Very professional
Very professional, very understanding
About Room 77
Data updated- Website
- www.room77.com
- Category
- Travel & Vacation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 150 reviews
- Replies to negative
- 0% (0/19)
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Is Room 77 legit?
Room 77 (www.room77.com) has a 4.4 out of 5 rating on OK.one, based on 150 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 86% of reviews are 4 stars or higher and 11% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-09-01.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, polite, and efficient, ensuring that every accommodation need is met with utmost care. People also genuinely appreciate the smooth and quick booking process, noting that representatives make securing a room remarkably easy and stress-free from start to finish. Though some customers experienced unexpected extra fees or higher rates than anticipated during their calls, creating occasional moments of frustration. Travelers also mentioned valid concerns regarding third-party agency surprises, along with occasional communication barriers encountered with certain representatives while finalizing their lodging arrangements.
Auto-generated from all reviews of this business. For reference only.What people say
Called in reservations for the weekend.
Booking reservation was very easy.
Cleon was very friendly and patient and…
Cleon was very friendly and patient and made the booking process experience as quick straightforward as could be. It was a pleasure!
Agent was friendly
Agent was friendly, efficient and professional
It was very easy to make the…
It was very easy to make the reservation for the trip and get the exact accommodation I needed. I got all the help I requested.
He was very helpful
He was very helpful. When the first hotel was booked for the 31st, he got us booked into the other Best Western.
I spoke to Zaid about making…
I spoke to Zaid about making reservations. He was kind and courteous
David-Awesome
David did an amazing job! He was very helpful, patient and knowledgeable. I would give him ten stars if I could!
Easy
Easy, simple and fast
Excellent service
Helpful and efficient
I wanted a hotel on the ocean
I wanted a hotel on the ocean. I elderly and don't drive. Im a widow and thought I made it crystal clear I need to be on ocean. Now I was told by Wyndham Newport Hotel that I will have to Uber to beach?? I had a hotel for $1097 and canceled it when I was told I'd be on the ocean. The place that I canceled was a 10 minute walk to ocean. The money it cost me for room and now I've got to spend money to get to beach? Hope we can figure out a way to fix this. Wyndham said they have no shuttles to beach.
Quick and efficient.
Agent was precise regarding my request…
Agent was precise regarding my request and when the full text didn't go through he provided the reservation number verifying the same room would be available thru the morning of the 2nd.
You lied
You lied! I did not get the handicapped room. The hotel was payed 178.00 total.. so why did I pay you 223.00. And I want a refund for no handicap room. I am angry and upset! 276 219 3358 Glenna Gillenwater
Good guy
Good guy, informative and good communication.
The agent was very helpful!
She made sure that the information that…
She made sure that the information that we were going over was correct and make sure that I understood her well.
Fleeced by you
I was told by you my Hilton Honor points would be redeemed upon check in. I have 66,000 worthless points because you are a third party booking agency. This is fleecing the customer and not very honest. Totally misleading. Shame on this practice.
James was very friendly with a good…
James was very friendly with a good sense of humor. He took time looking for an accommodation for my family. And was successful.
Great service. Very nice and spacious rooms. .
The ease of reserving. Jao was knowledgeable and did an excellent job.
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