Toluna (www.toluna.com) has a 4.1 out of 5 rating on OK.one, based on 278 user reviews collected here. It is listed under Media & Publishing and its reputation is good. 78% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 73% of negative reviews. Last updated 2026-08-10.
Merci d'avoir pris le temps de nous envoyer votre évaluation, vos commentaires sont très appréciés ! Nous sommes ravis d'apprendre que vous appréciez l'expérience Toluna !
Continuez à influencer votre monde !
Toluna Team
Hello,
Thank you so much for sharing your review! We really appreciate your loyal membership and your feedback.
You can find us at https://www.toluna.com/contact-us anytime you have a question!
Kind regards,
Toluna Team
Hello,
Thank you for taking the time to share your wonderful review.
We truly appreciate your positive feedback and are delighted to hear that you are enjoying your experience as a valued member of the Toluna community.
We look forward to continuing to provide you with rewarding opportunities and hope to see you on Toluna for many years to come.
Best wishes,
Toluna Team
It was great I git points for completion of survey
Reply from Toluna2026-08-06
Hello,
Thank you so much for sharing your review! We really appreciate your loyal membership and your feedback.
You can find us at https://www.toluna.com/contact-us anytime you have a question!
Kind regards,
Toluna Team
Hello,
Thank you so much for sharing your review! We really appreciate your loyal membership and your feedback.
You can find us at https://www.toluna.com/contact-us anytime you have a question!
Kind regards,
Toluna Team
Hello,
Thank you for taking the time to review our platform!
Please feel free to reach out at https://www.toluna.com/contact-us if you have any questions or concerns. We would be delighted to offer you a 5-star experience on Toluna!
Looking forward to hearing from you,
Toluna Team
Hello,
Thank you so much for sharing your review! We really appreciate your loyal membership and your feedback.
You can find us at https://www.toluna.com/contact-us anytime you have a question!
Kind regards,
Toluna Team
Hello,
Thank you so much for sharing your review! We really appreciate your loyal membership and your feedback.
You can find us at https://www.toluna.com/contact-us anytime you have a question!
Kind regards,
Toluna Team
Hello,
Thank you so much for sharing your review! We really appreciate your loyal membership and your feedback.
You can find us at https://www.toluna.com/contact-us anytime you have a question!
Kind regards,
Toluna Team
Hello,
Thank you so much for sharing your review! We really appreciate your loyal membership and your feedback.
You can find us at https://www.toluna.com/contact-us anytime you have a question!
Kind regards,
Toluna Team
Reward not received since 28 days Customer service are rude when asked about delay
I redeemed my points on 9 th July i have registered 2 complaints -2374538,2371997 .it has been 27 days still haven't got my e gift card when I asked to your customer service Ms Maria Webner replies we don't know when you will receive reward and say we cannot any prioritize individual. My reward has been delayed instead of giving my reward this how your customer service replies .are they trainned or you they think they are doing favour.see I am fed up of Toluna just give my reward so that I close the account i haven't participated in any of your survey since 17 th July .I want to ask is Toluna a fraud company and ate you customer service executive trainned .Just give my reward don't participate in Toluna survey worst survey sites
Today it has been four weeks where is my reward since 2 your customer service don't respond also is Toluna think it's doing a favour or it a fraud company give my reward it has been 4 weeks
Hello,
Thank you for taking the time to share your wonderful review.
We truly appreciate your positive feedback and are delighted to hear that you are enjoying your experience as a valued member of the Toluna community.
We look forward to continuing to provide you with rewarding opportunities and hope to see you on Toluna for many years to come.
Best wishes,
Toluna Team
Hello,
Thank you for taking the time to share your wonderful review.
We truly appreciate your positive feedback and are delighted to hear that you are enjoying your experience as a valued member of the Toluna community.
We look forward to continuing to provide you with rewarding opportunities and hope to see you on Toluna for many years to come.
Best wishes,
Toluna Team
Hello,
Thank you for taking the time to share your wonderful review.
We truly appreciate your positive feedback and are delighted to hear that you are enjoying your experience as a valued member of the Toluna community.
We look forward to continuing to provide you with rewarding opportunities and hope to see you on Toluna for many years to come.
Best wishes,
Toluna Team
The experience has been awesome and the the style of questioning is friendly
Reply from Toluna2026-08-06
Hello,
Thank you for taking the time to share your wonderful review.
We truly appreciate your positive feedback and are delighted to hear that you are enjoying your experience as a valued member of the Toluna community.
We look forward to continuing to provide you with rewarding opportunities and hope to see you on Toluna for many years to come.
Best wishes,
Toluna Team
Hello,
Thank you for taking the time to share your wonderful review.
We truly appreciate your positive feedback and are delighted to hear that you are enjoying your experience as a valued member of the Toluna community.
We look forward to continuing to provide you with rewarding opportunities and hope to see you on Toluna for many years to come.
Best wishes,
Toluna Team
I feel very good experience
But still I couldn't get my gift card it's processing....
Reply from Toluna2026-08-06
Hello,
Thank you for taking the time to share your wonderful review.
We truly appreciate your positive feedback and are delighted to hear that you are enjoying your experience as a valued member of the Toluna community.
We look forward to continuing to provide you with rewarding opportunities and hope to see you on Toluna for many years to come.
Best wishes,
Toluna Team
Been with Toluna probably 20 or 25 years since it used to be called Greenfield. Always lots of suveys I enjoy.
Reply from Toluna2026-08-06
Hello,
Thank you for taking the time to share your wonderful review.
We truly appreciate your positive feedback and are delighted to hear that you are enjoying your experience as a valued member of the Toluna community.
We look forward to continuing to provide you with rewarding opportunities and hope to see you on Toluna for many years to come.
Best wishes,
Toluna Team
Not good experience.....always not fit for survey..
Reply from Toluna2026-08-06
Hello,
Thank you for sharing your feedback with us and the community. We regret to hear that your experience has been less than satisfactory, and we'd sincerely appreciate the opportunity to change it for the better.
Our surveys are highly dependent on very specific target groups - unfortunately, this means that you cannot qualify for every project that you take part in. We recommend always making sure that your personal information and your profile surveys are up to date and accurate, as this not only ensures that you are matched with the best possible surveys for you, but also increases your chances of qualification.
Furthermore, we understand that you are spending a significant amount of time and effort in our surveys, and we aim to reward our panelists for that! If the system determines that you are eligible to receive them, compensation points will be credited to your account if you are screened out from a questionnaire or if the required number of respondents has already been reached.
Please don't hesitate to contact us at https://www.toluna.com/contact-us if you have any other questions, concerns, or additional feedback—we'd love to raise your experience to the 5-star level that you deserve!
Sincerely,
Toluna Team
Hello,
Thank you for taking the time to share your wonderful review.
We truly appreciate your positive feedback and are delighted to hear that you are enjoying your experience as a valued member of the Toluna community.
We look forward to continuing to provide you with rewarding opportunities and hope to see you on Toluna for many years to come.
Best wishes,
Toluna Team