Office personnel went above and beyond…
Office personnel went above and beyond helping me set up my app and explaining everything. Would definitely recommend.
About SelfStorage.com
Data updated- Website
- www.selfstorage.com
- Category
- Home Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 202 reviews
- Replies to negative
- 95% (19/20)
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Is SelfStorage.com legit?
SelfStorage.com (www.selfstorage.com) has a 4.5 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Home Services and its reputation is excellent. 86% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 95% of negative reviews. Last updated 2026-08-10.
What people say
Friendly
Friendly, helpful. He made sure I knew where my unit was. He showed me alternate routes. He pointed out the bathroom and drinking fountain. He was very thorough, professional, and polite. A very positive experience.
Ease of use and complete service for…
Ease of use and complete service for check-in.
The Customer Care is very helpful
The Customer Care is very helpful. The storage very clean, and no signs of rats like my last experience at U-Haul in Margate. The only thing they forgot to leave in my storage was my locker. Luckily I had one with me, and was able to leave my unit secured. Not a big deal, and that why I didn’t leave 5 stars.
Exceptional Agent
The agent was extremely knowledgable, helpful and professional!
My experience was very professional
The representative I talked to was absolutely amazing. He helped me with an amazing booking and explained all of the amenities of the shed. I was very happy getting everything scheduled.
The gentleman who helped with the…
The gentleman who helped with the booking and details was 100% terrific. Not something I can say with too many people. Polite, professional, and knowledgeable.
Stess free process
The person I spoke to over the phone was very forthcoming with information. He helped me find a unit that was what I wanted and where I wanted. Then he did a reservation form that helped the process move smoothly. Thank you.
Andy was exceptional during the signing…
Andy was exceptional during the signing up and explaining in detail the requirements, and nuances of the facility.
Great staff
The worker who assisted me for so kind, patient and helpful. She took time to explain everything well! She was really great. I did get a locker that is really hard to open and shut and was offered to upgrade, but didn't need that much space
The gentleman was professional
The gentleman was professional, kind and took his time to go over everything with me. I wish I remembered his name because he deserves all the recognition for being an amazing employee.
THANK YOU
THANK YOU, Melissa! Great job! Every time we needed help you were there. We appreciate your good work!
I had a great experience working with…
I had a great experience working with Paul, very friendly and honest.
Jose was awesome thanks for hiring him
Very helpful and fast at getting me in
Very helpful and fast at getting me in. Great clean place Josh was very cool.
From Reception to contract signing
From Reception to contract signing, everyone was well-informed, helpful, friendly and have made our move as smooth as possible. Thank you so much!
Very friendly and well spoken staff
Simple Process - 5 out of 5!
The process was easy, the reservations representative was very friendly and efficient, and the emails I received contained everything I needed to know. I didn't know what to expect for move-in without a physical representative there, but they made it fast and easy.
Knowledge lower price understanding…
Knowledge lower price understanding listen