Cell Phone AccessoryConsumer ElectronicsCamera AccessoriesDJI & GoPro AccessoriesHome & Outdoor Gadgets SUNSKY APINew ArrivalsDropshippingWholesaleShopify ERPOEM SourcingAbout UsShenzhen SUNSKY Technology Limited is a leading wholesaler of electronic products specializing in Mobile Phone accessories, Computer peripherals, Game accessories, and Home & Outdoor gadgets, Which headquarter is located in Futian, Shenzhen, China. Website with multi-language committed to providing a fast, easy and safe buying experience to businesss and consumers worldwide.
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Is SUNSKY legit?
SUNSKY (www.sunsky-online.com) has a 3.2 out of 5 rating on OK.one, based on 758 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 99% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-10-24.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company, consistently highlighting the reliable and trustworthy nature of the business. Customers frequently praise the exceptional product quality, noting that items match descriptions perfectly and arrive quickly in secure packaging. Consumers also appreciate the responsive communication, helpful assistance, and overall seamless purchasing process for various specialized items.
Some reviewers were not happy with occasional shipping delays, mentioning that international parcels occasionally take much longer than originally expected. A few people also noted minor product imperfections, such as weak components or damaged deliveries, alongside a perceived decline in support quality over time.
Auto-generated from all reviews of this business. For reference only.
The prices are great.
Some items are not exactly what you may expect. I ordered a sim tray and the rubber seal that makes it waterproof was missing and they denied to provide one.
Overall you get good alternatives at a cheaper cost if you can wait for the overseas shipping.
Very easy to deal with. Fast dispatch, choice of couriers depending on speed of delivery. Very good customer service. I had a problem with the delivery (royal mails fault), and they were really quick and helpful.
Ordered a phone cover that got lost along the way and couldn't be tracked fully. Communication from Sunsky was excellent and they gave me a full refund.
Reply from SUNSKY2025-07-10
Dear Amanda,
Thank you for your kind message and for acknowledging the refund. We sincerely apologize for the inconvenience caused by the missing package—we understand how frustrating this must have been for you.
we strive to provide a seamless shopping experience, and regret that we fell short this time.
Thank you again for your trust and for giving us the opportunity to make things right. We value your business and hope to serve you better moving forward.
Best blessing,
SUNSKY Team
The Display doesn't present itself as a HID device to attached Windows PC, so can't use touchscreen with Windows, but other than that works well.
Reply from SUNSKY2025-07-09
Dear Paul DiMaggio,
We sincerely apologize for the inconvenience caused. Our sales manager has reached out to you through email. To assist us in resolving this matter promptly, we kindly request that you send a video to show us the problem. Once the problem is confirmed, we will provide you with a satisfactory solution.
Please check your email so we can work together to address any concerns with your order effectively.
Thank you for your valuable feedback. We truly appreciate your understanding and look forward to maintaining your trust and satisfaction.
Best blessing,
SUNSKY Team
must trust sunsky i have ordered but need to improve ui
Reply from SUNSKY2025-07-09
Dear Akilan
Thank you for choosing Sunsky and sharing your feedback! We highly value user experience, and your suggestion regarding UI improvement has been forwarded to our product team for future updates. If you encounter any specific issues (e.g., difficulty locating features or display glitches), feel free to contact our support—we're happy to assist.
Thanks again for your support. Enjoy your watch!
Best blessing,
SUNSKY team
I ordered 4 x iphone 16 covers & received a different version, of poor quality; one photo lense is partially obscured.
I do not recommend this site to buy phone covers.
Reply from SUNSKY2025-06-30
Dear Sarah,
We sincerely apologize for the incorrect and substandard covers you received. This is not the quality experience we aim to provide our customers.
To resolve this promptly, our sales team has already contacted you via WhatsApp. Please check your messages when convenient so we can address this matter quickly.
To help us assist you more efficiently, could you kindly share photos of the issue, particularly showing the obscured lens area? Your cooperation would be greatly appreciated.
Thank you for your patience and understanding as we work to resolve this for you. Please don't hesitate to reach out if you need any further assistance.
Best blessing,
SUNSKY team
Very long time between order and deliver, almost 1 month. No change in order status from 24/5 to 9/6.
But finally was delivered 18/6.
Reply from SUNSKY2025-06-25
Dear Yvona Rubasova,
We sincerely apologize for the delay in delivery and any inconvenience caused. We'd like to explain the reasons behind the extended shipping time:
Shipping to the Czech Republic currently has fewer available flights, which may cause delays. Additionally, your order included a battery, which is classified as a sensitive item. Such packages often undergo extended customs inspections, leading to additional processing time. Regarding the period from May 24 to June 9 when you didn't see status updates, this was when your package was undergoing customs clearance. Unfortunately, we cannot predict the exact processing time as it varies depending on local regulations.
We truly value your patience and understanding. If there's anything we can do to assist you further, please don't hesitate to let us know.
Thank you again for your support. We look forward to serving you better in the future.
Best blessing,
SUNSKY team
This is a second item I've ordered from sunsky in the past 5 years. The process product and pricing was fair and well handled. What I didn't like is there was no reference to the extra duties or tariff pricing until after my product arrived stateside where I received an email from DHL, the carrier I used requiring a payment of $90 or they would return the package. I always order through AliExpress or Alibaba their prices and pages say clearly whether duties are included in the price or if there is a separate amount and it actually shows the amount that will be charged on top of the selling price. In that case at least I can make a decision eyes wide open here I was disappointed to find out I had already spent close to $300 and having to pay nearly $100 more to complete the process was not a pleasant experience. I've been very happy with the product that is separate and apart from the tariff issue in lack of notification about that.
It would have been five stars otherwise.
The first thing I liked is that my item was very safely packed and intact
The first thing I liked is that my item arrived in just 2 weeks(shorter that what i imagined) the only comment is that the delivery company in my city did not call me after the item arrived in their warehouse(it spent more weeks there yet my number was written on the package) but the rest was great, the package was not damaged and very safely packed!
Web site very slowly work but new product very good and one more problem I bay one product but not taking product improvement thish web site to more popular
When i send WhatsApp Messenger there will no reply from your manager
Reply from SUNSKY2025-06-18
Dear Javed,
This is Anne from SUNSKY—nice to meet you!
I sincerely apologize for the delayed response. I was experiencing some technical issues with WhatsApp, but it hadn't been resolved when you messaged.
Regarding your order, we will ship the correct wristband (red and black) to you as soon as possible. Thank you for your patience and understanding!
If you have any further questions, please don’t hesitate to reach out. I’m happy to assist.
Looking forward to serving you!
Best blessing,
SUNSKY Team
My order arrived crumpled, squashed and damaged, some 16 days after the order was placed, so not too bad. I have emailed, with pictures, asking to return for a refund and not had any reply to date but it is weekend. This is my 1st purchase and not currently looking to shop again. I will update this review as and when.
Reply from SUNSKY2025-06-16
Dear Craig,
Thank you for bringing this issue to our attention. We sincerely apologize for the inconvenience you've experienced with your order and appreciate you taking the time to inform us.
Please be assured that we are happy to provide you with either a full refund or a replacement product, regardless of the item's current condition. If the damage occurred during shipping, we will file a claim with the carrier and take steps to improve our packaging methods to prevent similar issues in the future.
After reviewing our records, we were unable to locate your original email. To ensure this matter is resolved promptly, our customer service team will reach out to you directly to assist with processing your request.
We truly value your patience and understanding as we work to make this right for you. Should you have any additional questions or concerns, please don't hesitate to contact us.
Best blessing,
SUNSKY team