some people were satisfied with the user-friendly interface, mentioning that it was quite straightforward to configure initial parental controls on supported devices. Consumers additionally appreciated the helpful location tracking capabilities and found the provided tools effective for managing daily device screen time.

Auto-generated from all reviews of this business. For reference only.

What people say

iMac profile monitoring not working

iMac that my son uses is also shared by other users ..Instead of monitoring only his profile , your software is monitoring entire computer making it useless. Calls log is not working. YouTube logs are not correct. iMac and iPhone were shown as locked while they were open.

Reply from Qustodio2025-11-12

Thank you for sharing your feedback, and we’re sorry to hear about the trouble you’ve experienced. Qustodio lets you monitor only specific user profiles on a computer, so you don’t have to track the entire device. We’d be more than happy to help you set this up correctly and also look into the issues with calls and YouTube logs. Please get in touch with our support team so we can assist you further and make sure everything works as expected.

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