SageSure

Quick and simple

Quick and simple. User friendly Thank you

The adjusters were very responsive and…Knowledgeable

The adjusters were very responsive and knowledgeable. Everything was done in a timely manner.

They assist me very soon .

Adjuster!!

The whole process was and is a huge…

The whole process was and is a huge worry for us, our lovely home is in such a disastrous state. Poboy 911 dried everything up after our flood, and Clint Brennen our sage insurance person has handled the claim expertly. Now we are just waiting for the repairs to start. I hate my home being such a mess. But I must be patient. The work on restoration should begin soon ( I hope) I am fearful of the sanding of my hardwood floors because I am highly allergic to Dust and mold spores. But is appears I have no choice as replacing all my floors would be too expensive, or so I have been told . That is my only worry now. I do not want to stay in an hotel while strangers are in my home doing sanding, I would rather have my flooring replaced, and that’s my truth. But I don’t know what else to do. I am very thankful to everyone helping sort out this mess.

I gave this agency more than enough…

I gave this agency more than enough chances before writing this. I canceled my homeowners insurance on December 15 and am still owed over $1,600. It has been more than two and a half months of excuses, delays, and the same lazy response: “it’s in the mail.” No accountability. No urgency. Just the constant runaround from Angela and Sage. A refund does not take months to process unless someone is either incompetent or deliberately stalling. To make it worse, this isn’t an isolated issue. The same thing happened with my fiancée’s car insurance refund — she never received it. This is not how a professional insurance agency operates. If you value your time, your money, and basic follow-through, take your business somewhere else.

Everything was good

Everything was good, professional and friendly. Thank you.

I already answered in the previous…

I already answered in the previous survey. Thanks!

Desk Adjuster was well informed

Desk Adjuster was well informed, courteous and very responsive to questions. Overall great experience.

Subcontractors were horrible.

Overall it was great experience

Overall it was great experience! Thanks to Mr. Bob

If I could give them 0 stars I would

If I could give them 0 stars I would! I started rolling with my claim in September 2025 and here we are in mid FEBRUARY 2026. I placed 2 claims and I’m still on the first and Im definitely not confident about going through my second claim. They dont communicate at least my adjuster didnt… I esculated multiple times just to get answers some were answered some just were ignored. The adjuster told us to break down our laundry room to then later tell my contractor ( not us the insurer) that they arent covering my vanity or parts of my floor… so we just say yes to do the claim break down houses to tell u later they arent covering it??? Then our mark up of the funds didnt add up and didnt make sense and i call to get answers i get told by manager that they’ll get more info and call back. Never got a call back and now we are stuck with paying 2 $5,000 deductibles and our house torn apart. We are military and will be contacting our JAG office and Public Affairs so no military or anyone has to go through this. Shame u deploy every 6 months to come back to bs business practices. You pay monthly on time for coverage to get a half ass house.

Very pleased with the process and results.

The communication with the rep handling my claim was immediate, concise and very responsive. His instructions to me as to what exactly I needed to do and provide was clear and easy to follow. My claim was settled quickly and I was pleased with the results.

water damage and mold removal

FP Restoration is a great company. The workers are clean, polite, and kept me informed about each step of the repair. They were very respectful of my personal property, and left my home very clean. I would highly recommend this company.

Claims process was efficient

Claims process was efficient. Customer Service was very helpful.

“The worst experience

“The worst experience – nothing, but a hard time after lies from the agency, my compass in Suffolk county New York“ I had good insurance. The Covid shot and she not raise prices —I shopped around An agent gave me this sagesure for less money – but she didn’t tell me that they drop you —- they say that they want you to put a roof on when you don’t really need one period nothing but aggravation for this company stay away from them, dirty, money, hungry, greedy, obsessive, compulsive, afraid that you ll file a claim period in New York, the legally not allowed to drop you and I must keep you for three years period their photos are not evidence enough to say that there is a problem only if you make a claim period Efff them insurance companies are there to make a claim is period this company is a piece of garbage. Don’t waste your money here. I’d like to see everybody take the money out of this company.

Simple and easy process.

Adjusters were all very pleasant to…

Adjusters were all very pleasant to deal with, knowledgeable and efficient. Made the experiment as painless as possible.

Quick and pleasant experience

After the initial automated attendant answered my call, I was quickly connected to a live agent and the process was pleasant.

Professionality

They were very professional, knowledgeable and friendly. It was very easy to talk and understand them.