Great customer service
Reply from Arch RoamRight2026-05-12
John, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch RoamRight Team
About Arch RoamRight
Data updated- Website
- www.roamright.com
- Category
- Travel & Vacation
- Location
- United States · Hunt Valley
- Status
- Unclaimed
- Last 12 months
- 104 reviews
- Replies to negative
- 100% (2/2)
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Is Arch RoamRight legit?
Arch RoamRight (www.roamright.com) has a 4.9 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
Professional
Professional, courteous service
Reply from Arch RoamRight2026-05-12
Timothy, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch RoamRight Team
Isabel was very pleasant
Isabel was very pleasant, efficient and knowledgeable. Top marks!
Reply from Arch RoamRight2026-05-12
Hello, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch RoamRight Team
Helpful customer service
I was able to cancel a policy that wasn't exactly what I wanted and get a new policy that incorporated what I needed. It was human error on my part, but they helped to correct it for me.
Reply from Arch RoamRight2026-05-12
TB, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch RoamRight Team
very friendly and helpful
very friendly and helpful, making sure I had the right address and on the email,
Reply from Arch RoamRight2026-05-12
Mike, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch RoamRight Team
Professionalism
Professionalism. Courtesy and empathy. Kayla was awesome and provided information.
Reply from Arch RoamRight2026-05-12
Peggy, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch RoamRight Team
Megan was wonderful to work with
Megan was wonderful to work with. She was patient with me,knowledgeable and she was very professional. She is truly an asset to your organization.
Reply from Arch RoamRight2026-05-12
Patricia, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch RoamRight Team
Kayla was thorough in assessing my…
Kayla was thorough in assessing my needs and made the process simple
Reply from Arch RoamRight2026-05-12
Glen, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch RoamRight Team
The representative CORY
The representative, Cory, was most helpful. He walked me through the entire claims process and answered all my questions. Very professional and kind.
Reply from Arch RoamRight2026-05-12
Nancy, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch RoamRight Team
It is the best app I have been using
Reply from Arch RoamRight2026-05-14
Hello, Thank you for reaching out to us. We'd like to understand more about your experience and obtain more information about your review. When you have a moment, please send an email to [email protected] so we can review your case in more detail. Regards, The Arch RoamRight Team
Charla
Charla, the agent was knowledgeable, pleasant and efficient. Can't ask for more than that!
Reply from Arch RoamRight2026-05-12
Jill, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch RoamRight Team
Kayla was very helpful and efficient.
Your representative was very efficient and polite. It was a great interaction.
Reply from Arch RoamRight2026-05-12
Catherine, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch RoamRight Team
very bad...
Reply from Arch RoamRight2026-04-30
Hello, Thank you for reaching out to us. We'd like to understand more about your experience and obtain more information about your review. When you have a moment, please send an email to [email protected] so we can review your case in more detail. Regards, The Arch RoamRight Team
Representative was knowledgable and helpful
Representative called back and was knowledgable and helpful
Reply from Arch RoamRight2026-05-12
Hello, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch RoamRight Team
The process was extremely efficient
Reply from Arch RoamRight2026-05-12
Patrick, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch RoamRight Team
The person I spoke with was quick and…
The person I spoke with was quick and efficient and gave me a quote that I asked for.
Reply from Arch RoamRight2026-05-12
Mary, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch RoamRight Team
Great customer service
Great customer service. Answered all my questions
Reply from Arch RoamRight2026-05-12
C., Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch RoamRight Team
Good Customer Service
I recently had to make a travel date update with “Arch Roam Right” and Isabel was my representative. She was very helpful made the change so quick and easy .. She is very knowledgeable about what she is working on. I am Glad of her support
Reply from Arch RoamRight2026-05-12
Mala, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch RoamRight Team
Megan was extremely…
Megan was extremely helpful,knowledgeable,and courteous answering all my questions regarding the travel insurance coverage.
Reply from Arch RoamRight2026-05-12
Gerald, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch RoamRight Team
Very easy to get a quote
Very easy to get a quote, then turn it into a policy. Staff was very polite and knowledgeable. This is my 2nd time using RoamRight thankfully I have not had to make a claim.
Reply from Arch RoamRight2026-05-12
Cynthia, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch RoamRight Team