They were on top of it almost right of…
They were on top of it almost right of the bat. I'd use him again. Thank you
Reply from RV Fridge Guys2025-10-01
Glad to hear it, Bill!
About RV Fridge Guys
Data updated- Website
- www.thenorcoldguy.com
- Category
- Vehicles & Transportation
- Location
- United States · Green Cove Springs
- Status
- Unclaimed
- Last 12 months
- 75 reviews
- Replies to negative
- 62% (26/42)
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Is RV Fridge Guys legit?
RV Fridge Guys (www.thenorcoldguy.com) has a 3.3 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. Opinions are polarized: 54% rate it 4 stars or higher while 35% give 1 star; The business has replied to 62% of negative reviews; 75 of them were added in the last 12 months. Last updated 2026-08-12.
What people say
Check inventory vs what's listed.
I've ordered a part that was listed as available, got a refund without any explanation. When I've called, they've informed me that the part was discontinued for years... they didn't even know why it was listed.
Reply from RV Fridge Guys2025-10-01
Christian, it looks like we sent an Email with an explanation of why we had to refund, maybe it got filtered by spam? Regardless, really sorry we could fulfill the order for you.
Brian who helped was very courteous and…
Brian who helped was very courteous and knowledgeable of the part I was looking for.
Reply from RV Fridge Guys2025-10-01
Glad he was able to help you out!
Your company produced the product I…
Your company produced the product I needed for my refrigerator when no one else had it so thanks once again
Reply from RV Fridge Guys2025-10-01
So glad we could get you back on the road!
Poor communication, unreachable and non-responsive.
Tried ordering a part that was listed as in stock, but then received an email that it would be on backorder and typically take 2 to 3 weeks. Over a month later and I have not received an update. The company does not answer their phone and all voicemail is full. I'm just trying to get my money refunded at this point or I'll report to the credit card company.
Refrigerator Replacement Part
Easy to find the part I needed on your website. Quick and easy service to place order and timely delivery.
Reply from RV Fridge Guys2025-10-01
So glad to hear you had a good experience!
Quiqkly received the unit however the…
Quiqkly received the unit however the packaging could be improved since the box received was in rough shape. Unit seems undamaged… Thanks
Reply from RV Fridge Guys2025-10-01
Thank you for the review, we'll look into improving the packaging.
Good service
Fast and excellent service
Reply from RV Fridge Guys2025-10-01
Thank you!
Very courteous and helpful
I placed an order around 10 weeks ago…
I placed an order around 10 weeks ago and still don't have it. Would not recommend this company because I think its just a scam unfortunately..........
Still Waiting
While your staff have been somewhat helpful, we still do not have the product we ordered and we have received no updates or additional contacts other than these request to rate our experience and the product.
Reply from RV Fridge Guys2025-10-01
This was delivered a while back, Connie. This was a special order and it looks like it was delivered in the estimated time frame. If you need help, let us know!
I still don’t have the product
I still don’t have the product. I should have been told that it was back ordered when I placed the order.
Reply from RV Fridge Guys2025-10-01
This was requested to be cancelled twice, Mark. I am not sure of the details but if you need assistance, please reach out to customer service.
Tried several times vis email and phone…
Tried several times vis email and phone calls to get info to return an item and got zero response
Reply from RV Fridge Guys2025-10-01
I am not seeing a return request, Fred, but if you need to get something back to us, please fill out the form at the link below: https://rvfridgeguys.com/return-request/
Quickly got what I wanted in one piece.
They were very professional
They were very professional, and Armon took very good care of my appliances, he was maticulous and took the time to make it perfect. Michael the owner was professional on the phone in setting up my apointment and lisened to my needs. I would definatly refer them to others.
Reply from RV Fridge Guys2025-10-01
So glad to hear it!
Wrong part sent.
Reply from RV Fridge Guys2025-10-01
Please fill out the return request! https://rvfridgeguys.com/return-request/
Pleasant.
Pleasant.. attentive.. caring
Had what no one else can get
Had an elusive part that is back ordered through any other avenue. Saved the day for my repair business!
Haven't received my order and cannot…
Haven't received my order and cannot find any tracking information.
Lack of communication
Lack of communication. No access to email. At this time I am very disappointed in the seller. I have tried to contact your company and keep getting messages saying can’t be found.