The earrings are beautiful and just as…
The earrings are beautiful and just as they appeared in the pictures. They were a reasonable peice. Thank you!
About Ross Simons
Data updated- Website
- www.ross-simons.com
- Category
- Shopping & Fashion
- Location
- United States · Cranston
- Status
- Unclaimed
- Last 12 months
- 101 reviews
- Replies to negative
- 97% (29/30)
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Is Ross Simons legit?
Ross Simons (www.ross-simons.com) has a 3.6 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 62% rate it 4 stars or higher while 25% give 1 star; The business has replied to 97% of negative reviews; 101 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Came Through in Clutch Fashion
You had what I needed and were able to deliver quickly.
Not quite as shown on the website
Not quite as shown on the website, but I guess it’s aligns with the price. Stones are SO small, they’re barely visible ( they looked a little bigger in the ad pic).
Reply from Ross Simons2025-10-27
It can be challenging to depict size accurately online, especially with jewelry and fine details. Our photos are often enlarged to highlight craftsmanship and design, which can make elements appear larger than they are in person. That said, we do include the exact product dimensions under the Product Details section for all of our pieces, as well as show a photograph to scale on a model to help set expectations.
Tiny clasp
The chain is much finer than what the website led me to believe and the clasp in next to impossible to work.
Reply from Ross Simons2025-10-27
We regret to learn the chain and clasp didn’t meet your expectations. It can be challenging to convey the exact scale and functionality of jewelry online. Our product images are often enhanced to highlight design details, but we do include precise measurements in the Product Details section to help guide expectations.
A+ experience
Pewter cup was beautiful,packaging was elegant,delivered 3 days before expected. Very impressed!
Exactly what I ordered and wanted
exactly what I ordered and wanted. Delivered in a timely matter too. Love all my R&S jewelry
Shopping online was easy
Shopping online was easy. Returns were wasy as well
Beautiful ring Crystal holder
Beautiful Waterford crystal ring holder! Very proud to give as a gift Turnaround time from order to receipt was amazing-Thank you!
The bracket I purchased broke within a…
The bracket I purchased broke within a week.
Reply from Ross Simons2025-10-23
We regret to learn of the issue with your bracelet. Please reach out to us at (800) 835-0919 to set up a return or exchange within 30-days of purchase.
Excellent service
Excellent service. I'm just sorry that the earrings seem smaller than I'd hoped.
Reply from Ross Simons2025-10-27
Thank you so much for the kind words about our service — that truly means a lot to us! We’re sorry to learn the earrings felt smaller than expected. It can be tricky to gauge size online, especially with jewelry, which is why we always include detailed measurements in the product description to help set expectations. We appreciate your feedback and hope you still enjoy your new earrings!
I love this ring
I love this ring! It’s exactly what I wanted & I would recommend purchase.
Bracelets are very nice
Bracelets are very nice. Received when promised.
TL Indy
The gift arrived on time. The package was intact & pretty. I have been looking for a cut dark blue sapphire bracelet to match a necklace that I have had for years & there it was on your site! The stones are small but the cut & the gold beads match the necklace just fine. Thank you.
Beautiful, quality items
I have made several purchases and am enjoying them! Only one wasn’t exactly what I expected, but it was beautiful and nice quality. Packaging is excellent for gift giving! It is an enjoyable experience and I will continue to be a loyal, satisfied customer.
Easy transaction
Easy transaction. Lovely earrings.
The ring is so beautiful
The ring is so beautiful! I’m not bothered by it not being solid gold at all.
price was right
Reply from Ross Simons2025-10-22
We’re glad to hear the price was right — that’s something we take seriously. We strive to offer the best quality at the best value, and it’s great to know that came through for you.
Love it I would order some of their…
Love it I would order some of their jewelry
Straight A's again
Good pricing on a lovely diamond solitaire necklace. It was received quickly and very nicely boxed