Seeed Technology (also known as, Seeed Studio) is a leading open-source hardware provider focused on emerging technologies like edge AI, robotics, smart sensor system and etc. for technologists worldwide. Leveraging an open-source hardware ecosystem, we accelerate the transformation of ideas into market- ready products and solutions in order to support diverse and emerging applications across industrial. Through working closely with global developers, it integrates new information technologies in its complete and open production system, that is epitomized into “modules→devices→integrated solutions”.we have built a technology ecosystem based on an open-source hardware ecosystem, AI- driven capability and cross domain co-creation.
Written by the business, not verified by us.Seeed Studio (www.seeedstudio.com) has a 4.2 out of 5 rating on OK.one, based on 259 user reviews collected here. It is listed under Business Services and its reputation is good. 80% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 50% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-10-25.
Most reviewers were somewhat happy with their experience overall. Consumers frequently state that shopping on the platform is straightforward, noting that orders often arrive quickly and without major issues. Many people appreciate the reliable quality of the hardware, finding the items very useful for practical applications and development projects. Some reviewers were not happy with customer support, mentioning severe delays and difficulties when trying to resolve issues. A few buyers also shared receiving incorrect items, missing components, or facing unhelpful responses regarding product returns. Additionally, some customers expressed frustration over unexpected shipping costs and complications during the checkout process.
Auto-generated from all reviews of this business. For reference only.Over the course of several weeks Mario From SenseCap support was absolutely awesome! Very knowledgeable and patient. Always got back to me and was always ready to go extra mile. I couldn’t have fixed my miner without him. Thank you so much Mario!
I ordered a PCB. It was shipped after a week. Eight weeks later, still haven't received anything. Do I get a message that there are extra costs because I am in the EU. Okay, I want to pay that. No further response to my email. An addition to the above: Product not received. After an e-mail to the general e-mail address I received a voucher. Product ordered again and now it looks like it will be delivered.
Issue with a product 12 months after purchasing. The after care was absolutely brilliant! Prompt and really helpful! Highly recommend!!!!!
I had an issue with a Miner that i did not want to confront. I am not a Techie.. Mario, walked me through it step by step and got me back up and Running.. Thanks Mario
Great service. Prompt response time. Hands down best service compared to other helium hotspot manufactures. Thank you.
Great customer support, they helped with the helium miner not syncing in a very timely manner and offered a solution within a matter of hours
Great, speedy service. Directions to resolve my issue were easily to follow and customer support followed up with me to make sure everything went smoothly. Highly recommend
Opened my first ticket with Sensecap and the reply was very quick and gave me all the information I needed to fix the issue. Great job - thank you!
Good job. First response must quicker that's all. Thank You for your service.
These guys are amazing and so quick and helpful even with the tech knowledge I have they managed to get me through a couple of major issues. A big shout out for Mario as he was my contact and even when I was struggling was patient and allowed me the time to understand what they were asking me to do. Great team Thanks so much Nick
Great support. Keep up the great work. Thank you!
Great support got me up and running. Keep up the great work and your web UI is bar none better than the rest!
We finally found the problem which was not easy. Thanks for your help!!
Best suport Very very good Thanks for everyting
good job, thank you
Had an issue that needed a ticket submitted through Discord and had no idea what to expect but someone reached out almost immediately and walked me through what to do. It was a very clear, concise process. Thanks Mario, as I assume that is definitely your real name.
The support team was helpful and I was able to troubleshoot my issue with their guidance. They understood the issue I had easily.
Well, didn't expect much when miner went down due to past experience. Tech support was great on helping me out and the instructions were really clear for someone who had no idea what they were doing. Would have been 5* if not for the bad prior experience, as they never did refund me my location assert that was supposed to be covered by the sensecap as it was the 1st location assertation on that device ever. (Fresh out of the box miner bought straight from Seeed- 1st assert is covered- Told I should've stopped before I paid- only noticed I paid that coverage a day AFTER it went threw and had contacted them right away with proof that I paid that coverage instead.) So that was a dbl location assert fee I ended up paying. Paid the amount in the buy of the miner and then sensecap didn't cover what it said it does even in their faqs, and paid a 2nd $10.55usd assert fee. (first set up ever of location for miner)
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