Arch RoamRight (www.roamright.com) has a 4.9 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Every time I call for help or information, the staff of customer service are so friendly and accommodating. They are so patient and helpful in understanding your needs for your travel.
Grace, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch RoamRight Team
Susan, Thank you for reaching out to us. We'd like to understand more about your experience and obtain more information about your review. When you have a moment, please send an email to [email protected] so we can review your case in more detail. Regards, The Arch RoamRight Team
Always impressed by the professionalism of ArchRoamright representatives.
Paul, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch RoamRight Team
They give on time calls when its necessary
Malc, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch RoamRight Team
I was able to complete our travel insurance for our month long trip to Europe. Thanks to our travel agent for providing the link to the company. We've traveled with RoamRight since 2019 for all our cruises.
Kurt, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch RoamRight Team
The agents were informative, knowledgeable, and helpful, and our travel insurance claim was processed most expeditiously.
Larry, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch RoamRight Team
Kayla was on point, clearly explained my inquiries. The entire phone call was pleasant and informative.
Hello, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch RoamRight Team
Cory, the customer service representative was great. He was thorough explaining all changes and confirming additional information needed to ensure that I was fully covered.
Pattie, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch RoamRight Team
Cory is an asset to your team. —He took the time to listen and understand the urgency of our request for written documentation of the travel insurance policy for our trip with Gate 1 travel. —Immediate receipt of the documentation email was essential for Father JC to get the necessary visa to be able to take our trip. —Cory was professional and customer focused. THANK YOU
Karen, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch RoamRight Team
Kayla was very helpful and got me exactly what I requested. She was precise and professional. This makes me feel confident in the insurance plane we purchased.
Elizabeth, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch RoamRight Team
The easiest, most effecient interaction with a customer service agent in a long time. Simply the best! Renewing was simple and agent answered all questions quickly.
Steve, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch RoamRight Team
Very good service. Lori explained everything very succinctly. Well done!
Doug, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch RoamRight Team
The process was easy. I had a question and sent a email. Megan was very helpful in answering my question and helping me understand.
Donna, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch RoamRight Team
Very helpful. All my questions were answers
Hello, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch RoamRight Team
The agent, Cory, was knowledgeable and professional. He offered me options on what to purchase.
Roxanne, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch RoamRight Team
Helped me on phone explaining preexisting rules. Easy to use website.
Hello, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch RoamRight Team
My issue was handled promptly and efficiently.
Hannah, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch RoamRight Team
Friendly, professional service. Listened well. Answered questions fully.
Hello, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch RoamRight Team
I asked Lori of Roam Right Travel Insurance how to cover a vacation that wasn't scheduled for another year and half but required full payment in a week. I usually purchase Roam Rights multi-travel plan which covers up protection for a year. She suggested purchasing a single dedicated to insurance for this one trip and explained the difference between purchasing before and after the final payment. Also, asked about the need for medical coverage if half the trip was in the USA and other half in Canada. She then provided a couple of quotes.
Mole, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch RoamRight Team
Armela, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch RoamRight Team
104 reviews matching