Arch RoamRight

FRIENDLY AND PROFESSIONAL

FRIENDLY AND PROFESSIONAL. ALL MY QUESTIONS WERE ANSWERED AND CLEARLY EXPLAINED.

We have used RoamRight for over a…

We have used RoamRight for over a decade and I’ve always been quite pleased. We just booked Insurance for an upcoming trip to the Pacific Islands extending into a one week stay in Florida at the end of our trip before returning to our home in Pennsylvania. Our agent Isabel was initially told the last days in the US would not be covered. She took the initiative to follow up on this case. She called us back to say we could extend our coverage for the end of the trip. We appreciate her efforts on our behalf . Thank you, Isabel.

The agent, Cory

The agent, Cory explained the insurance protection clearly and thoroughly. He was very courteous and professional.

Excellent customer service!

Very pleasant and informative

great customer service!

Good cu.customer service

The person I spoke with was extremely helpful, pleasant, and friendly. RoamRight's customer service is great.

Very helpful

Excellent Customer Service

Megan was an excellent representative! She answered all of my questions and provided the information in a very clear and concise manner. She was very knowledgeable, professional, and friendly.

Isabell was extremely nice and helpful.

Cory was polite and efficient.

Friendly, knowledgeable, customer service

I called Arch RoamRight customer service because their website wouldn't allow me to input 16 family members for our trip. The maximum allowed was eight individuals. The associate was very helpful and made the process very easy.

Cory was professional and helpful with…

Cory was professional and helpful with my request for travel insurance. He covered the benefits of the plan I requested and outlined the preexisting clause. A very easy transaction.

It was very easy to use

It was very easy to use. Will you this site again.

Cory was very knowledgeable with the…

Cory was very knowledgeable with the travel insurance we purchased! He was very patient, and explained things so that I totally understood the policy. Great guy!!

Brenda was able to answer my questions…

Brenda was able to answer my questions quickly, maybe moreso than my brain could handle, but she sent off info for me to read over and digest

Isabel was wonderful

Isabel was wonderful. She was pleasant, knowledgeable, and most importantly, very patient. I have not had the pleasure of dealing with individuals like her in a long time. Far too many get impatient with the people they are dealing with because they might not know or understand something. I never felt that way with Isabel. She was there to explain and help...a definitely asset to the company that employs her. Thank you Isabel!

Cory went above and beyond to help me

Cory went above and beyond to help me. Very knowledgeable, professional and kind. Best of the best!

OMG!!! Give her a raise!!!

We had planned our trip of a lifetime to celebrate our 45th Anniversary. However, my health had decided differently. I had heart surgery in April 2024, when things were looking good once again, we booked this trip. Last year started having sporadic issues that worsened. Sadly, had to cancel this trip. After filing our claim, Sue Lochner emailed and called several times needing more info and dates. She went above and beyond AND our claim was approved. I cannot Thank Sue enough for caring, her tenacity and helping me thru this process. She is an awesome employee with extraordinary work ethics. These days it seems that you do not find this type of employee that really cares and loves her job. It really shows. Thank YOU again Sue!!!!

Courteous and helpful.