SageSure is one of the largest managing general underwriters focused on catastrophe-exposed markets in the US. Recognized by Insurance Insider US Honors as the 2023 Property Catastrophe Underwriting Team of the Year, SageSure manages more than $1.8 billion of inforce premium and protects more than 600,000 policyholders in 14 states. Since its founding in 2009, SageSure has a track record of delivering reliable insurance products, exceptional customer experiences, and strong underwriting results, despite market shifts and hurricanes, wildfires, or hail. SageSure provides more than 50 competitively priced home, flood, and commercial insurance products on behalf of its highly rated carrier partners. With more than 700 employees across the US, SageSure’s passionate team is committed to bringing innovative solutions where they’re needed most.
Written by the business, not verified by us.SageSure (www.sagesure.com) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 83% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 82% of negative reviews; 101 of them were added in the last 12 months. Last updated 2026-09-05.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and claims adjusters for being exceptionally helpful, professional, and consistently responsive throughout the entire interaction. Many consumers note that filing a claim is prompt, highly user-friendly, and handled efficiently from start to finish. Some reviewers were not happy with communication issues, prolonged delays, and difficulties getting clear answers regarding their claims. Conversely, a small portion of people felt upset by unexpected premium increases and frustrating experiences involving claim denials. Others mentioned that dealing with specific representatives or contractors sometimes added unnecessary stress to an already difficult situation.
Auto-generated from all reviews of this business. For reference only.An adjuster was sent out quickly. The adjuster submitted his report quickly. The claim was settled in a timely manner.
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
The claim process was very easy and responsive. I was concerned that most of my communication was via the preferred contractor representatives, but everything seems to be working out. My adjuster did reach out with the first estimated settlement.
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PROFESIONAL SERVICE, QUICK RESPOND
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AVOID THIS COMPANY AT ALL COST! I had to cancel my home policy due to an extra charge of $235 identified by them as "Endorsed Charge". This charge was added to the total premium of 12 months period policy. THIS IS CALLED "RIP-OFF" When I canceled the policy, they deducted all that amount from the initial payment instead of a pro-rating charge for the 49 days active policy. I spoke and emailed them many times and the issue was not resolved! The last person I spoke with does not seem to be competent!! A complaint with NJDOBI-Division of insurance will be filed by next week if this scammed charge has not been reimbursed. The holding of this fund is A RIF-OFF AND SCAM!!! By reading the other reviews, it appears that many other customers had similar issues with this company including refunds. THEY SHOULDN'T BE IN BUSINESS! STAY FAR FAR AWAY FROM THIS COMPANY!!!!
Hi Ram H, thank you for sharing your experience. We’d like to talk to you in more detail about your situation to see if there is anything we can do to change the outcome. Please contact our Customer Care team at [email protected] with more information about your situation. We believe we can do better, please give us the chance to show you.
This experience couldn't have gone better! I was kept informed as the process continued. Mr. Joseph Sketic kept me and the roofing contractor well informed. Initial payment was prompt. I have not received the secondary payment yet, but I have received a letter informing me it's on its way. Very happy with Sage Sure.
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
My adjuster was knowledgeable and pleasant. He answered every question I had with patience. The claim process was quick and easy.
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
They were very communicative and responsive. The claim was handled professionally and I have no dispute with their valuations as they were fair. I would recommend Sage Sure to any homeowner.
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
I completely appreciate the ease of access when contacting my Insurance Agency, My Insurer and Communicating with My Assigned Adjuster regarding My Claim. I was carefully listened to, the company acted immediately, I was guided properly and professionally through the entire process and given an approximate timeline regarding completion. I highly Recommend SageSure!!!
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
My representative Madi was great and knowledgeable
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
The experience was great because the process was made easier by the knowledgeable insurance adjuster and field adjuster who were both very helpful the entire process.
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
They were very easy to work with, clearly communicated so that I understood the process, and most importantly, delivered in a very timely manner!
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
Slow response to questions about my claim. I still haven’t heard back about my broken items that weren’t added to my claim payment. The only positive was the assigned adjuster’s speedy response and keeping me up to date as to when he was going to be at my house. He was very professional.
Thank you for your feedback, Clint. A member of our Customer Satisfaction team will be reaching out to you to discuss further so that we can ensure that you have good experiences moving forward.
The responsiveness of your agent, Luke Balloun. I have talked with him several times throughout my claim process and he has been very responsive. A good man to have on your team.
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
I am in the process of working with my Sagesure adjuster on a claim. Although I an a senior and have owned seven homes I have never made a homeowners claim. Recently, an emergency incident occurred causing damage to my home. I called Sagesure to report the claim and received quick response. My Sagesure adjuster has been very informative and responsive in helping me move through the claim steps. I am thankful for the professional quidance and information i am receiving from Sagesure.
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
Adjuster was great. Very helpful and quick responses
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
Very helpful, ease of communication and fast service .
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
As I was facing the disaster of the water damage to my basement room, I felt overwhelmed and wondered how I would be able to repair the damage and once again get the house in order. Thanks to Sage Sure and its agent, Mr Larkin I was given specific steps to follow that would help me make the claim to my policy. I was given a helpful process that resolved the situation
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
Great claim rep and customer service. Sage Sure is a honest insurance company.
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
Beginning the process of the claim was easy and fast, everyone we spoke with showed compassion and understanding. The whole process was easy, fast and fair.
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
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