Stages West

i still have not received my item i purchased…

i still have not gotten my item and the order sits at waiting to fulfill. How can you send this to me with out making sure my order has been sent!! its been weeks and still no order

Love at first site

I saw this jacket in Pigeon Forge and I fell in love with it. I wanted to think it over and not buy something spur of the moment. So over the last couple of months I thought it over and went ahead and bought it. I absolutely love it.

Fast customer service and great quality…

Fast customer service and great quality product.

easy website to navigate

easy website to navigate, order the boots and the order was filled promptly and arrived at my home in perfect condition.

My order can fast and so nicely packed…

My order can fast and so nicely packed thank y’all for all your hard work .

The item I ordered was on your web page…

The item I ordered was on your web page and actually still is but I received an email that it wasn’t in the store anymore. I did receive a refund promptly but I feel you should make sure items are available for orders.

Friendly staff Soda was a great help

It was great experience n store the guy that helped Me was named Soda great guy very friendly and knowledgeable

Fast shipping!

Great deal

Easy to use website,fair pricing,fast shipping.

Very nice quality!!

5 star shopping always enjoy stopping…

5 star shopping always enjoy stopping by the store when visiting Pigeon Forge!!

Love your store

I love that y’all still carry the perfume I ordered and the fast shipping.

Bad Fit

The boots are beautiful and well made. I wish they fit! I cannot get my foot all the way into the boot.

website was garbage

website was garbage so ordered a stetson skyline silver belly that showed in stock but wasn’t and now my money is tied up in limbo while i wait for my refund the star tho if i could review them separately 5⭐️ they have been some of the most helpfully folk anyone could ask out of a company they need a damn raise

Great team

Awesome purchase had to return but they replacing I’m so happy

I called wanting a particular product

I called wanting a particular product. The representative on the phone walked to the boots, found them, and sent me a picture, reassuring me, that she had exactly what I was looking for. She was pleasant, and not put out by my request. When I received the boots, they were exactly what we had been on a nationwide search for. Thank you Stages West.

Had to make an exchange on the wrong…

Had to make an exchange on the wrong size hat. Stages West did it quickly and seamlessly. Thanks for my new favorite noggin cover.

Fast shipping

I watched a YouTube video on them, went and looked them up on the web, seeing something I wanted and bought. Was good experience, will be buying from them again.

Responsive

Merchandise never shipped

Ordered 2 items on 8-24-23 and they were never shipped. My credit card was charged. Called on 9-8-23 and spoke with Supervisor Pat that told me she would check with shipping and call me back next day. Today 9-12-23 I still have not received my order nor has one called me back. I am very upset.