Timeliness and quality
The product received on time with accurate detail, except that there are few products not on sale...
About SUNSKY
Data updated- Website
- www.sunsky-online.com
- Category
- Electronics & Technology
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 394 reviews
- Replies to negative
- 99% (240/242)
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About this business
Cell Phone AccessoryConsumer ElectronicsCamera AccessoriesDJI & GoPro AccessoriesHome & Outdoor Gadgets SUNSKY APINew ArrivalsDropshippingWholesaleShopify ERPOEM SourcingAbout UsShenzhen SUNSKY Technology Limited is a leading wholesaler of electronic products specializing in Mobile Phone accessories, Computer peripherals, Game accessories, and Home & Outdoor gadgets, Which headquarter is located in Futian, Shenzhen, China. Website with multi-language committed to providing a fast, easy and safe buying experience to businesss and consumers worldwide.
Written by the business, not verified by us.Is SUNSKY legit?
SUNSKY (www.sunsky-online.com) has a 3.2 out of 5 rating on OK.one, based on 758 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 99% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company, consistently highlighting the reliable and trustworthy nature of the business. Customers frequently praise the exceptional product quality, noting that items match descriptions perfectly and arrive quickly in secure packaging. Consumers also appreciate the responsive communication, helpful assistance, and overall seamless purchasing process for various specialized items. Some reviewers were not happy with occasional shipping delays, mentioning that international parcels occasionally take much longer than originally expected. A few people also noted minor product imperfections, such as weak components or damaged deliveries, alongside a perceived decline in support quality over time.
Auto-generated from all reviews of this business. For reference only.What people say
Realiable and can be trusted with…
Realiable and can be trusted with business
Good website to buy
I ordered something but received…
I ordered something but received something else, another item was cancelled stating the list price was incorrect but did not receive the refund so far. No one is responding to my messages, I want my money back.
Reply from SUNSKY2025-08-29
Dear Deepak Prasad, Thank you for choosing Sunsky. We just got your sunsky order 2508285730 payment today and the order is still preparing for you. And the order does not ship out for you yet. Why you told about received something else？ What is your real order number so we can check for you? We will talk to you for more details, please kindly check your email. Thank you for your valuable feedback. Best blessing, SUNSKY Team
First of their delivery was way too…
First of their delivery was way too late. When the product arrived it seemed like good value for money at first, but unfortunately the quality didn’t hold up. Within less than a month, the hinges have become so loose that it’s basically unusable. I’ve handled it with care the whole time, but it still didn’t last. Really disappointing. And I can't even review the product on their site with bad ratings. It only accept 5 star rated review of product. Edited: I am talking about order # 2507075140 here.
Reply from SUNSKY2025-08-29
Dear Khubaib, Thank you very much for taking the time to provide us with your feedback. We have carefully checked our system using your order number and found that order 25070851105 was not shipped, as it had been canceled by yourself. Therefore, we are unsure why you left this review about the product quality issue. To better assist you, could you please help us verify the order information? Best blessing, SUNSKY team
They have a large inventory and the…
They have a large inventory and the price are correct
easy to choose at good price
ordered smart band TLW05 but received a…
ordered smart band TLW05 but received a bulky M4; even M4 has only less than 3 days battery vs 20 days in description; no support for exchange the item or refund; I will go for brand EU/US items in the future
Reply from SUNSKY2025-08-27
Dear Traian, Thank you for choosing Sunsky and apologize for the inconvenience. Our sales manager has explained to you that the model TLW05 is out of stock, so we shipped the upgraded model M4 to you. We are sorry that this watch did not meet your expectations. We accept return and refund. But we don't have warehouse in France. We only accept return to our office in China. If you don't want to return to our address in China, let's discuss other solutions. For more details, please kindly check your email. We are looking forward to your reply. Thank you for your valuable feedback. We truly appreciate your understanding and look forward to maintaining your trust and satisfaction. Best blessing, SUNSKY Team
Great product
Great product. Just as described. The shipment left with a delay of few days (less than a week). Good communication with company
One item was supposedly out of stock
One item was supposedly out of stock, so they didn't send it and didn't refund the money, the other two were defective and of poor quality. I don't get any response, no one is solving my problem.
Reply from SUNSKY2025-08-26
Dear Linas Keturka, Thank you for choosing Sunsky and apologize for the inconvenience. Regarding the out-of-stock item in your order, we previously reached out to confirm whether you would like us to refund the amount to your Sunsky account balance. However, we have not yet received your reply. Sorry for the delay. We will process the refund via original way inmediately. We will arrange your sale manager to find product issue quickly then provide you with satisfied solutions If you have any questions, please feel free to contact our customer service team at [email protected]. We will be glad to assist you as soon as possible. Best blessing, SUNSKY team
Order Issues Due to Unclear Stock Availability
I recently ordered a laptop from SunSky.com, assuming it was in stock. My bank charged me around USD 13 for the transaction, but later I found out the item was not actually available. My money (excluding the bank charge) was only refunded after about a week. It wasn’t a terrible experience overall, but the unnecessary bank charge could have been avoided if the website had clearly shown stock availability. I hope SunSky.com improves this aspect of their service to provide a smoother customer experience. The order number is 2508126444
Reply from SUNSKY2025-08-25
Dear Muhammed, Thank you for your feedback. We sincerely apologize for the inconvenience caused by the inventory error and the subsequent bank charge you experienced. We can confirm that the full refund for your order has been processed. More importantly, we truly appreciate you bringing this issue to our attention. We are currently reviewing how we display stock availability to ensure it is more accurate and clear for our customers. Your comments are vital to helping us improve. We are committed to providing a better shopping experience. Best blessing, SUNSKY team
Delivery so late and glass safety bad
Reply from SUNSKY2025-08-25
Hi Bilal, Sorry for the unpleasant shopping experience. We have shipped the goods by Singapore Post on time, but the transportation are affected by multiple factors, we can’t control the transit time in shorter.We are very sorry to keep you waiting. We sincerely recommend that you choose DHL/UPS express for your next order, and your package will arrive more faster and safer. More questions, please contact our customer service email:[email protected]. We will answer you ASAP. Best blessing, SUNSKY team
It was a little hard to navigate the…
It was a little hard to navigate the website, but it all worked out.
Good quality of product
Nice and super
Nice phone cover
Nice phone cover. Good price
Very poor service
First of all , when I see for status shows Shipped but in actual not shipped. 2. Your team not responding my mail. 3. After contacting on WhatsApp one of your team said my zip address incorrect, i wanna know why I give incorrect zip code Also the all order is prepaid Please resolve that problem
Reply from SUNSKY2025-08-18
Dear Aarav, Thank you for choosing Sunsky and apologize for the inconvenience, the package was returned because the zip code provided in the order was incorrect. To address this matter, our sales manager has already contacted you to provide further explanation and arrange a suitable solution. Please feel free to let us know if you need any additional assistance. We sincerely apologize for any inconvenience this may cause and are working diligently to minimize the impact of these delays. We appreciate your patience. Best blessing, SUNSKY team
Great prices, product questionable. Customer service rep, great service.
The product was what I wanted, for a great price. However, the product I received was malfunctioning. After about 3.5 weeks, Customer Support and I finally got to a point where they were going to send me a replacement part (which I hope works). My customer service agent was very helpful, it's just difficult to have effective customer service between the U.S.A. and China, as the time zones are so different. I'm happy that they are replacing the part, it's just unfortunate that we had to go through this entire process to begin with. If the replacement part I receive is functional, I'd consider this at worst a 4 star experience.
Reply from SUNSKY2025-08-15
Hello Vincent R Labriola, Thank you for your kindly support! As we agreed, the product most was damaged during shipping. We reissued it to you and ship it to you again, and you were very satisfied. Regarding the time difference, this is an objective and unavoidable issue, and we hope you can understand. Sincerely thank you! Best blessing, SUNSKY team
My title review
Good service
I bought some good charger but now I…
I bought some good charger but now I bought some others and they don't fit the specs they where advertised at
Reply from SUNSKY2025-08-04
Dear Nicolas, Thanks for your orders on our website, and we're truly sorry that we couldn’t make you 100% satisfied. We’re glad that you were satisfied with the charger from your previous order. Regarding another brand of charger that didn’t meet the advertised specs, we sincerely apologize for the inconvenience caused. This may be due to a batch issue or differences between brands. Please feel free to share more details. We’ll be happy to investigate further or offer a suitable solution. Your satisfaction is very important to us. Best blessing, SUNSKY team