Rise Works

People's hard-earned funds are trapped

People's hard-earned funds are trapped, and support offers zero prompt response!

RSK PASSWORD PROBLEM AGAIN!!!

RSK PASSWORD PROBLEM AGAIN!!! Two weeks back I posted on how to fix RSK problem after spending hours trying to figure it out on myself since the support team didn't really seem to care, yesterday I received a payout and tried to withdraw using the exact password I used before now it doesn't work anymore saying something about authorisation problem. This is very frustrating considering that I'll have to contact their support team which will respond after weeks and still not solve anything.

soo far soo good

Utter Incompetence, Unresolved Issues & Zero Customer Support!

I have been dealing with this platform for a while now, and I have never seen such an irresponsible, incompetent, and utterly useless customer support team in my life. Even though my account is fully verified and I have completed every single verification step, they arbitrarily reject my account simply because they are completely incapable of managing their own system integrations. Instead of fixing their own technical glitches and integration failures, they blame the user and leave you completely stranded. ​Their "customer support" is an absolute joke. They either ignore your messages completely or reply with generic, useless copy-pasted templates that solve nothing. They do nothing but waste people’s time, disrupt workflows, and cause endless frustration. Their platform doesn't work, their integration is broken, and their team is entirely clueless. Save yourself the extreme headache, time, and money—stay as far away from Riseworks as possible!

My experience with Rise Works has been…

My experience with Rise Works has been extremely frustrating. My funds have been held up due to a new verification system, and my old RSK password no longer works, leaving me unable to access my account and unable to withdraw my funds. What is even more concerning is seeing countless negative reviews from other users reporting the same issues with account verification and passwords not working. This appears to be a recurring problem that has not been properly addressed. The lack of customer support has made the situation even worse. I have reached out for assistance and have been waiting over two days without any response. For a platform that handles users’ money, this level of support and communication is unacceptable. I would not recommend Rise Works based on my experience. Account access issues, blocked withdrawals, and poor customer support create a very stressful and unreliable experience for users.

Absolutely terrible company

Absolutely terrible company. Despite the fact that I have had two payments from a prop firm credited to rise my withdrawal balance remains at zero. I rely on these funds in excess to my salary to pay for medication for my wife's condition. Despite multiple emails and in app chats I ve only had one response which asked me to check if I had been credited in my account. It's been nearly a week now and just tumbleweed from rise. My advise to rise.... Get your shit together, your incompetence has real life consequences! To any prop firm using them, please find another way to pay your traders as this unfortunately will reflect on you. Utter disappointment. Would give them zero stars if it was possible. If my funds are not available really soon I will be reporting them to the financial standards agency.

I am waiting for an adress verification…

I am waiting for an adress verification for 2 days , they dont accept my tax office paper or city hall and they dont even reply for a day ! I requested my first ever payout and it should be happy moment but thanks to u guys its ruined!

Reading my messages & blatantly ignoring them whilst holding my funds.

My employer has officially processed and confirmed my contractor payout on their end, but due to an internal Rise database ledger failure, my user dashboard balance is completely frozen at 0.To make matters worse, Rise’s customer support team is actively viewing and reading my live chat messages in real time and deliberately choosing to ignore them. I have sent multiple emails to follow up on my earned wages and have been completely ghosted.Rise Works Inc. operates as a registered FinCEN Money Services Business, and withholding verified, earned contractor funds while offering zero customer communication is completely unacceptable conduct.I require an escalation manager or technical engineer to immediately review my account, manually reconcile my database ledger, and unlock my balance so I can execute my USDT withdrawal over the TRON network. My account email matches this profile. Resolve this immediately.

My account verification was rejected by rise

My account verification was rejected by Rise, and despite contacting support, I was never given a clear reason why. Instead, I received a response saying that their decision is final and that they will not be able to offer me their services. This has had a major impact on me because my employer requires Rise verification before I can trade, and many proprietary trading firms use Rise as their payout provider. As a result, I am unable to work with those firms through no fault of my own, and I have no way of understanding or resolving the issue. I was willing to provide any additional documents or information needed, but I wasn't given that opportunity. I believe users deserve transparency, especially when a permanent decision affects their ability to receive payments and work. Very disappointing experience. I hope Rise improves its communication and provides applicants with clear reasons for verification rejections rather than simply stating that the decision is final.

Payout delayed and poor customer support

Requested a payout and my money has been stuck for days with no clear updates. Customer support is extremely slow and almost impossible to reach. When a company handles people's money, delays without proper communication are unacceptable. I expected a much better experience. I hope Rise improves its payout process and customer service.

Extremely Delayed Compliance Review

Extremely Delayed Compliance Review - Case Pending Since July 25th I have been waiting for a manual compliance review on my account. Support (Mike) informed me on July 25th that my case was escalated to the Compliance Team with a promised wait time of 2–3 business days. ​It has been well over a week now, and there has been zero communication or update from the Compliance Team. I strictly followed instructions and refrained from sending multiple messages to avoid queue delays, but the lack of updates is disappointing. ​Requesting the Senior Management/Escalation Team to look into my case immediately. Regards, Suresh Neelam

Seamless experience

It has been a seamless experience for me with Rise

I am sick and tired of customer support…

I am sick and tired of customer support that is impossible to reach. This company operates with zero accountability, and prop firms need to realize how much this is hurting users! We should all report them to the authorities!

Don't expect Rise to resolve your…

Don't expect Rise to resolve your complaints quickly. They are intentionally slow and couldn't care less if your money is stuck. We’re better off reporting them directly to US financial crime authorities!

Withholding verified contractor funds for 7+ days – No KYC resolution, ignoring MSB obligations

I am posting this public review as a last resort after 7 days of complete silence from Rise Works support regarding a critical failure in their payment processing system. The Facts: Despite Rise marking the payout as "Available" in my dashboard, the withdrawal has been frozen due to a persistent KYC/Compliance block. I have contacted support via Live Chat and email multiple times. The responses are generic copy-paste replies telling me to "wait," with zero transparency or a concrete ETA. I have explicitly requested a fresh Persona re-verification link​ and proof of funds, which Rise has failed to provide. The Impact: I rely on these earned wages for basic living expenses (rent and food). Withholding verified funds for over a week while providing no compliance pathway is unacceptable for a FinCEN-registered MSB. The Warning: Rise Works is currently sitting on $1400 of my verified earnings. If this issue is not escalated to your Senior Compliance and Finance teams and resolved within the next 24 business hours, I will be forced to: File formal complaints with the relevant State Financial Regulators regarding unlicensed fund withholding. Report this incident to the CFPB (if applicable) and FinCEN for MSB compliance violations. Share this experience across Reddit (r/CryptoCurrency, r/Freelance), Discord communities, and other review platforms. Update (30 July 2026): I saw the company's response, but I have not received any "Request information" through Trustpilot or email yet. Please resend it so I can provide the required details and help resolve this issue.

This RSK password and passkey issue keeps happening over and over. Fix your servers, or are you being shady on purpose? Customer service is painfully slow! This is litteraly financial fraudulent. Majo

This RSK password and passkey issue keeps happening over and over. Fix your servers, or are you being shady on purpose? Customer service is painfully slow! This is litteraly financial fraudulent. Majority 5 star review is fake!

You are absolutely terrible and slow at…

You are absolutely terrible and slow at handling customers. Your service is ridiculously slow, and I have no idea how your business has even survived this long! Everyone knows your reputation is deteriorating with zero effort to improve, Absolutely shady!

I despise Rise payment

I despise Rise payment. The response team is incredibly slow and offers practically no solutions. I can't imagine how many people receive payments here only to be stalled by you. Your v2 migration is an absolute failure, and this is bordering on serious financial crime!

You are a multimillion dollar company…

You are a multimillion dollar company handling massive transaction volume, yet you cant even hire a competent team? Making users wait endlessly due to constant system glitches is unacceptable. Prop firms need to wake up and see how terrible Rise really is!

I strongly urge all prop firms to stop…

I strongly urge all prop firms to stop using Rise. They are shady, painfully slow at resolving issues, completely indifferent, and radio silent on social media. Avoid Rise at all costs!