Toluna (www.toluna.com) has a 4.1 out of 5 rating on OK.one, based on 278 user reviews collected here. It is listed under Media & Publishing and its reputation is good. 78% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 73% of negative reviews. Last updated 2026-08-10.
Hello,
Thank you for sharing your thoughts with us and the community, we are thrilled to hear about your positive experience on Toluna!
We remain at your disposal at https://www.toluna.com/contact-us for any questions you might have, so please don't hesitate to reach out. We'd love to keep your experience at a 5 star level!
Best,
Toluna Team
B
Brian Dove · 49 reviews · Verified · Experienced 2026-08-06 ·
★★★★★
Good questions and not too long
Good questions and not too long, only drawback is it is set up for the USA, some of the questions have no relevance to the UK
Reply from Toluna2026-08-07
Hello,
Thank you for sharing your thoughts with us and the community, we are thrilled to hear about your positive experience on Toluna!
We remain at your disposal at https://www.toluna.com/contact-us for any questions you might have, so please don't hesitate to reach out. We'd love to keep your experience at a 5 star level!
Best,
Toluna Team
Finally I got my rewards all at once.Thank you so much Toluna. kudos to your team.
Reply from Toluna2026-08-07
Hello,
Thank you for sharing your thoughts with us and the community, we are thrilled to hear about your positive experience on Toluna!
We remain at your disposal at https://www.toluna.com/contact-us for any questions you might have, so please don't hesitate to reach out. We'd love to keep your experience at a 5 star level!
Best,
Toluna Team
Hello,
Thank you for taking the time to review our platform!
Please feel free to reach out at https://www.toluna.com/contact-us if you have any questions or concerns. We would be delighted to offer you a 5-star experience on Toluna!
Looking forward to hearing from you,
Toluna Team
I'm so disappointed it's the second time now requesting a reward and not getting it ....the first one it was a year ago..now I tried again it's been a whole month I have not received my e-voucher
Reply from Toluna2026-08-07
I am sorry for the problems you have encountered, and I would like to have more information on this so that I can identify your account and help you.
If you would like to discuss your specific experience further, I would be very happy to analyse your profile in more depth. I kindly invite you to send a new ticket to https://www.toluna.com/contact-us with the subject line 'Trustpilot review - Follow up' so that I can personally assist you. Kindly note that in case you feel that the initial automated response doesn't address your inquiry for the Type/Subtype of Issue selected, please note that simply responding to that email will ensure a support representative will look into your request as soon as possible.
Cordially,
Jordan
S
Sophie Brown · 1 review · Verified · Experienced 2026-08-06 ·
★★★★★
Reliable Survey Platform with Great Reward Options
I've had a good experience using Toluna Influencers. The surveys are straightforward, the website is easy to navigate, and there are plenty of opportunities to earn points. I also like that I can redeem my points for a variety of rewards, and my redemptions have always been processed successfully.
Not every survey is a perfect match, and occasionally I get screened out, but that's normal for survey platforms. Overall, it's a reliable way to earn a little extra in my spare time, and I'd recommend it to anyone looking for a legitimate rewards and survey site.
Reply from Toluna2026-08-07
Hello,
Thank you for sharing your thoughts with us and the community, we are thrilled to hear about your positive experience on Toluna!
We remain at your disposal at https://www.toluna.com/contact-us for any questions you might have, so please don't hesitate to reach out. We'd love to keep your experience at a 5 star level!
Best,
Toluna Team
D
Des · 14 reviews · Verified · Experienced 2026-08-06 ·
★★★★★
I don’t know much about Toluna surveys…
I don’t know much about Toluna surveys as yet so can’t answer correctly until I see more in the future. It may be worthwhile but will have to wait to be sure.
Reply from Toluna2026-08-07
Hello,
Thank you for taking the time to review our platform!
Please feel free to reach out at https://www.toluna.com/contact-us if you have any questions or concerns. We would be delighted to offer you a 5-star experience on Toluna!
Looking forward to hearing from you,
Toluna Team
A great way to pass time, and earn rewards. Often I find an appropriate survey which is not too long.
Reply from Toluna2026-08-07
Hello,
Thank you for sharing your thoughts with us and the community, we are thrilled to hear about your positive experience on Toluna!
We remain at your disposal at https://www.toluna.com/contact-us for any questions you might have, so please don't hesitate to reach out. We'd love to keep your experience at a 5 star level!
Best,
Toluna Team
Hello,
Thank you for taking the time to review our platform!
Please feel free to reach out at https://www.toluna.com/contact-us if you have any questions or concerns. We would be delighted to offer you a 5-star experience on Toluna!
Looking forward to hearing from you,
Toluna Team
Hello,
Thank you for taking the time to share your feedback.
We understand that some survey questions may feel personal. Please note that each survey is created based on the specific needs of the research study, and participation is always voluntary.
We appreciate your feedback and hope to earn your 5-star review in the future.
Best regards,
The Toluna Team
I can’t believe that we have a app like this. This is amazing and help people .. i hope lets work together. Thankyou and have a good day!
Reply from Toluna2026-08-07
Hello,
Thank you for sharing your thoughts with us and the community, we are thrilled to hear about your positive experience on Toluna!
We remain at your disposal at https://www.toluna.com/contact-us for any questions you might have, so please don't hesitate to reach out. We'd love to keep your experience at a 5 star level!
Best,
Toluna Team
the survey was very user friendly and offered a large amount of points.
Reply from Toluna2026-08-07
Hello,
Thank you for sharing your thoughts with us and the community, we are thrilled to hear about your positive experience on Toluna!
We remain at your disposal at https://www.toluna.com/contact-us for any questions you might have, so please don't hesitate to reach out. We'd love to keep your experience at a 5 star level!
Best,
Toluna Team
Hello,
Thank you for taking the time to review our platform!
Please feel free to reach out at https://www.toluna.com/contact-us if you have any questions or concerns. We would be delighted to offer you a 5-star experience on Toluna!
Looking forward to hearing from you,
Toluna Team
Because most of the time I finished answering the survey then all of a sudden it will not continue because there is an error .. or sorry it’s not you..
Reply from Toluna2026-08-07
Hello,
Thank you for taking the time to share your feedback.
We're sorry to hear about your experience. We'd appreciate the opportunity to investigate this further. Please contact us via our support form with the subject "Trustpilot Review - follow up" and include some additional details about the issue you experienced.
We hope to provide you with a better experience in the future.
Best regards,
The Toluna Team
Hello,
Thank you for taking the time to review our platform!
Please feel free to reach out at https://www.toluna.com/contact-us if you have any questions or concerns. We would be delighted to offer you a 5-star experience on Toluna!
Looking forward to hearing from you,
Toluna Team
Hello,
Thank you for sharing your thoughts with us and the community, we are thrilled to hear about your positive experience on Toluna!
We remain at your disposal at https://www.toluna.com/contact-us for any questions you might have, so please don't hesitate to reach out. We'd love to keep your experience at a 5 star level!
Best,
Toluna Team
Hello,
Thank you for taking the time to review our platform!
Please feel free to reach out at https://www.toluna.com/contact-us if you have any questions or concerns. We would be delighted to offer you a 5-star experience on Toluna!
Looking forward to hearing from you,
Toluna Team
Hello,
Thank you for sharing your thoughts with us and the community, we are thrilled to hear about your positive experience on Toluna!
We remain at your disposal at https://www.toluna.com/contact-us for any questions you might have, so please don't hesitate to reach out. We'd love to keep your experience at a 5 star level!
Best,
Toluna Team
I really enjoyed doing all of the surveys and some of them actually educated me on things that I actually did not know which was very helpful
Reply from Toluna2026-08-07
Hello,
Thank you for sharing your thoughts with us and the community, we are thrilled to hear about your positive experience on Toluna!
We remain at your disposal at https://www.toluna.com/contact-us for any questions you might have, so please don't hesitate to reach out. We'd love to keep your experience at a 5 star level!
Best,
Toluna Team
Questions were easy to understand and easy to read
Reply from Toluna2026-08-07
Hello,
Thank you for your amazing review.
We are delighted to hear such positive words from a loyal Toluna influencer like yourself!
We'd love to take your Toluna experience to the next level. We look forward to seeing you on Toluna for many years to come!
Best wishes,
Toluna Team