RAPYD PAYMENT SOLUTIONSPayments and Payouts for Every BusinessLiberate global commerce with the payment provider that gives you all the tools your business needs to accept, send and manage payments everywhere. From Fortune 500s to ambitious technology upstarts, Rapyd is the payments solution provider that makes it easy to get started fast and grow your global reach.Why Rapyd?Higher Authorization Rates: Up to 97% authorization rates mean fewer declines and more revenue.Fast Onboarding: 80% instant approvals.More Payment Methods: A principal member of Visa, Mastercard and Amex with hundreds of payment methods accepted globally, including stablecoin payment solutions.Use Rapyd ToAccept Credit and Debit Cards: World-class payment gateway solutions and direct Visa and Mastercard Acquiring in Europe, the UK, LATAM, Hong Kong and Israel.Offer Alternative Payment Methods: Apple Pay, Google Pay, stablecoins, bank transfers, real-time payment networks, popular eWallets and more.Send Payouts: Rapyd’s unmatched payout network connects you to 190+ markets and more than 120 currencies with bank transfers, real-time payment networks, instant card payouts and stablecoins.Create Multi-Currency Business Accounts: Rapyd provides the best business account solutions for global money management, including the ability to create multiple accounts, sub-accounts and local account numbers in 40+ countries.Issue Physical and Virtual Cards: Rapyd’s multi-country card issuing API gives you the ability to issue your own pre-funded cards..Frequently Asked QuestionsWhat Industries Does Rapyd Support?Rapyd can onboard clients from a wide range of industries and use cases. We also have robust support for independent sales organizations (ISOs), payment facilitators (PayFacs), independent software vendors (ISVs) and referral agents.Rapyd’s Payment Gateway, Direct Card Acquiring, Payouts and Multi-Currency Business Accounts are ideal for: B2B, eCommerce, Marketplaces, iGaming, Online Gaming, Creator Platforms, Online Trading, Forex, Digital Goods, Crypto Exchanges, Online Travel and more.Rapyd's in-store POS payment solutions are ideal for retail, services, hospitality, restaurants, travel and leisure, and gyms and membership organizations.What Countries Does Rapyd Support?Rapyd can onboard new merchants from the UK, Europe (EEA), LATAM, APAC, and Israel. We allow merchants to accept and send payments worldwide from more than 190 countries and in over 120 currencies.What Payment Methods Can I Accept?Rapyd supports hundreds of payment methods, including credit cards and debit cards, digital wallets, bank transfers, stablecoins and digital cash vouchers.What Integration Options Does Rapyd Provide?Rapyd has no-code, low-code and API options. Get started quickly with our plugins, payment links and virtual terminals. Create customizable and secure checkout experiences with our hosted checkout and developer toolkit, or integrate directly with our powerful API.Is Rapyd a Payment Gateway?Yes, Rapyd can provide your payment gateway. You can also add Rapyd Card Acquiring to your existing payment gateway. With pre-built integrations to the most popular Gateways, Rapyd makes it easy to get started no matter your payment needs.What Makes Rapyd the Best Payment Solution Provider (PSP) for My Needs?Rapyd is the best PSP for businesses that value:High Conversion Rates: We are a top Visa and Mastercard acquirer with some of the best conversion rates globally, which consistently outperform global benchmarks.Fast Onboarding: Rapyd's AI-enabled onboarding can approve new clients in minutes. That means merchants start transacting faster and partners earn new revenue quickly.80% of approvals are completed within 24 hours97% of approvals in under 48 hoursRated 9.7/10 for onboarding speed by partnersFast, Flexible Settlement: Settle daily in your preferred currency, including stablecoins.End-to-End Payment Solutions: With online and in-store payments, payouts and global accounts, Rapyd provides end-to-end, global payment solutions.
Written by the business, not verified by us.
Is Rapyd legit?
Rapyd (www.rapyd.net) has a 2.5 out of 5 rating on OK.one, based on 292 user reviews collected here. It is listed under Money & Insurance and its reputation is poor. 61% of reviews are 1 star, a relatively high share; The business has replied to 66% of negative reviews; 3 of them were added in the last 12 months. Last updated 2026-10-24.
BEWARE OF RAPYD! REFUSES INFOS ABOUT Director and regulation authority!!
BEWARE OF RAPYD!
For weeks i am not getting my funds out of the account. I tried several times .. only error messages! Then send instruction to send a manual transfer! THE ANSWER WAS: We will work on it.... NO RESULT!
NOW I AM ASKING TO PROVDE:
a) Name of director
b) Full name of company
c) Legal address
d) Name, adress and Contact (email) of regulating govermental oversight authority!
The ANSWER: WE CAN NOT GIVE THAT
INFORMATION! WHAT ??????
I hope that this is not a CRIMINAL FRAUDULENT ORGANISATION, that will misapprpriate the funds of my company!
Never in my life i was exposed to a situation like that!
I will keep you updated!
Reply from Rapyd2023-05-21
Hi Alex,
Thank you for reaching out to us and sharing your concerns regarding your experience with Rapyd. We apologize for any inconvenience or frustration this situation has caused you. We take feedback from our clients seriously and are committed to addressing and resolving any issues.
I am not able to locate your account details, but please escalate your issue to [email protected] with the subject line ‘Trustpilot’ for further assistance.
I am waiting to get my refunds back, but Rapyd just postponing one week by another. So, months are passed now and my money seems stolen by this company ! Don't trust them at all!
Reply from Rapyd2023-05-17
Hi Matthias,
I'm sorry to hear that you had a negative experience using Rapyd's platform. We take all customer feedback seriously, and we apologize for any inconvenience or frustration that you may have experienced.
Did you open a ticket to our support team regarding this? if so, would you mind sending me the case number you have opened? Otherwise, I suggest escalating your request to [email protected].
Thank you for your cooperation.
Accurate and timeliness payment processing capabilities, reporting, reconciliation and fraud prevention features, good documentation and extensive set of tools that really helped us running a successful service and business
Reply from Rapyd2023-05-18
Hi Anthony,
Thank you for your valuable feedback! We appreciate your kind words about our platform and features. It's always rewarding to hear that we've been able to meet your needs effectively.
If you have any suggestions or additional feedback to further enhance our services, please don't hesitate to let us know. We're committed to continuously improving and providing the best possible experience for our clients.
Thank you for being amazing.
You just helped us close the most profitable year we had since we’ve started
Reply from Rapyd2023-05-18
Hi Max,
Thank you for your fantastic feedback! We're thrilled to hear that we were able to contribute to the success of your business.
We value your partnership and are committed to providing continued support to ensure your ongoing success. If there's anything else we can do to assist you or if you have any suggestions for improvement, please don't hesitate to reach out.
Thank you!
The best thing about Rapyd is their fake review,
You guys make the money disappear and after several months still no return
Reply from Rapyd2023-05-17
Hi Remy,
I am sorry to hear that you have had a negative experience with Rapyd and that you feel this way. I would suggest reaching out to our dedicated customer support team to see if they can assist and address your issue. Please reach [email protected] with the subject line 'Trustpilot'.
We had some issues with the integration as we don’t have a large IT staff.
The support solved it quickly and we were up and running in no time.
Reply from Rapyd2023-05-15
Hi Rolando,
Thank you for your feedback! We appreciate your input and are glad to hear that our support team was able to resolve the integration issues promptly.
If you have any further questions or concerns, please don't hesitate to reach out to our support team. We're here to assist you and ensure a smooth experience with our product.
filter all those fake positive reviews this company just a rip off
they charge you 75 USD to close your account!
lol
Reply from Rapyd2023-05-15
Hi Mike,
I am sorry to hear that you have had a negative experience with Rapyd and that you feel this way. I would suggest reaching out to our dedicated customer support team to see if they can assist and address your issue. Please reach [email protected].
As a cross-border merchant we looked for a payment partner that can really support all of the countries that we operate in.
We’ve got approached by Rapyd sales team and after carefully learning our needs the Rapyd solution team portrayed a very positive picture on how our business will look like in 12 months.
12 months have passed and we can proudly say that they were completely right.
We were able to grow and beat our own predictions.
The fact that Rapyd are so global we are now able to accept payments in countries that we wanted to work in, local payment methods and traditional payments are supported by ONE single platform, disbursements are running smoothly and much cheaper than banks, FX is being handled automatically, and basically we have improved our own customer support and our back-office reconciliation department.
Thank you for being such a valuable and key partner.
Reply from Rapyd2023-05-14
Hi Fred,
It's great to hear that you have had such a positive experience with Rapyd as your payment partner over the past year. We are delighted to have been able to support your cross-border business needs.
Thank you for sharing your feedback and for choosing Rapyd as your partner. We look forward to continuing to work with you and supporting your growth in the future.
What’s not to like about a company that helped us reduce force, saving us a lot of money on processing fees, sending us our money on time and most importantly is in line with our growth strategy.
Reply from Rapyd2023-05-12
Hi Harry,
Thank you so much for your positive feedback! We are happy to hear that our company has been able to assist you in reducing your processing fees and supporting your growth strategy.
Please don't hesitate to reach out if there's anything we can do to continue to support your business.
Really like - interface, integration, fees, payouts, payment features and plugins
Don’t like - The onboarding questionnaire
I guess this is a regulation requirement but that was annoying.
Reply from Rapyd2023-05-12
Hi Austin,
Thank you for your feedback! We're glad to hear that you are satisfied with our services and product offerings. We understand that the onboarding process may have been frustrating, but it is a necessary step to comply with regulatory requirements and ensure the safety and security of our platform.
We appreciate your feedback and if you have any further comments or suggestions, please do not hesitate to let us know.
Nonexistent customer service, way above market fees, and bad UX. At best, is the worst fintech experience I ever had. Having alternatives like Airwallex, there is really no point in using Rapyd.
Reply from Rapyd2023-05-11
Hi Konstantinos,
I'm sorry to hear that you had a negative experience using Rapyd's platform. We take all customer feedback seriously, and we apologize for any inconvenience or frustration that you may have experienced.
For further investigation on your matter, would you mind sending me the case number you have opened?
Thank you for your cooperation.
I used the NEAT platform in Hong Kong before it was migrated to Raypd. I sent a transfer of HK$13,300 to my accountant using Raypd. Raypd wrote the transfer was successful and deducted the amount from my company account balance. However, when sending the money, they changed the name of the recipient bank, so the money bounced and was returned back to Raypd which they now hold. Customer Service after 5 weeks have said they are looking into the case through generic emails. I have had to open a police report into this. I went to visit Raypd office in Hong Kong only to find the company address they use is completely empty. I am now in contact with police and Hong Kong monetary authorities. This bank is not to be trusted!
Reply from Rapyd2023-05-11
Hi Alan,
I am sorry to hear that you are experiencing difficulties with Rapyd's platform after being migrated from Neat. I will forward your feedback to the relevant team to improve our services.
Would you mind sending me the case number you have opened to our support team for further investigation? We are committed to providing the best possible customer experience, and we take this feedback seriously.
Thank you!
So far, using Rapyd flawlessly.
Much better than PayPal or Shopify pay.
Reply from Rapyd2023-05-11
Hi Sebastian,
Thank you for your 5-start review. We really appreciate it and happy that you are satisfied with our services.
Please don't hesitate to contact us if you have any further feedback or require any assistance.
Love the follow up from their support team after successfully they helped me with our issue.
Their response time and SLA is really fast and good and build trust
Reply from Rapyd2023-05-11
Hi John,
Thank you for your positive feedback about our support team. We are delighted to hear that you had a good experience with our support team and that they were able to help you with your issue.
We appreciate your feedback and if you have any further comments or suggestions, please do not hesitate to let us know.
I guess the name Rapyd really suits them.
It took me less than 24 hours to receive my first payment since contacting them and onboarding myself and less than 72 hours to get the money to my bank, really easy process with zero friction
Reply from Rapyd2023-05-10
Hi Cindy,
It is great to hear that you have had a positive experience with Rapyd. Thank you for sharing with us your feedback. If you have any further questions or feedback, please don't hesitate to let us know.
Rapyd API is great, we can basically develop our own platform on top of theirs, the wallet feature is unprecedented in this industry, holding client accounts, moving funds between them, allowing them to pull the funds to their bank account or even to their cards.
Their support and professional service team are aces! Any problem we had was solved and we were able to launch without issues, thank you Rapyd.
Reply from Rapyd2023-05-10
Hi Stewart,
Thank you for taking your time to share with us your positive experience with Rapyd. We are happy to hear that you are using our API and that our support team was able to assist you with your questions.
Thank you for choosing Rapyd.
We use Rapyd to accept subscription payments to our SaaS software in multiple payment methods including card, online bank transfers and local wallets. This helped us grow our business globally with ease and slowly but steadily we were able to conquer new markets that we didn’t think we could go to. Great global company.
Reply from Rapyd2023-05-10
Hi William,
Thank you for sharing with us your experience with Rapyd and for taking your time to write us your feedback. We are happy to hear that our subscription payment capability helped you expend your business.
Thank you for choosing Rapyd as your global payment partner, and please let us know if there's anything we can do to assist you further.
Like everyone else who was forced to migrate from Neat, this company is a joke. Their website is the most unfriendly banking website I have seen (and I have more than 10 banks worldwide), they don't even have an app (seriously?!), they have really bad FX rates to rip you off on conversions... I'm sure the guys at Neat are tripping on a beach somewhere while we're all suffering from incompetence at every level.
Just migrate all accounts back to the Neat platform and stop making everyone miserable (and stop replying to everyone you will seriously look into it, we all know you won't)
Reply from Rapyd2023-05-09
Hi Gui,
I apologize for the inconvenience caused and to hear about the difficulties you have experienced with Neat migration.
Thank you for providing us with your feedback. I have escalated it to the relevant teams. We want to assure you that we are committed to providing the best possible experience and competitive pricing, and we take this feedback seriously.
Avoid RAPYD. Absolute disaster (Updated May 28th).
Update October 13th 2023
About 7 months later money was returned.
UPDATE: July 21st. - STILL NO MONEY RETURNED.
TERRIBLE.
Rapyd made a transfer with the wrong account details, lost the money and almost 2 months later they still have not returned it.
But the continue charging me $95 a month in fees.
I contact them and they keep fobbing me off with copy paste replies.
STAY AWAY FROM THIS BANK.
Update May 9th:
From the message below Rapyd told me to email NEAT even though Neat was not mentioned in the original message.
I emailed them and I will update if this actually solves the issue.
UPDATE May 14th:
YES! My account is getting closed! For the other users who are also totally exasperated with Rapyd this could be a possible route to get your funds back.
I will update when / if I get the money returned.
Here is the response from the customer agent here:
******
We regret to inform you that your account has been closed due to non-payment of the monthly subscription fee of USD 99 for two consecutive months. We understand that this news may be disappointing, and we apologize for any inconvenience this may have caused you.
In order to credit your refund of USD 495, we kindly request that you provide us with an alternative bank account where we can transfer the funds.
Please know that we value your business and hope to continue serving your needs in the future. If you have any further concerns or questions, please do not hesitate to reach out to us.
Thank you for your cooperation in this matter.
UPDATE MAY 22 2023:
My account has been closed but the money still has not arrived.
UPDATE MAY 28 2023:
The funds have STILL not arrived.
Reply from Rapyd2023-05-09
Hi Ben,
I am sorry to hear about the difficulties you are experiencing. I have passed on your feedback to the relevant teams to improve our services.
I am not able to locate your account details, but please escalate your issue to [email protected] with the subject line ‘Trustpilot’ for further assistance.
This is THE WORST banking product I've seen.
My company account was with NEAT and transferred to Rapyd after an acquisition. Below are the problem:
1. Fail to deliver most basic function. I cannot even extract a statement for accounting purpose, but only CSV file.
2. Horrible CS. I had 2 requests to the CS. The first one I was asked to put it a P0 / P1 / P2 priority (For tech folks out there you will get this joke) - am I expected to do your job? Afterward they sent me an error ID, appended with a taxonomy page. So I can go ahead and look up my error ID on the taxonomy, to understand what's my incident - and there's no solution. Once again - do I work for Rapyd? Problem wasn't solved, and the ticket was immediately closed. My second request basically went MIA there's no acknowledgement and NO RESPONSE at all.
3. US$99 fee. I didn't sign up for Rapyd, I was pushed to Rapyd because of the NEAT acquisition, and you are charging me US$99 for the worst banking product in the world.
There's zero chance I will pay for this sub-par product. I have moved my fund away, and I will let Rapyd rot.
I'm actually looking up who's the Product Head and leadership team on Linkedin to look into their minds of geniuses.
*** EDIT ***
I have filed 3 tickets about my account and non of them were replied.
Then my Trustpilot review was replied here promptly in less than 12 hours.
I'm sure if Raypd put the same resources of posting fake 5 star comments here, and pretending to address feedbacks here, to ACTUALLY REPLYING THE TICKETS, they could help the users.
Ultimately - same verdict - Stay away from Raypd at all cost. Please read all the 1 star comments and you will see a lot of similarity, read all 5 stars and you will spot interesting pattern of how product roadmap and product marketing propositions are being rephrased and planted.
Reply from Rapyd2023-05-08
Hi Jay,
Thank you for taking the time to leave us your detailed feedback and I deeply apologize for the negative experience you have encountered with our platform. I can understand your frustration with regards to the new change, but we can definitely assure that this will lead to a better service. I will pass along your feedback to the relevant teams.
I wasn’t able to track your account details through this review, but I recommend to reach out to our support team again at [email protected] in order to further address the issues and concerns you are facing.
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