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Electronics & Technology

Rotimatic

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544 reviews

3.1544 reviews
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About Rotimatic

Data updated
Website
www.rotimatic.com
Category
Electronics & Technology
Location
Singapore
Status
Unclaimed
Last 12 months
320 reviews
Replies to negative
6% (14/228)
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About this business

Rotimatic is the world's first fully integrated solution that measures, mixes, kneads, flattens, cooks, puffs and delights. All in one! LOAD fresh Ingredients.

Written by the business, not verified by us.

Is Rotimatic legit?

Rotimatic (www.rotimatic.com) has a 3.1 out of 5 rating on OK.one, based on 544 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 56% rate it 4 stars or higher while 37% give 1 star; The business has replied to 6% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-10-24.

What reviewers say

AI generated

Most reviewers were unhappy with their experience overall. Customers frequently complained about heavily delayed orders and excessively long waiting times before finally receiving their items or replacement parts. Consumers also noted poor product quality, stating that the machines broke down quickly and made loud noises while customer support consistently failed to respond. Some reviewers were happy with the customer service when they successfully managed to connect with the support team. A few consumers appreciated the patient troubleshooting provided by helpful agents during scheduled calls. Some people also mentioned that they liked using the machine despite its high cost and previous issues.

Auto-generated from all reviews of this business. For reference only.

What people say

Good Support Service

I recently purchased rotimatic and am happy with the purchase. I’m still learning to understand and use the machine. Having said that, I’m pleased with the help and support I received in the past couple of weeks on the issues I had with making rotis. I would definitely thank the support person, Sagar who took time to make a video call, talk to me, explain the dos and don’ts and answered all my questions patiently. He was very knowledgeable and quickly resolved a couple of issues I was having in making rotis. Many thanks to Sagar for helping me! I’ve had a very good experience with the rotimatic support and help so far!

Fixed my problem - helpful staff at Singapore

I had oil leak issues on my rotimatic. I raised a complaint and at first, they were not ready to listen to me and were asking USD20 for a 1cm rubber seal. But Mark was the guy who helped me fix the unit. I have no complaints now and the rotimatic is back into action. Thanks, Mark and Dhruv for your wonderful service and extensive help.

I have a Rotimatic and made my life hassle-free

I have a Rotimatic and it has made my life hassle-free. I am using the machine since 1 and a half year and my experience overall has been good. The machine did crash a few times in the initial days. I had to connect with the customer care and explain them on chat which was a little off-putting. But when they replied immediately I was relieved that I wouldn't have to wait and stare at my phone. Trust me since that day it has not crashed even once. And that's what I liked serving the customers.

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