Ladders, Inc. is a United States-based company providing career news, advice, and tools and an online job search service. Their search service only lists vetted job offers with annual salaries of $100,000 or more.
Written by the business, not verified by us.Ladders (www.theladders.com) has a 3.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Public & Local Services and its reputation is mixed. Opinions are polarized: 61% rate it 4 stars or higher while 36% give 1 star; The business has replied to 28% of negative reviews; 12 of them were added in the last 12 months. Last updated 2026-09-04.
Barbara dela Paz was extremely patient and knowledgeable and helped me fix a problem with my Apply4Me feature of my TheLadders account. Eve though my computer skills were slow she took the time to walk me through the issue and solve it. As I used to say in the Navy - Bravo Zulu! (that means...well done!)
Barbara was amazing and helped me immediately. It was simple and she was very helpful!
Barbara was really helpful. She was very thorough, thoughtful, and very precise. I truly appreciate her help!! Above and beyond!
Barbara was very helpful and responded quickly!
Executives beware. They don't do anything other than complete a form for you. I paid for the top end package assuming they'd manage the cover letter and the resume to meet the demand of the role. NO NO NO NO, they said I needed to upload a new resume and cover letter. They just do field mapping. A complete over promise and under deliver!!!
Paid for 1 month and I got more hits off Roberthalf and Indeed. got 0 calls from ladders jobs.
I Strongly recommend "The Ladders" Platform, their "Apply4me" feature is unique and expedites the process to apply for multiple positions. Their customer support is outstanding and made me feel supported and confident in my journey to land my next job
Very helpful fast and friendly..be nice finding right job was that easy.tk u again
Used their service and it simply works Saved me a lot of time and generated several leads And when I contacted customer service, their response was professional and top notch Will recommend them anyday
Barbara, the customer service rep reached out to me because she could tell I was considering subscribing to ladders. She offered me a discount for three months and that sealed the deal for me. She also followed up to make sure I felt comfortable with the platform.
I purchased a resume rewrite via AI and because of system algorithm issues with formatting, It did not come out correct whatsoever and was placing text from job duties as job titles. I wasted two hours of time reaching out to them thinking they would obviously want to help to fix this and they declined to help. I asked for them to escalate this and I just received notification back today that they would not help but that I could edit this because it is in Word format. Strongly do not recommend
Barbara dela Paz was great! A quick, pleasant and efficient response. Issue resolved.
It’s a scam. Positive reviews are fake. They scrape data from other job boards, lie about salaries and have no real route into the roles
For anyone who is unaware Apply4Me applications are submitted using an email address created by Ladders which claims any responses from potential employers will be forwarded to the subscriber. There is no way for the subscriber to check this email box directly. I recently became aware that Ladders maintains an internal 'suppression list' which subscribers are added to if they unsubscribe from Ladders marketing emails and for other reasons which customer service would not disclose to me. Subscribers are not, at any point, informed that they have been added to or are on this list. If you are on the suppression list, Ladders will continue to charge you for a subscription and submit applications for you but will NOT forward responses to you or, in any way, inform you that your application has received a response leaving the subscriber in the dark and the employer believing that you have ignored their attempts to contact you/schedule an interview/etc. I was able to confirm that multiple companies rejected my applications on account of my failure to respond to interview requests Ladders never forwarded to me. After many, lengthy conversations with Ladders (including some with members of senior management) it is clear that they are aware of the problems this is causing but do not plan to notify their customers of the existence of the suppression list or provide customers with a way to check if they are on it or remove themselves from it other than contacting customer service. Additionally, even if someone does get customer service to remove them from the list they can be readded, again without notice or explanation. In light of this I would strongly caution against using Ladders, and especially the Apply4Me feature as it may be actively making it more difficult for you to find a job and they seem uninterested in fixing this critical issue.
Absolutely worst job website out there. You can't even choose what job you would like to search for.
Barbara listened and provided exceptional customer service
Barbara was amazing. Not only did she help me with a request but sent me an email when our chat was interrupted. 10/10!
Barbara dela Paz was amazing! She was so helpful, supportive and professional. She provided optimal service and I’m incredibly grateful for Ladders! I’ll be spreading the word about your excellent company!
Barbara dela Paz was incredible. She did a great job, and I rarely have positive customer service experiences. She was helpful, wanted to make my life easier and walked me through everything I needed to know!
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