With our selection of stylish western wear and world class cowboy boots you can show off that all-American spirit in style. Based out of Pigeon Forge, TN!
Stages West (www.stageswest.com) has a 4.1 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 76% of reviews are 4 stars or higher and 17% are 1 star; The business has not yet replied to negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-30.
I got sent the wrong boots. And I've been calling for a week now to try and talk to someone and the girl just keeps telling me nobody is there that can help me. And even said I will have someone calling you back tomorrow. And still I've hear nothing. These were supposed to be for a Christmas gift and it's almost a week past Christmas. This is ridiculous!
Stages West is a great company. Placed an order for pickup and had to change and have it shipped. No problem and received my order promptly. Fast and friendly service.
Your website was incorrect in inventory. I also have one boot that is wrong. Waiting to hear a response to my email.
After ordering this cologne, I was notified over a week later, that y’all had “Oversold” this product and I would not receiving my order. I was given the option to pick another fragrance or get a refund. I opted for a refund due to this is the scent my husband wanted. I never heard back as to if my refund was going to be processed or not.
The dress was cute. Unfortunately, it sent with a whole in the shoulder.
Quality is great. Timely delivery. Helpful service and good price.
I ordered online but was in town and they let me go ahead and pick up my purchase. They went above and beyond to make it happen. I’ve made several purchases there and always stop in when I’m in Pigeon Forge. One of my favorite places to shop!!
Ordered a few things online. Several days later I notice an email stating they couldn’t locate the jewelry item I purchased and asked if I would still like the rest of my order- seeing as how someone took the time to ask me, I said forget it and just cancel the entire thing. I’ve worked retail and never would I ever contact a customer to cancel the rest of their order just because one items wasn’t able to be fulfilled. I thought that was odd. First online shopping experience and it’ll be my last.
I visited Stages West while on vacation in Gatlinburg! I was so impressed with the personal attention they gave to every customer! Later, I needed a certain pair of boots for Christmas and ordered on line from them. The website is user friendly, order arrived on time and in perfect condition!! Great experience!!
I've been to the store in Pigeon Forge and the customer care is great. I've ordered things through their website and they have always delivered.
It takes forever to get here and last time it canceled the order on me
Helpful staff on the phone. Although their knowledge of what was in stock and on particular items I was I quiri g about was a bit lacking.
Great experience with my first purchased
Did not have the product I ordered and refund still has not came through
Great selection of merchandise. I ordered boots for my 4 year old grandson. I received my order quickly and he loves them! Will definitely order again.
Stages west website had alot of boots to choice from. The online order process was easy to do. The boots were delivered in a few days.
Love this jacket that is a Christmas gift for my granddaughter. I hope it fits her and she loves it as much as I do! Great quality and great customer service.
The service was easy and efficient. We received the little infant cowboy boots quickly and they are so cute!
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