RTS Financial is a factoring company that provides working capital solutions to businesses across multiple industries, primarily trucking and oilfield services. By providing accounts receivable financing, we help our customers build the cash flow necessary to grow their companies.
Written by the business, not verified by us.RTS Financial (www.rtsinc.com) has a 3.9 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. Opinions are polarized: 72% rate it 4 stars or higher while 26% give 1 star; The business has replied to 45% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-11.
Reviewers had a great experience with this company. Customers frequently share that the professional representatives are exceptionally helpful, kind, and always ready to go the extra mile to sort out any financial matters smoothly. People genuinely appreciate the fast response times, noting that staff members handle invoices efficiently and keep everything completely transparent and straightforward. Some people were dissatisfied with communication issues, noting that it felt extremely frustrating when trying to get timely answers to important concerns. Consumers also mentioned being repeatedly bounced back and forth between different internal departments like sales and transition without seeing any actual progress.
Auto-generated from all reviews of this business. For reference only.In this AI and all things computerized era is so important for truckers to find someone knowledgeable with a great attitude that can help you transition from wherever you are to RTS the "one stop do all for truckers" . Marisa Parker was that person for me. Thank you so much.
Ben stuck with me until my issue was resolved.
Luke johnson is very helpful and always willing to go above and beyond for the me love working with him and rts
do not sing with this company they sign me for one year and 1 month before i try to contact them for not to renew they never answer my call or email one day after they send me a email that my contract was renew automatically just don’t sign anything they are not good at all
They engage in questionable business practices regarding their so-called “reserves,” which result in additional deductions beyond the percentage already charged for their services. Furthermore, the cancellation process is unnecessarily complicated, as they often make excuses and create obstacles that make it difficult to terminate the agreement and move on from their services.
Drew with rts made my sign up very easy. Ver well explained. This company does great with helping owner operators. With quicker pay we as drivers can keep moving fright.
I was a RTS Client for about 1.5 years. The end of 2022 I started to transition away from RTS and finally March 20 2023 I received my release letter. I am in the middle of buying a building for my business and it is on hold because RTS still has liens on my business. I have contract RTS Several times and all I am told is Transition department is working on it. Why are they even on there after I am released in 2023. This has put the purchase of my building on hold. I would stay away from this company
In a nutshell TIA Loves her job, I have been working with RTS for a few years now and I have never seen someone so much dedicated to their work. Best of luck for Tia she is a keeper. An honest and Blunt Review by Salman Alias Justin Shaw. Thank you for your attention to this Matter.
If you see this review and ignore it you will regret the same way I am doing right now, the worst dishonest people to deal, they are refusing to release my company, claiming I'm must stay with them for 12 months who on earth has such power to force someone to do business with if not cartels. I advise everyone to stayed away from RTS financial. Any good reviews you see here is coming from their crooked workers. Nobody is happy with their services. My only option now is to go to court.
For over a year, we've been unfairly blacklisted, despite our factoring invoices being current. This situation is becoming increasingly detrimental to our business. With an excellent 95% DAT rating and an average of 33 days to pay, it's baffling why we're still experiencing difficulties. The lack of assistance from their end is notable; we're simply denied services without any clear reason or resolution path. Given our history of prompt payments, one unfavorable month shouldn't justify such severe repercussions after 30 years of business.
Our trucking company recently switched to factoring with RTS. Drew Munoz, out of the Philadelphia office, has made this a very smooth process for us. He has been there every step of the way explaining everything we need to do and answering any questions we have. This transition could not have went better!
Arthur is my agent, that guy is amazing! Really helpful and professional! Amazed
Dear Sir or Madam, My name is Yasir Baraka, and I am the owner of Road Heroes Logistics LLC. I am writing to extend my sincere gratitude for the exceptional assistance I received this morning from Ms. Teodora Mrosso. Ms. Mrosso went above and beyond in helping to straighten out my account and clarify all outstanding invoices. Her professionalism, efficiency, and approachable demeanor made the entire process smooth and hassle-free. I truly appreciate her dedication and support. If possible, I would very much like to continue working directly with Ms. Mrosso for any future account-related matters, as she is not only highly competent but also extremely easy to collaborate with. Thank you to the entire team for your outstanding service. I am proud to be one of RTS’s valued clients and look forward to a continued positive relationship.
I signed up with RTS last December, and it has been a mistake. I would not recommend RTS to any small fleet owner. They apply inconsistent fees, add hidden charges whenever they want, and provide zero transparency. The customer service is rude, and they never reimburse the extra amounts they charge, even when it’s their fault. This kind of mismanagement should not be happening.
Our experience with RTS Financial involved repeated invoice holds, lack of transparency, and delays in same-day payment processing without clear explanation. Even after claim-related amounts were addressed, additional invoices remained on hold with limited communication. For small carriers relying on consistent cash flow, it is critical to ensure full clarity on payment terms, claim handling, and invoice processing before working with a factoring company.
Arturo is one the best guys who work in this company nice guys very professional
Had an experience working with RTS Financial. Especially, Arthur and Ved had been really good for me, both of them are proffersional and responsive, would go an extra mile to help you out. If you are looking for a team that actually support your growth , these are the guys to talk to.
Thank you for your review! We are glad to hear that Arthur and Ved have been responsive and helpful throughout our process.
Thank you for your review! We are glad to hear that our team was helpful throughout the process.
Jennifer has been awesome with making sure everything is going well.
Thank you for your review! We are so glad to hear that Jennifer has been helpful throughout our process.
OTR Solutions4.0
Apex Capital Corp
eCapital Freight Factoring3.7
Bobtail
Triumph Business Capital
Outgo Dat
Truckstop.com 
WEX Capital103 reviews matching
