About Room 77
Data updated- Website
- www.room77.com
- Category
- Travel & Vacation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 150 reviews
- Replies to negative
- 0% (0/19)
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Is Room 77 legit?
Room 77 (www.room77.com) has a 4.4 out of 5 rating on OK.one, based on 150 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 86% of reviews are 4 stars or higher and 11% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-09-01.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, polite, and efficient, ensuring that every accommodation need is met with utmost care. People also genuinely appreciate the smooth and quick booking process, noting that representatives make securing a room remarkably easy and stress-free from start to finish. Though some customers experienced unexpected extra fees or higher rates than anticipated during their calls, creating occasional moments of frustration. Travelers also mentioned valid concerns regarding third-party agency surprises, along with occasional communication barriers encountered with certain representatives while finalizing their lodging arrangements.
Auto-generated from all reviews of this business. For reference only.What people say
April was very helpful getting me a…
April was very helpful getting me a room that I needed for 2 nights and also got me a great price and answered all my questions, she was very kind
Jo was patient
Jo was patient, and professional, and knowledgeable, and courteous.
Worked hard to secure the room did a…
Worked hard to secure the room did a good job much appreciated
Awesomeness
Parrick was so friendly and help me through two reservations and was so friendly and polite. Thank you
I asked for the single queen bed room…
I asked for the single queen bed room with the jacuzzi. We went through the whole thing before he went through with the reservation. Sounded all legit until I read the email and seen he booked me for a premium king room. So I called back and the room I wanted to book wasn't available.... Now they possibly won't give me back a full refund eventhough this whole ordeal isnt my fault. I hope they make this right... I am so upset, this brought me to tears!!!
Ashwin knows how to listen
Ashwin knows how to listen. He was understanding about my needs and responsive to my every request. I enjoyed our conversation and appreciated the results of his interaction with me.
I got my questions answered
I got my questions answered, he was very polite, e eryrhing went smoothly and I look forward to my stay Dr. Kahn
Jodie was extremely pleasant
Jodie was extremely pleasant, personable, knowledgeable and helpful throughout the entire booking process over the phone. I appreciate her. Thank you
Very good service
Dexter was very helpful
Professional and helpful
She answered all questions and walked…
She answered all questions and walked me through what I needed to know.
Carlo was very helpful
Carlo was very helpful throughout the booking process.
Knowledgeable with the questions I had
Knowledgeable with the questions I had. Very efficient, understood what I wanted..very timely with processing. Reaffirming with ne that he had the information o was giving him, and then proceeded to the next step
She was very helpful!
Manish was very professional
Thank you for your help getting our…
Thank you for your help getting our reservation. It was very quick and easy! Great customer service!
Very helpful
I was disappointed…….
I was disappointed to learn after our transaction, that you are a third party agent booking rooms at Home2 Suites. I also didn’t get to use my Hilton Honors benefits, but that’s in me not Dorje. I am also not happy that initially I was booking a king size bed, then for no clear, logical reason, I am now guaranteed a queen bed and a king bed may be offered. After a bit more research, I secured a phone number directly to Home2 in Temecula, and they have plenty of available rooms with King size beds. Dorje should have known that. If it would cost me more, he could have told me. And, on top of it all, I volunteered to pay an$99!fee to assure my ability to cancel the reservation for good cause. A reservation direct the hotel, costs nothing.
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