With our selection of stylish western wear and world class cowboy boots you can show off that all-American spirit in style. Based out of Pigeon Forge, TN!
Is Stages West legit?
Stages West (www.stageswest.com) has a 4.1 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 76% of reviews are 4 stars or higher and 17% are 1 star; The business has not yet replied to negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-30.
Superb Customer Service, quality products and friendly environment.
We live in the Knoxville area and decided to go shopping for hats and belts. Our sales associate was Eli and he was a superstar. He sold us a cowboy hat and a wide-brimmed fedora and the results could not have been better. He helped me select both hats and he custom fitted them, as required. Outstanding customer service, too. Will definitely shop here again. Every single person we came in contact with was affable, friendly and professional. Sarah rung us up and the dark haired lady, with glasses and of Italian extraction was totally awesome. I’m terrible with names but tried to describe her as best I could.
I placed an order on 11/25 and received a confirmation. Then on 12/2 I received an email notifying me that the boots I ordered were not available in the size I ordered ...
I placed an order online and paid extra for 3 day shipping. The wrong boots were sent in a box that wasn't even labeled for those boots. I requested a refund and the only thing they emailed me is a shipping label, no refund confirmation. They also stated shipping is not refunded so I'm expected to pay $20 for an item I never received. Now that I'm reading reviews, I doubt I even receive the refund once I send the boots back. What a rip off.
Sounds like the in store experience is fine, but I would never order online from them again.
I received an item I didn’t order. I’m frustrated with their website because there’s no way to get customer service on line. I also was unable to track my order through their website.
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