Spotify is a digital music service that gives you access to millions of songs.
Spotify (www.spotify.com) has a 1.6 out of 5 rating on OK.one, based on 205 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is poor. 74% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-09-01.
what's wrong with the laggy music like i swear it stays paused for like a whole minute and it only goes back to normal when i go the app its self its just so annoying. Also they decided to think it was a good idea to add 1 AND A HALF MUUNUTE ADDS!!!! like can it get any worse. alr that's all
tried logging in after months of being away. I can't use my email address as it is a registered member. i was so cool. I try to log in says "OOPS and some Bullshit" i can't get to any page wher i can access my detaild to update payment as SPOTIFY wont let me into my own account!!! ia was needing some music for my morning run. I will choose another provider. SPOTIFY YOU LOST A CUSTOIMER AS I COULD NOT EVEN GET TO RESET MY PASSWORD
You genuinely hear more ads than actual music, and it doesn't help that it's always the same 5 "targeted" ads that have no correlation to you
i was charged for no reason, with my new card that i never even added. this company refused my refund. never useing this site/app, avoid if you can.
Terrible cancellation procedure and the free option plays the same few songs on my 400 liked songs
Unfortunately, Spotify is not the best (in the free version). In the free version I somehow can't use repeat which I love doing on my MacBook, you can't use repeat on mobile for some reason. Don't know if it's just my mobile phone or everybody else's phone. Sometimes when I create a music playlist it will always just play a different song in the middle of playing a playlist that's not relevant to the song's added in the playlist. Oh, and also one time it promised to play 2 ads but instead played 3. Use apple music instead.
Worst customer service ever - struggled to get online rather then app to cancel the free trial and then was charged and finally they replied and said they wouldn’t refund as given plenty of notice within the trial to cancel - explained I couldn’t access account as email didn’t work and could renew password and had reached out to them prior and no response - I even escalated the complaint twice and told no refund as my fault
I think it is unfair you get an ad after almost every song. There are simply too many ads. It is particularly unfair for kids, why should a child have to suffer so many advertisements. Paying for premium is too expensive. I just think free should have less ads, like maybe one every 5 songs.
What is this edit system I can't move my songs anymore in my playlists like what is this new update I'm starting to think if I want to swap to a different app now because of this it's just pissing me off now
Money out of your bank account and then tell you it’s your fault. You’re better off, listening to AM/FM radio. I will never allow this app to be on my phone again nor any of my Childrens phones. There are thieves who make billions of dollars off of your minimum wage. Swallow that pill and tell me it tasted good.
I changed my password, now i cant login for 24h, if i want to contact customer service i need to login ...WTF!!Insane that huge companies like spotify have the freedom of doing wathever they want to their customers
Recently Had a Playlist with multiple songs and came back to that same Playlist and more than half my songs were deleted/gone of my Playlist! Anyone else face the same problem? Its happened in the past before. Well tried to get with customer service and trust me that was a shit show! There's no explaining anything to them whatsoever! Nothing was resolved and now I have to make sure to screen shot my Playlist so I can recover manually I guess. Spotify use to be the shit!! Now its just shit lol. Guess gonna try out another music app. Rip old school Spotify.
Prices of the subscription went sky high in the last year also the app still doesnt support loseless audio.
Absolutely terrible app. Spotify seems to think editing music to suit their agenda is something they can do *Ahem* Jamiroquai's music has been severely edited.
I couldn't change the email to the account to my new one, I couldn't use the first one because I no longer had access to it. I somehow figured my password out and put the email in but when I went to change the email it just kept repeating "Something went wrong please try again" and honestly spotify is so greedy. The owners are terrible people too.
bro, the songs won't even play 💀
• i pay the full price, but my region is overlooked and half the features are not available (video podcasts, audio books, etc) • there is a bug where the app quits suddenly during podcasts. it has been there for a while, and i'm forced to fiddle with the web player • and the profit maximizing strategies designed to squeeze out ever single coin they can without addressing the issues plaguing their service for years
I was just tryna listen to music and as soon as I get on the app I get 5 adds that are all 30 seconds and not even 5 minutes later I get 5 more adds and then yall have the audacity to not let me choose my songs and instead say,”songs get chosen in random order”,fix this horrible app that’s why your ratings are horrible and Apple Music is better.SMH
Slow launching, not allowing to share liked songs, not being able to copy and paste lists of songs.
205 reviews matching
