I had a problem with my sd card also…
I had a problem with my sd card also with my sensecap and Arbi, Andrea and especially Mario from sensecap tech support they helped me by solving my ongoing issue, thank you so much guys
About Seeed Studio
Data updated- Website
- www.seeedstudio.com
- Category
- Business Services
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 43 reviews
- Replies to negative
- 50% (24/48)
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About this business
Seeed Technology (also known as, Seeed Studio) is a leading open-source hardware provider focused on emerging technologies like edge AI, robotics, smart sensor system and etc. for technologists worldwide. Leveraging an open-source hardware ecosystem, we accelerate the transformation of ideas into market- ready products and solutions in order to support diverse and emerging applications across industrial. Through working closely with global developers, it integrates new information technologies in its complete and open production system, that is epitomized into “modules→devices→integrated solutions”.we have built a technology ecosystem based on an open-source hardware ecosystem, AI- driven capability and cross domain co-creation.
Written by the business, not verified by us.Is Seeed Studio legit?
Seeed Studio (www.seeedstudio.com) has a 4.2 out of 5 rating on OK.one, based on 259 user reviews collected here. It is listed under Business Services and its reputation is good. 80% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 50% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-10-25.
What reviewers say
AI generatedMost reviewers were somewhat happy with their experience overall. Consumers frequently state that shopping on the platform is straightforward, noting that orders often arrive quickly and without major issues. Many people appreciate the reliable quality of the hardware, finding the items very useful for practical applications and development projects. Some reviewers were not happy with customer support, mentioning severe delays and difficulties when trying to resolve issues. A few buyers also shared receiving incorrect items, missing components, or facing unhelpful responses regarding product returns. Additionally, some customers expressed frustration over unexpected shipping costs and complications during the checkout process.
Auto-generated from all reviews of this business. For reference only.What people say
Good and quick Support
I had a problem with a broken SD-Card, they helped me very quickly and solved the problem!
Best Support team for helium network.
I will said they are awesome. My miner got damaged for an unknown reason. They quickly help me troubleshooting and after all we couldn't get it to work. They send me an instruction to shipped back to their factory. And few days later they founded the problem. And replaced my miner with a new one, in just 2 weeks i got my case resulted. Great team, amazing customer service and quick response.
Sensecap Tech support (Mario/Jamie) are legends!
Ive got 6x sensecaps and anytime i needed help or had a issue with one of the miners, the tech support were always there to help. Quick response times and always willing to help out. Want to say a big thank you to Jamie and Mario @ sensecap discord tech support. Really nice guys and always reply in a timely manner. I wish i had more sensecaps and less bobcats!!
Mario is great support and friendly…
Mario is great support and friendly person. Thank you
Jessie was a great help
Jessie was a great help, she was very knowledgable and super patient. I learned a-lot with her help.
Andrea always to the Rescue!
Excellent remote support to solve hardware issue
I have received excellent remote support to solve hardware issues with my SenseCap M1 helium hotspot.
Great team better support!
They are always there whenever you need their support.
Impeccable Customer Support
I would like to thank Jessie and the entire Seeed Technical Team for the outstanding service I've received from them all. Right from the start of filling out a 'ticket for service I was kept informed daily of the actions taking place to resolve my Technical issue with my Miner. Jessie used every tool available to make sure the service issue with my miner was taken care of within a timely manner. Unfortunately due to a shipping error beyond Seeeds control, instead of having me wait longer they sent me a new miner. These people stand by their Brand. A Product is only as good as the Team that builds it and supports it. Team SenseCap has went above and beyond reassuring me that I made the right decision to invest in this Companies products. I highly recommend buying products manufactured by Seeed. Thank you Jessie, thank you Ming and Team SenseCap.
My device was stuck and would not work…
My device was stuck and would not work properly, got on discord and it was solved in an hour. Great experience, thank you again for all the help and wonderful experience. Such an awesome company!!!
Fantastic Support Team
The folks on the support team are amazing. They kept my ticket open for a month and walked me through each step in bringing two of my miners back to life. I cannot say enough about them and thrilled I got my miners through them and not another company
Customer Service is great.
What can i say? I literally never received such a good support experience. The team literally messaged me Back after a day to see how i was doing. I am very pleased on how sensecap handled the situation. Thank you Andrea and the team.
Great support!
Great support by the Tech - Team!
Good experience with the support
Good experience with the support, all solved in few minutes.
Great products and tech support
I am using different Lora gateways, I can say that Seeed Studio is the best. I had minor issues, tech support was very friendly, helpful and solved the issues in short time. They answer your questions and guide you to right direction to overcome the issues.
Excellent Tech Support
Excellent Tech Support - I was really satisfied with both the speed and the quality.
Hotspot issue
Had an SD card on one of my helium miners become corrupt causing the miner to become unusable. Tech support responded and solved my issue within 24 hours. Very happy with the turnaround time
It's a great company and they have a…
It's a great company and they have a great team. Thanks seeedstudio. They fixed my problem within 24 hours. Thank you to the whole seeeds team.
Fix it in 24hr
Had some minor problem with my country id , its only took 24 hours for them to help me. 5 star service , keep up the good work sensecap. 🙏🙏
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