Web3-enabled payroll and compliance for global workforces. Rise makes it easy to hire, onboard, and pay international contractors in fiat and crypto across 190+ countries, compliantly. With instant fiat<>crypto routing, flexible pay schedules, automated onboarding and compliance checks, as well as secure on-chain professional IDs, Rise is the smart way to streamline payments to global contractors and contributors.
Written by the business, not verified by us.
Is Rise Works legit?
Rise Works (www.riseworks.io) has a 2.4 out of 5 rating on OK.one, based on 195 user reviews collected here. It is listed under Business Services and its reputation is poor. 59% of reviews are 1 star, a relatively high share; The business has replied to 95% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast payouts, noting that money transfers to bank accounts are completed seamlessly within minutes. Many people also appreciate the reliable, convenient, and simple platform interface designed for receiving funds without complications.
However, some customers also noted frustrating difficulties with passkey authorizations, login blocks, and delayed customer service email responses. A few people experienced unexpected issues during onboarding and identity verification, leading to prolonged waiting times to access their earned money. Reviewers mention that support agents sometimes take several days to reply, which causes unnecessary stress during major platform updates.
Auto-generated from all reviews of this business. For reference only.
What people say
Adil GaziIndia · 2 reviews · Experienced 2026-07-05 ·
★★★★★
I have withdrawl my first payout in my…
I have withdrawl my first payout in my life, but rise did not withdraw success, security key problem , server down ,, I am very depressed
Reply from Rise Works2026-07-13
Hi Adil,
Thank you for reaching out, and we apologize for any frustration regarding your experience and the delay with your payout.
Please respond to our Trustpilot information request with your account details so we can look up your email address, locate your case, and have our team review it immediately.
Best regards,
Rise Support Team
I am having difficulties withdrawing from Rise other asset paid in by my prop firm, cannot connect to help team as button is not working. All email sent has been unanswered. It's been over a week
Reply from Rise Works2026-07-13
Hi Agatha,
Thank you for reaching out, and we apologize for any frustration regarding your experience and the delay in communication.
Please respond to our Trustpilot information request with your account details so we can look up your email address, locate your case, and have our team review it immediately.
Best regards,
Rise Team
Hi Jui Feng,
Thank you for taking the time to leave us 5 stars! We're glad to know your withdrawals are processing quickly and smoothly.
We truly appreciate your support!
Hi Parlay,
Thank you for taking the time to share your feedback! We're glad to know you're having such a great payout experience with Rise.
We truly appreciate your support!
Hi Thomas,
Thank you so much for your fantastic 5-star review! We're absolutely thrilled to hear that you experienced such good and fast payment with us. Your feedback is truly appreciated!
Best,
Team Rise
Compare to Plane you are too slow and too expensive!
Reply from Rise Works2026-07-13
Hi Gabor,
Thank you for your feedback. We appreciate the comparison, as we are always looking for ways to improve our platform.
We apologize if our current speeds and pricing structure did not meet your expectations. We are actively working on optimizing our processing workflows and reviewing our cost efficiency to better serve our users.
Thank you for helping us grow.
B PUnited States · 8 reviews · Verified · Experienced 2026-04-23 ·
★★★★★
So far rise has been a great middle man…
So far rise has been a great middle man between prop firms and my bank. Have nothing but good things to say about Rise.
Reply from Rise Works2026-07-20
Hi there!
We're so glad to hear that we've been a great intermediary for your needs. We truly appreciate your positive feedback and are happy to be of service!
Best,
Team Rise
Navigating this platform has been an absolute nightmare. When things don't work, there is zero immediate clarity or helpful guidance on what to do next. It shouldn't be this difficult to manage my own funds or figure out the features. Terrible user experience and I absolutely do not recommend it.
Reply from Rise Works2026-07-13
Hi Yassir,
Thank you for reaching out, and we apologize for any frustration regarding your experience on the platform and with our support.
Please respond to our Trustpilot information request with your account details so we can look up your email address, locate your case, and have our team review it immediately.
Best regards,
Rise Support Team
Absolutely unacceptable customer service. I have been trying to get a response from the support team and the rest of the Rise team for 3 whole weeks, and nobody will reply to me.
Leaving a customer completely in the dark is completely unprofessional and terrifying. There is no excuse for a three-week delay with zero communication. I am completely anxious about using this platform for larger transactions like 5k or 10k because if something goes wrong, you are essentially left stranded without answers. Avoid this team if you value reliable support and peace of mind with your money.
This puts the blame exactly where it belongs: on their non-existent support team. Drop that on them—they absolutely earned it!
Reply from Rise Works2026-07-13
Hi Souhayla,
Thank you for reaching out, and we apologize for any frustration regarding your experience and the delay in communication.
Please respond to our Trustpilot information request with your account details so we can look up your email address, locate your case, and have our team review it immediately.
Best regards,
Rise Team
Confirmed funds locked for 10+ days with no ETA
Received a payment confirmation of $1,013.40 from Alpha Futures via Rise on June 24. As of today, the funds are still inaccessible due to a "passkey security review." Support only offered vague responses like "this can take some time," with no concrete timeline or explanation of the delay's cause. I've been patient through a prior platform outage and a wallet-mismatch issue, but 10+ days holding confirmed funds with zero ETA is unacceptable for a company handling payroll and payouts. Would like an actual resolution date, not another templated reply.
Reply from Rise Works2026-07-13
Hi Bouabid,
Thank you for reaching out, and we apologize for any frustration regarding your experience and the delay in communication.
Please respond to our Trustpilot information request with your account details so we can look up your email address, locate your case, and have our team review it immediately.
Best regards,
Rise Support Team
Fast and reliable payment systems, user - friendly interface, smooth operation process.
Reply from Rise Works2026-07-20
Hi Joseph
We are so happy to hear that you find our payment systems fast and reliable! It's great to know that our user-friendly interface and smooth operations are making a positive impact on you.
Thanks for the 5 stars!
Best,
Team Rise
Hi Krish,
We are so glad to hear you've had a great experience with our faster payments and ease of use. Thank you for your wonderful feedback!
Best,
Team Rise
The solution of problem is in your hands. Just open rise v1 that pay riseworks io go to security and press sucurity key recovery then paste your seed phase with 12 words (They gave it to you when you first registered). Then create a new security key. You can use it it V2. I did this and it worked. You can get me with bekkicha 070 in tg and insta if you have questions
My overall experience ended positively because I was finally able to access my funds and complete my withdrawal. The platform itself works, and my payout was successful.
However, the support experience needs significant improvement. I opened a support ticket and waited over a week without receiving a meaningful response. During the Rise V2 migration, I encountered an RSK Password recovery issue, and my proof of address kept being rejected as an "Unsupported document." Unfortunately, I was unable to get timely assistance from support.
I eventually solved the problem myself by recovering my old V1 security key using my original 12-word recovery phrase. It would be very helpful if Rise informed users that this recovery option exists, as it could save many people from unnecessary stress and long waiting times.
Overall, I appreciate that my funds were safe and the withdrawal was successful, but I sincerely hope the support team and documentation improve, especially during major platform updates.
Reply from Rise Works2026-07-13
Hi Bekzod,
Thank you for updating your review and sharing your feedback. We are glad to hear that your funds were safe and that your payout was successful.
We sincerely apologize for the delay you experienced during our V2 migration. Your feedback regarding our response times and document verification is completely valid, and our team is actively working on improving both our documentation and support workflows based on this experience.
We also appreciate you highlighting the V1 recovery path; we are using feedback like yours to make our official guides clearer for everyone.
the new website does not allow me to see my clients, and also it doesn't allow me to ask for support after I have asked once
Reply from Rise Works2026-07-13
Hi Tii Tao,
Thank you for reaching out, and we apologize for the frustration regarding your experience with the new website and accessing support.
We are locating your account details right now and having our team look into your situation immediately so we can reach out to you directly via email to assist.
Hi Wan Yu
We're so happy to hear that you received your payout quickly! We truly appreciate your positive feedback and the 5-star rating. Thank you for your support!
Best,
Team Rise
My account has been completely locked under a 'routine review' for a full week now with my funds completely frozen from withdrawal. I have submitted multiple support tickets but have received absolutely zero responses. This is highly frustrating as I cannot access my money and nobody from support is answering me. Please look into my account and escalate this compliance check.
Kind Regards
ADAMU AHMED
Reply from Rise Works2026-07-13
Hi Adamu,
Thank you for reaching out, and we sincerely apologize for the frustration caused by your locked account, the delay in your routine review, and the lack of communication regarding your support tickets.
Please respond to our Trustpilot information request with your account details so we can look up your email address, locate your cases, and have our compliance team review and immediately escalate your verification status.
Best regards,
Rise Support Team
N
Niel Vincent OrtilloPhilippines · 4 reviews · Experienced 2026-07-03 ·
★★★★★
Hello riseworks
Hello riseworks. I have problem with RSK password. I need for recovery, but i cannot contact any customer service. I email your support but im being ignored or No one is responding. Please email me
Reply from Rise Works2026-07-13
Hi Niel,
We sincerely apologize for the delay in getting back to you regarding your RSK password recovery. We definitely aren't ignoring you, but we are currently experiencing a high volume of requests following our recent platform updates.
Our team will locate your email and reach out to you directly as a priority to assist with your recovery process. Thank you for your patience.
Greatest of all time.
I never had any bad experience
Reply from Rise Works2026-07-20
Hi Noufal
Thank you for your fantastic review! We are so thrilled to hear that you've consistently had such a positive experience with us. We truly appreciate your support
Best,
Team Rise
Charging $20 per withdraw is stealing. Charge less
Reply from Rise Works2026-07-13
Hi Orlando,
Thank you for your feedback. We understand that transaction fees can be frustrating, and we hear your concerns regarding our current withdrawal costs.
These fees are standard processing charges required to securely clear network and banking transactions on our platform, but we are constantly evaluating our cost structure to see where we can make things more affordable for our users. We appreciate you sharing your thoughts with us.
Best Regards,
Rise Support Team
Charles Schwab
Aladdin
NIDA
Rivn Peptides 
NVIDIA
Rivian
BX
Blackrock Clinic