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Travel & Vacation

Room 77

Claimed

150 reviews

4.4150 reviews
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About Room 77

Data updated
Website
www.room77.com
Category
Travel & Vacation
Location
United States
Status
Unclaimed
Last 12 months
150 reviews
Replies to negative
0% (0/19)
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Is Room 77 legit?

Room 77 (www.room77.com) has a 4.4 out of 5 rating on OK.one, based on 150 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 86% of reviews are 4 stars or higher and 11% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-09-01.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, polite, and efficient, ensuring that every accommodation need is met with utmost care. People also genuinely appreciate the smooth and quick booking process, noting that representatives make securing a room remarkably easy and stress-free from start to finish. Though some customers experienced unexpected extra fees or higher rates than anticipated during their calls, creating occasional moments of frustration. Travelers also mentioned valid concerns regarding third-party agency surprises, along with occasional communication barriers encountered with certain representatives while finalizing their lodging arrangements.

Auto-generated from all reviews of this business. For reference only.

What people say

d
donna wieczorkowski · 1 review · Experienced 2026-06-10 ·

Scam site

Scam site. Said they were official reservation site and they were not.

G
Gabriel Ejiochi · 3 reviews · Experienced 2026-07-26 ·

My experience with Ms Kay was fantastic…

My experience with Ms Kay was fantastic and highly professional. She listened very well and answered my question perfectly well.

S
Sean Cotton · 3 reviews · Experienced 2026-07-25 ·

Maritess was very kind and thorough

Maritess was very kind, thorough, and responsive. She is most certainly the kind of person any organization would want to be the face of their brand. Great job!

J
John Walker · 2 reviews · Experienced 2026-07-24 ·

It was aquick and easy process to…

It was aquick and easy process to complete the reservation.

I
Ivan Durbak · 2 reviews · Experienced 2026-07-26 ·

Great service

C
Cindy Davis Smith · 2 reviews · Experienced 2026-07-24 ·

I made one reservation for the…

I made one reservation for the Winnemucca Inn and Casino and yet I got charged for TWO OTHER Reservations at $329.65 EACH! Your AI‘s lack common sense! ONE room one night, for $212 yet charged for THAT AS WELL AS two MORE for $630! 😡😡😡

C
Cam Edwards · 1 review · Experienced 2026-07-25 ·

John was helpful!

John was helpful in walking me through changing my reservation.

C
Candice A Misner · 3 reviews · Experienced 2026-07-25 ·

Dianne Marie was very kind checkin

Dianne Marie was very kind, super professional. She repeated everything to me from Start to finish of the reservation. She made sure I understood it all. Thank you very much

L
LisaWerts · 5 reviews · Experienced 2026-07-23 ·

Sushmit was SO help and professional

Sushmit was SO helpful and professional. He was able to get rooms for our friends and us to meet up. We only get to see each other every 3-4 yrs so we're each during from Tx & Co to meet in Wichita. You can tell excited. Sushmit was absolutely wonderful.

H
HEATHER H · 5 reviews · Experienced 2026-07-12 ·

The person was understanding of my…

The person was understanding of my questions and made my reservation securely. My only comment is how the prices were changing between what I saw online and what I was quoted over the phone. That part was disturbing.

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