Arch RoamRight

Brenda is a valuable asset for your company

Brenda was extremely helpful and thorough in her explanation of our policy choices. This helped to clarify our decision.

Cory was pleasant to work with

Cory was pleasant to work with. He was very knowledgeable about our issues and provided clear responses. He was also very patient with us as well and made sure all of our questions were answered.

Lorie is very helpful

Lorie is very helpful. The renewal of my annual policy is done efficiently. Lorie gave me warning that this is my last renewal of the annual policy with RoamRight due to my age. So I have one year to think about what to do after this policy expires.

Cory provided outstanding customer…

Cory provided outstanding customer service and answered all my questions and made me feel comfortable in making my choice

Your service rep was very knowledgeable…

Your service rep was very knowledgeable and kind. She answered allour questions, explaining the details of the plan. She quickly entered our information, and sent us our planing just a fewminutes!

The agent had everything together and…

The agent had everything together and was easy to apply and pay.

Experience with Arch

Isabel was very courteous and knowledgeable. She listened answered all my questions patiently. She is kind of employee a big reason for your company’s reputation and business. Thanks

excellent customer service

My experience with Arche was amazing. We received our refund of trip expense promptly with no difficutlies.

Cory was very thoughtful and explained…

Cory was very thoughtful and explained your insurance program throughout our conversation. He is an asset to your team

She was very helpful

She was very helpful. Answered all questions, and when not sure of answer, went to her superiors and gave me a replay without bein on hold too long. Very nice and patient.

Isabel was polite, efficient and knew exactly how to help me with my concerns.

Isabel was efficient and polite. She knew exactly how to help me and we were able to get the paperwork needed.

Our agent KAYLA

Our agent, Kayla, was very helpful, knowledgeable and awesome to work with. It was a pleasure doing business with your company…. Thanks to Kayla.

Travel Insurance Purchase

I called the toll free number twice. Once to get a better understanding of benefits — I spoke with Lori. The second time was to purchase two packages (1 each for me and my sister). On this call, I was assisted by Cory. He was polite, professional and very clear in his explanation of what to expect moving forward (communication).

The customer service representative was…

The customer service representative was so helpful and easy to understand. She was very thorough and explained my policy and very informative.

Excellent customer service from Cory at RoamRight

During a 50-minute phone conversation, Cory patiently answered my many questions regarding RoamRight's coverages. He was friendly, knowledgeable, and provided the detailed information that I was seeking.

Megan was very helpful and efficient

Megan was very helpful and efficient. I got my request right after I spoke with her.

Turkey 2026 cancellation solved

Customer service was knowledgeable and helpful. They understood my limitations of communication and diligence of paperwork since my brother, who is the patient, is still sick. He lives in Puerto Rico and I live in Florida. After I provided all the documents they requested, they were prompt to solve the issues.

Helpful Human!

Customer service representative was very helpful and dedicated to help me get an answer to my question. She was also very friendly. I also appreciated not having to navigate an aggravating phone tree and ESPECIALLY happy to not have been pawned off on an AI chatbot!!!

Cory took the time to explain all… He is GREAT!

Cory took the time to explain all option to me. Also research ideas to meet my specific needs. Sent me a second quote to consider. I ended up booking the original complete coverage given my discussions with Cory. He is great! Thank you.

good service