Cell Phone AccessoryConsumer ElectronicsCamera AccessoriesDJI & GoPro AccessoriesHome & Outdoor Gadgets SUNSKY APINew ArrivalsDropshippingWholesaleShopify ERPOEM SourcingAbout UsShenzhen SUNSKY Technology Limited is a leading wholesaler of electronic products specializing in Mobile Phone accessories, Computer peripherals, Game accessories, and Home & Outdoor gadgets, Which headquarter is located in Futian, Shenzhen, China. Website with multi-language committed to providing a fast, easy and safe buying experience to businesss and consumers worldwide.
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Is SUNSKY legit?
SUNSKY (www.sunsky-online.com) has a 3.2 out of 5 rating on OK.one, based on 758 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 99% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-10-24.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company, consistently highlighting the reliable and trustworthy nature of the business. Customers frequently praise the exceptional product quality, noting that items match descriptions perfectly and arrive quickly in secure packaging. Consumers also appreciate the responsive communication, helpful assistance, and overall seamless purchasing process for various specialized items.
Some reviewers were not happy with occasional shipping delays, mentioning that international parcels occasionally take much longer than originally expected. A few people also noted minor product imperfections, such as weak components or damaged deliveries, alongside a perceived decline in support quality over time.
Auto-generated from all reviews of this business. For reference only.
The two phone cases for samsung A 71 ,samsung M13 5g were perfect except for redmi 13 c 5g it was different
Reply from SUNSKY2025-09-19
Dear Joseph
Thank you very much for choosing our products and for your positive feedback! We truly value your comments regarding the Redmi 13C 5G phone case. To better assist you, could you please kindly let us know via private message what specifically was different or unsatisfactory?
Your feedback is extremely important to us, and we hope to promptly look into this and provide a solution for you.
Best blessing,
SUNSKY team
The personal account manager (Dora) provided for follow-up and monitoring of the delivery was a very good idea, and she was also great, available, and very reactive.
I was not so sure the package would be delivered within months. I am happy with the service. Thanks
Dear Mr. Bengt-Olof,
We notice that your order has been successfully paid and is now being prepared.
Regarding the payment issue, our sales manager Neil will reach out to you shortly with the details.
We sincerely apologize for any inconvenience this may have caused and truly appreciate your valuable feedback.
Best blessing,
SUNSKY team
Very disappointed at your service and support.
I bought an Oppo LCD screen for $35 from Sunsky and it failed almost immediately it was installed upon charging my sceen. The OTG connector also did not work and damaged my type-c earpiece.
Aside this inferior product sold, delivery took forever (a month).
When I complained and after serveral back and forth, Sunsky only offered me $10 compensation on a $35 defective item.
I had to buy a genuine new LCD screen from my phone's OEM directly at $33, which has worked perfectly and had charge my phone serverally since the last 4days I bought it.
Thank you Sunsky for putting me into this.
Reply from SUNSKY2025-09-15
Hi Bilau，
Thank you for buying from SUNSKY.
LCD screens have been tested in good conditions before shipping. They come with an indicator card to show the operating procedures and teach how to use them correctly and professionally; otherwise, they are easy to break.
If they were damaged by man-made causes and occurred during installation, they are out of warranty.
We also ask you to provide a test video to us for verification, but we have never received a video of your product not working, which makes it impossible for our business colleagues to deal with your problem specifically.
Please provide us with a detailed video of the problem so that we can deal with it soon
Best blessing,
SUNSKY team
Bad quality product, not original, waste of time and money
I purchased a Motorola Edge 20 Fusion screen and a Xiaomi Mi A1 screen from Sunsky (Order No. 25072851182). Sunsky claimed that the Motorola screen was original. Based on this, I took it to a repair shop in Switzerland, where the repair process began and I was charged 60 CHF for the service—repair costs are quite high here.
However, the repair shop later discovered that the screen from Sunsky was not original and did not fit the phone properly, as it was slightly smaller. I recorded a video of this issue and shared it with Sunsky’s support representative, Brynn. After some follow-up, she offered a refund for the Motorola Edge 20 screen.
Unfortunately, I still ended up at a loss. Sunsky only refunded the cost of the screen itself, but not the shipping fees or the 60 CHF I paid to the repair shop—costs I incurred based on Sunsky’s claim that the screen was original. Due to this experience, I also requested to return the Xiaomi screen, as I cannot afford to risk paying another 60 CHF for a potentially faulty part.
Its illegal to sell item where you claim that screen is original, because of your claim i went to repair shop to repair so you are legally liable to bear this all cost. Its not faulty screen but small screen.
Based on this experience, I cannot recommend purchasing from Sunsky.
Reply from SUNSKY2025-09-15
Dear Gaurav
Thank you for your feedback. We have reviewed your order and processed a full refund for the defective screen, which covers the cost of the part itself.
However, the third-party repair service fee you incurred locally was not charged by our company, and therefore we cannot compensate for this expense. Thank you for your understanding.
Best blessing,
SUNSKY team
phone came in terrible condition shattered glass everywhere disappointing.
Update: Executive Manager was kind enough to reach out to me for the problem and has fully refunded for the broken phone. Excellent communication and services
Cart button doesn't allow to remove any item once added. Only delete all option is available and individual item delete button is missing.
Reply from SUNSKY2025-09-10
Hi Sagar,
Thank you for your feedback!
Actually, you can delete individual products from your cart — at the very front of each product line, there is a small “X” button. Simply click it, and the item will be removed.
We really appreciate you sharing your experience with us, as it helps us improve the shopping journey for all customers.
Best blessing,
SUNSKY team
Well products were great, also great prices however I was expecting some adhesive with the screen protector or atleast written in the product description that is not included.
I had ordered AirPods Pro’s replacement left and right front section from sun sky and when it arrived the left side had defects. The left side’s proximity sensor was not working. I had contacted sales manager via WhatsApp as well as contacted sales team via email to get the left side replaced. I even shared them the video of it not working.I haven’t received any response from them it’s almost been a week since I last contacted them and haven’t received any response. They seriously need to improve their communication and customer service.
Reply from SUNSKY2025-09-08
Dear Somaiya,
Thank you for reaching out to us and please accept our sincerest apologies for the inconvenience you've experienced with the earphone. We understand how frustrating this can be.
Based on your video, it looks like a pairing issue, which is a common and easily fixable situation.
To resolve this matter, our sales manager has contacted you directly to provide further details and offer a solution. Please feel free to reach out if you need additional assistance.
Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience. We remain committed to making your shopping experience.
Best blessing,
SUNSKY team
I placed an order, which I did not receive, I later found out that it was returned. Although I paid for home delivery, it was stored somewhere and I had to go look for it. But I found out too late, it had already been returned..
Reply from SUNSKY2025-09-08
Dear Albu,
Thank you for choosing our platform and placing an order. I have checked your order's logistics information and provided you with an explanation in the email. The local delivery person indicated they were unable to contact the recipient during delivery, so it was left at a collection point. As no one collected it, it has been returned. We have not yet received the returned package, but we will contact you to handle it once we do.
Best blessing,
SUNSKY team
The equipment bought is perfectly working.
The associated documentation should be improved a bit and provide more details.
I systematically receive 2 identical information status messages and I don't know why?
Disappointment at first, satisfied customer in the end
The product is totally NOT as described, but as SUNSKY's representative explained, it was totally due to the manufacturer's FALSE information.
I am very pleased with SUNSKY's representative, she was very polite, understanding and helpful, which I appreciated, and we finally came to an agreement.
An example that with mutual good will every issue can be solved.
I purchased a Blackview Tab11 from Sunsky because the listing clearly mentioned that it supports Widevine L1, which is essential for HD streaming on apps like Netflix and Prime Video.
However, after receiving the device, I discovered that it does not play HD content on Netflix, Prime Video, or other streaming platforms. This means the product is either outdated, misrepresented, or faulty.
I reached out for support, but the service was unhelpful and disappointing. I feel cheated as the main reason for purchasing this tablet was for HD streaming, and the company failed to deliver what was promised.
Do not trust the claims made by this seller. The product I received did not meet the advertised specifications, and the after-sales support is the worst I have experienced. Order number is 2203104535
Reply from SUNSKY2025-09-03
Hi P P，
Thank you for choosing Sunsky.
May I know your order number? We will arrange a sales manager to contact you promptly to work towards a resolution that meets your satisfaction.
We appreciate your patience and understanding as we work to rectify this situation. Your feedback is invaluable to us, and we are committed to making this right.
If you have any additional information or concerns, please feel free to reach out to us at [email protected]. We will answer your questions as soon as possible and are always ready to assist you.
Best blessing,
SUNSKY team
They need a Credit note and an invoice and the seller don't provide us.
Reply from SUNSKY2025-09-05
Dear Werner Ewaid Eduard Glosz,
The order: 2508074133 is for a remote area. After talked with you, you would cancel the order and we also have fully refunded you via your paypal,the transaction ID 9M5616563H173701K of paypal also sent to you,and we don't understand what you mean of the invoice and credit note.
Best blessing,
SUNSKY team
