Radioddity (www.radioddity.com) has a 5.0 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher. Last updated 2026-08-10.
I had an issue with a new radio that just stopped working soon after I started to use it. I contacted Radioddity, sent them a video, and they emailed me return shipping information right away. They had a replacement sent within a week. Easy peasy! Always great service from them.
Rapid, kind and helpfull when I'have asked for Customer's Service support (Thanks a lot to Canny, Fred/France)
Delt with Canny. Canny answered all my questions/concerns in a precise way.
Very helpful and attentive as well. Very fast, getting me a replacement asap! I read other reviews and it was very positive things. I can agree with those reviews because my experience has been amazing!
Antenna arrived and had some broken components. Requested replacement parts and was provided the option of a measly $15 store credit or I could ship the item back for an exchange. Requested a Return Address label to send the antenna back. They provided the label and return took approximately 16 days. Quicker service than when I ordered the antenna!
The order was processed quickly, the delivery is neat and the after-sales service is very responsive
The support staff member I worked with was very analytical, smart and customer-focused. The suggested tests of the handheld radio I was experienced difficulties with, to confirm the nature of the issue I was reporting, were exactly right and clearly came from a depth of knowledge from the support staff member that I very much appreciated. I received warranty service quickly and efficiently and I would not hesitate to purchase from Radioddity again, given this level of support.
The support service provided by Radioddity regarding my purchase of a G90 was outstanding. The support person (Hazel) guided me through various diagnostic steps to resolve a problem..The issue is resolved. I am happy with the support and the communication provided. I recommend Radioddity and I will continue to do business with the company. Kudos to Radioddity and Hazel. Gerald A Loy Binghamton NY
Great products fast delivery,fantastic after sales service well done.
Radioddity's support team resolved an issue I caused. Fixing an issue they did not have to fix. This is the kind of support that develops a loyal customer base. I will be purchasing more products from Radioddity.
I ended up sadly returning a radio I purchased from Radioddity, but the customer service experience throughout the process was terrific, from helpful questions and suggestions by them as I tried to work through the issue through to the conclusion of deciding to return the radio. I will feel very comfortable shopping there again.
I purchased an accessory that seemed like a good idea but did not meet my needs. Customer service was very responsive refunded the cost and made it very easy to purchase a radio that was ideal. Highly recommend Radioddity .
Great help. Order was stick for 5 days without moving. This person got it unstuck.
I had an issue with my Xeigu G90. I wrote to Radioddity and they were on it. They asked for a short video of the problem, which I provided. They gave me a list of what they wanted back from me. They provided a ship label. As soon as they saw that my unit had been shipped from me to then, they sent me out another radio. Excellent, excellent, excellent service...
Radioddity's customer service turned out to be outstanding. When it was confirmed that my X6200 radio had failed, they immediately sent me a replacement—and they shipped it by express delivery without any unnecessary hassle (to Europe). That level of customer support is something I truly appreciate. Highly recommended!
I had a issue with a product I purchased from Amazon a Raddy weather station, they put me on to them and from there it was nothing but perfect, there customer service is totally amazing and big shoot out to Hazel she is top shelf I feel like we are family now, everything is wonderful and she had the solutions to my issues well done Hazel. I highly recommend there products. I have ordered another station. Thank You Guys!!!
I had some difficulty with my xeigu g90 after 6 years of use.Hazel from customer service responded to my email while on her vacation ! her responses then and again after returning from her vacation were prompt and very helpful radioditty will remain my dealer of choice!
I really appreciate radioddity customer care and the products and prices they have Recommend to all.
Radioddity is one of Xiegu's authorized resellers. While Xiegu radios are affordable, their build quality is not always the best. Fortunately, when you buy from Radioddity, you can feel confident because they helped me resolve every problem I had with my G90, even replacing the unit at no additional cost. I am truly impressed by their customer service and attitude.
The support team was super helpful, patient, and persistent. They provided a firmware update that completely fixed my device issue. Excellent service!
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