Smart Self Storage (www.smartselfstorage.com) has a 4.8 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Home Services and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 50% of negative reviews; 3 of them were added in the last 12 months. Last updated 2026-08-10.
Great service. Tom is super helpful. Informative, friendly, upbeat. Areas are clean, well-lit, carpeted; “street signs” to help you find your way. We inspected 3or4 other storage spaces in Pasadena & this was by far the best quality, and reasonably priced.
Save your self time & just come here.
Reply from Smart Self Storage2023-05-01
We sincerely appreciate you taking the time to write a review. We hope to continue providing the high level of customer service you have experienced thus far. If we can help with anything, please do not hesitate to contact us directly.
Wonderful place with wonderful people…HIGHLY RECOMMEND!
I have been a customer of the Stanford Ranch Self Storage ever since its opening several years ago and I have nothing but positive words. The manager, Susan, is an active young woman that is always ready to help and answer my questions. During hot weather she offers us water and the facilities are all clean. Stanford Ranch Self Storage is a secure space with kind and friendly people. A wonderful place with wonderful people…highly recommend to everyone!
Reply from Smart Self Storage2023-03-22
We greatly appreciate all of the feedback you have shared. We are thrilled that you've enjoyed a positive storage experience at our facility. Thank you for the detailed review and your business!