Smart Self Storage (www.smartselfstorage.com) has a 4.8 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Home Services and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 50% of negative reviews; 3 of them were added in the last 12 months. Last updated 2026-08-10.
Simple, clear instructions, professional and friendly service
Thank you so much for taking the time to leave us a review. We are proud of the service we provide and it's always great to hear that it was enjoyed by our customers.
I really like Costomer service, Everywhere clean and safe .
Thank you for taking the time to leave us a review!
Office staff we very helpful and informative
We greatly appreciate all of the feedback you have shared. We are thrilled that you've enjoyed a positive storage experience at our facility. Thank you for the detailed review and your business!
Thank you for the 5 star review! We're always happy to help with your storage needs.
Thank you for the 5 star review! We're so happy that our customer service was able to meet your expectations.
Amazing people and extremely friendly and helpful. Would rent there every single time.
Thank you for taking the time to give us your feedback. We are glad you had a five star experience and we look forward to providing excellent customer service. Thank you for choosing to store with us.
Bev in the office made everything go very well
Your kind words mean a lot! We are so grateful for your business. Wishing you a great week ahead! Thanks so much!
Friendly, efficient, clean, professional
Thank you for taking the time to give us your feedback. We are glad you had a five star experience and we look forward to providing excellent customer service. Thank you for choosing to store with us.
Very friendly, helpful, and good price.
Thank you so much for taking the time to leave us a review. We are proud of the service we provide and it's always great to hear that it was enjoyed by our customers.
Honestly i gave a 4 because this in my first rental and i have not had enough time to give an adequate review. As of right now, it is clean and well maintained. My only thought is later access hours during long daylight summer days.
We appreciate your business and the time you took to express your opinions. We look forward to providing you with quality storage solutions in the future.
Excellence of service and professionalism.
Thank you for taking the time to give us your feedback. We are glad you had a five star experience and we look forward to providing excellent customer service. Thank you for choosing to store with us.
Always very great people. Specially, Sandy.
We are incredibly grateful that you took the time out to post this review for our team at Chino Hills Self Storage. We value our customers and providing excellent service is a priority. Thanks again for your kind words. We appreciate your business.
Very fast and easy process. Managers are very kind and helpful. Wonderful experience.
Thank you so much for taking the time to leave us a review. We are proud of the service we provide and it's always great to hear that it was enjoyed by our customers.
Great staff..friendly, helpful.
We appreciate your business and the time you took to express your opinions. We look forward to providing you with quality storage solutions in the future.
I had such wonderful service customer service recently getting my first storage unit - I went back to get another one . Thank you Susan for all your help with everything . You went above and beyond and even gave me a much needed bottle of water to drink on a very hot Rocklin summer’s day .
Thank you for taking the time to review us! We are glad everything was handled professionally for you. Customer service is a high priority and we appreciate your business.
Very clean and well maintained units in Turlock Ca from the minute you walk-in. They make you feel welcomed,and safe.
We sincerely appreciate you taking the time to write a review. We hope to continue providing the high level of customer service you have experienced thus far.
Christopher was amazing, he sold me with his professionalism as well as genuine human touch. I could have found a much cheaper storage facility (and I did) but the rep had horrible customer service! Christopher represented your company outstandingly! Thanks Chris
Thank you for taking the time to review us! We are glad everything was handled professionally for you. Customer service is a high priority and we appreciate your business.
Accommodating and a good value. The facility is first rate.
We sincerely appreciate you taking the time to write a review. We hope to continue providing the high level of customer service you have experienced thus far. If we can help with anything, please do not hesitate to contact us directly.
Customer policy and review of pricing, need, and ease
Thank you for taking the time to leave a review. We value all feedback from our customers as it helps us improve our services. We noticed your review is a bit vague, and we would appreciate the opportunity to address any specific concerns you may have regarding our customer policy, pricing, or your overall experience. If you could provide more details or reach out, we would be grateful for the chance to better understand your perspective and work towards a resolution. Thank you for choosing us, and we hope to serve you better in the future.
Welcoming attitude and attention to detail. Great representative.
Your kind words mean a lot! We are so grateful for your business. Wishing you a great week ahead! Thanks so much!
62 reviews matching