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Electronics & Technology

SiteGround

201 reviews

4.8201 reviews
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About SiteGround

Data updated
Website
www.siteground.com
Category
Electronics & Technology
Location
United States · Alexandria, VA
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
88% (7/8)
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Is SiteGround legit?

SiteGround (www.siteground.com) has a 4.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 88% of negative reviews. Last updated 2026-08-10.

What people say

L
Lv KY · 1 review · Verified · Experienced 2026-07-27 ·

fast response

your service is so nice

R
Richard Rogers · 2 reviews · Verified · Experienced 2026-07-27 ·

Super helpful support staff.

M
Mahmood Sarfraz · 1 review · Verified · Experienced 2026-07-27 ·

very cooperatrive

D
D. Key · 1 review · Verified · Experienced 2026-07-27 ·

Toni was great!

Toni was great, she answered all my questions and gave me lots of information and options on plans. Her service was a 10.

J
Jonathan Trapp · 3 reviews · Verified · Experienced 2026-07-27 ·

greate support from radil

A
Alvee · 1 review · Verified · Experienced 2026-07-27 ·

very responsive and fast solution

J
Javier Vilalta Carbo · 1 review · Verified · Experienced 2026-07-27 ·

Professionalism

quit, secure and professional

J
Janet Hawkins · 11 reviews · Verified · Experienced 2026-07-27 ·

My agent was very thorough, quick, and polite

My agent attempted to deal with my CDN issue and we both thought it was fixed. He got 5 stars from me for that after I ended the chat. It turned out that there was still a CDN association in my account so I was unable to submit A records and CNAMEs. I contacted customer service again and got the same gentleman. He sent a ticket to engineering, to fix the issue and hopefully they will add my A records and CNAMEs. I am very happy because I did not have to wait for the chat to start and that I was able to pick up in the same place again.

V
Vega Wu · 3 reviews · Verified · Experienced 2026-07-27 ·

Great customer sevice and platform!

Yordan Z. is super nice to help me solve my problems. And Siteground is always our first choice to work with. Thank you!!!

L
Lorne Wettstein · 1 review · Verified · Experienced 2026-07-24 ·

I like to give credit or credit is due…

I like to give credit or credit is due and most of the time I'm always in a very good state of impression your company has a very good hiring strategy because it has nothing but a good kind loving people and I would say if I was to move anywhere in the world it may be Bulgaria because you guys just have the most lovely people keep doing this good work and God bless you.

M
Megan A. · 2 reviews · Verified · Experienced 2026-07-25 ·

Thank you for the great service every…

Thank you for the great service every time this is why I refer SiteGround to every client I have.

J
Julie Scott · 2 reviews · Verified · Experienced 2026-07-26 ·

Amazing service as always

K
Katie Wong · 1 review · Verified · Experienced 2026-07-26 ·

Superb service!!!

Service agent was professional, efficient and knowledgable in resolving my issue.

M
Minna Dahlström · 1 review · Verified · Experienced 2026-07-26 ·

Fast and creative problem solving!

M
Mr Ravi Chagger · 6 reviews · Verified · Experienced 2026-07-26 ·

Professional

Simple, fast and effective. All the live chats I've had have always been hassle free and consisted of highly knowledgeable staff. On this occasion it was Simeone.

T
Teresa SewLikeAPro · 1 review · Verified · Experienced 2026-07-25 ·

Loving SiteGround for old and new websites

I have been using SiteGround for several months and love it! My questions are easily and accurately answered via the help tutorials. If I can't find it there, customer service has been great. SiteGround even migrated my existing website from a much less efficient host. Wow, what a difference in the speed from my previous host! Thank you SiteGround! Teresa

T
Thomas Sterling · 5 reviews · Experienced 2026-07-25 ·

Exceptional Support and Rapid Issue Resolution

Having migrated multiple client environments over from less reliable hosts like Bluehost, SiteGround's technical support team continues to impress with their turnaround time and deep platform expertise. When a critical SMTP server-side block recently threatened our email deliverability, their support representative diagnosed the routing conflict and executed a complete fix within 20 minutes without any back-and-forth friction. Their patient, direct communication and consistent site-level speed make managing complex web deployments practically effortless.

E
ElSayed ElAssal · 1 review · Verified · Experienced 2026-07-26 ·

Angel did a great job..

Angel did a great job... Thank you :)

o
ozan can · 2 reviews · Verified · Experienced 2026-07-26 ·

Exceptional support

Exceptional support! Very professional, empathetic, and fast. Thank you for the great service!

Dimitar Tanchev - 快速、出色的支持

今天发生了托管紧急情况,我们的网站突然因 CPU 峰值而宕机。联系了实时聊天,Dimitar Tanchev 非常棒 - 立即使两个站点重新上线,深入研究根本原因(WordPress cron 和心跳进程),并主动设置服务器端 cron 作业以及速度优化器插件来正确修复它。他还耐心地回答了我所有的计费和技术问题。快速、知识渊博且真正有帮助的支持。