Excellent Tech Support!
After learning of an issue with my SenseCAP M1 Hotspot, I sent in a ticket on Discord and received quick, excellent service from the team. Thank you for resolving my issue! You guys are the best! Stephen
About Seeed Studio
Data updated- Website
- www.seeedstudio.com
- Category
- Business Services
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 43 reviews
- Replies to negative
- 50% (24/48)
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About this business
Seeed Technology (also known as, Seeed Studio) is a leading open-source hardware provider focused on emerging technologies like edge AI, robotics, smart sensor system and etc. for technologists worldwide. Leveraging an open-source hardware ecosystem, we accelerate the transformation of ideas into market- ready products and solutions in order to support diverse and emerging applications across industrial. Through working closely with global developers, it integrates new information technologies in its complete and open production system, that is epitomized into “modules→devices→integrated solutions”.we have built a technology ecosystem based on an open-source hardware ecosystem, AI- driven capability and cross domain co-creation.
Written by the business, not verified by us.Is Seeed Studio legit?
Seeed Studio (www.seeedstudio.com) has a 4.2 out of 5 rating on OK.one, based on 259 user reviews collected here. It is listed under Business Services and its reputation is good. 80% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 50% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-10-25.
What reviewers say
AI generatedMost reviewers were somewhat happy with their experience overall. Consumers frequently state that shopping on the platform is straightforward, noting that orders often arrive quickly and without major issues. Many people appreciate the reliable quality of the hardware, finding the items very useful for practical applications and development projects. Some reviewers were not happy with customer support, mentioning severe delays and difficulties when trying to resolve issues. A few buyers also shared receiving incorrect items, missing components, or facing unhelpful responses regarding product returns. Additionally, some customers expressed frustration over unexpected shipping costs and complications during the checkout process.
Auto-generated from all reviews of this business. For reference only.What people say
no delivery, no refund
There was no indication on the web order form that my device would be rejected in U.S. customs. I never got the device and never got a refund. I should have read the reviews of this company first. There were harsh warnings about their business practices. Ouch. Save yourself the heartache. I strongly suspect their positive reviews were self generated.
MicroSD problem with my SenseCap
MicroSD problem with my SenseCap. Really fast and helpful support that made me understand the problem easy and quick. 10/10
Their support team is amazing
Their support team is amazing. Very responsive and well prepared they helped me to solve my problem real fast. I would have been lost without their help
Great support and in a fast time!
Great support in no time!!!
Mario the legend
Mario was super helpful and assisted in all the issues I had. I’m a bit of a rookie so having someone guide me through was very helpful.
Great support fast answer i have no…
Great support fast answer i have no words they are the best
Nice support
I had a failure of the LoraWAN hotspot, but support helped me to get it back online within 24 hours.
Fast and professional.
Fast and professional. Many thanks
Top Service
Really Professional Support And Quick Answers
Best hotspot best service best…
Best hotspot best service best performance amazing experience overall with seeed studio
super quick help
I can only say great. I have several of the company's helium hotspot products and this is the second time I have had an issue. The first one was solved to my complete satisfaction thanks to the hard work of the support team. The second time I had a reaction within 1 hour with concrete solution steps. that led me to my goal. Great
Discord Support
discord support answered my problem quickly and helped me
Great fast support
Great fast support ! Can only recommend the great help. Best support for your Hotspot Miner!
Quick nice help
Quick nice help. Very good Support
Thank you
Thank you, I didn't expect you to solve it so fast, I'm going to choose SENSECAP Congratulations
Best customer service…
Best customer service and quality hands down!
Very great discord support 5/5
Very great discord support 5/5 Special thanks to Mario from tech support he always helped me and find solutions were we both were happy
Sensecap tech support rocks
Love these guys. They are super helpful. Be lost without them. Thanks again Mario
You have awesome support.
You have awesome support. I have proplem and they solved very soon
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