TORC24 (www.torc24.co.uk) has a 4.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 50% of negative reviews; 48 of them were added in the last 12 months. Last updated 2026-08-10.
I wanted to take a moment to thank Emma and Micheal, for their support and guidance throughout the mortgage process. Their professionalism, patience, and clear explanations have made what could have been a stressful experience feel smooth and manageable.
I truly appreciate the time they took to answer all our questions and ensure we understood each step. Their attention to detail has been invaluable, and I am very grateful we had the chance to have Torc24 on our side.
We had a fantastic experience working with Alex Murison and Emma Vince – Torc24. They were knowledgeable, responsive, and made the entire mortgage process smooth and stress-free. Every step was clearly explained, and they worked hard to find us a great deal that suited our needs. Communication was prompt and professional throughout, and we always felt supported.
We wouldn’t hesitate to recommend them to anyone looking for expert mortgage advice and outstanding service.
Blessing and Alice
I had an outstanding experience with Torch24! Alex Maurison and Emma Vince were absolutely brilliant professional, knowledgeable, and incredibly supportive throughout the entire process. They guided me seamlessly through my mortgage application, answering all my questions and making what could have been a stressful experience feel effortless. Torch24 truly stands out as a top-notch broker, and I wouldn’t hesitate to recommend them to anyone looking for expert mortgage advice and exceptional service.
I have already written a review after my first mortgage offer, however after my first home purchase fell through and I returned a second time for my mortgage application, a second glowing review is fully warranted! Aaron Rattray, who has been my mortgage adviser on both occasions, was nothing short of exceptional! When I explained what had happened, he was very quick to assist me with solutions on what can be done in terms of my application, and went out of his way to escalate my case to secure my mortgage offer. As always, he was professional, knowledgable and very responsive, and is truly an asset to the business! Many thanks Aaron and all other staff I have engaged with at Torc24 for your service!
Torc24 have been a very consistent and reliable throughout the process, providing clear communication and high-quality service.
Special thanks to Stuart and Emma for their special support and professionalism- made the whole journey smooth and stress-free.
Really appreciate the great service .
E
Eddie Aganya · 1 review · Experienced 2025-08-15 ·
★★★★★
Outstanding service- highly recommended
I couldn’t be more impressed with the level of professionalism, efficiency, and care I received throughout the application process. From the moment I reached out to the team.
The team was responsive, courteous, and went above and beyond to ensure everything was handled smoothly.
It’s rare to find a mortgage broker that truly listens, follows through on promises, and delivers top-notch results-but that’s exactly what I experienced.
My special thanks to Jack, Emma, Jag, Stuart, too many names to mention. If you are looking for top mortgage service provider, look no further TORC24 got your back.
Words are not enough to describe the wonderful service I received from the team. Thank you all.
Torc24 have been a very consistent and reliable throughout the process, providing clear communication and high-quality service.
Special thanks to Stuart and Emma for their special support and professionalism- made the whole journey smooth and stress-free.
Really appreciate the great service .
Thanks.
D
Dr Dean · 1 review · Experienced 2025-07-11 ·
★★★★★
Very Friendly and Progressional
Very Friendly and Progressional, really had that human element of empathy and compassion through out the whole mortgage application process
Our Broker Emma was beyond exceptional. Really made the whole elaborate process smooth and easy to follow
10/10 would recommend
Bruno, Aaron and Emma have an been really helpful in getting us to sort out a mortgage for a 1Bed in London. I had a ton of questions and they patiently answered me. The process was quite smooth and without issues. They found a good deal with a lender that was right for us and helped with planning for the future also.
We dealt with Aaron and Emma, superb service and an absolutely outstanding level of customer service which made a very stressful time actually enjoyable!
A
Alex · 3 reviews · Experienced 2025-07-18 ·
★★★★★
Great experience
Lindsay was fantastic throughout the process. As a first time buyer, she took the extra time to explain all of the different products available and what was suited to my needs. She answered all of my questions quickly, and even got a lower rate with a rate check. I would highly recommend TORC24.
S
Scott · 1 review · Experienced 2025-07-22 ·
★★★★★
Scott
Emma Vince was incredible, communicated with me at every point and helped me obtain a mortgage offer in less than five working days! She made the process very easy and stress free!
m
mrsR · 2 reviews · Experienced 2025-07-18 ·
★★★★★
Smooth, Speedy, and a Superb Deal!
We had an excellent experience using Torc24 as my mortgage broker. From start to finish, the process was smooth, efficient, and stress-free. A special shout-out to Aaron, who was absolutely brilliant throughout. He was incredibly knowledgeable, approachable, and really took the time to understand our needs.
Aaron worked quickly and efficiently to secure a great mortgage deal for my husband and I far better than what we was expecting. Communication was clear and timely at every stage, and we always felt in safe hands.
If you’re looking for a mortgage broker who gets results without the hassle, I’d highly recommend Torc24. We couldn’t be happier with the service we received!
Excellent, efficient service from start to finish
Emma was fantastic throughout the mortgage process. Everything moved quickly and smoothly thanks to her efficient handling and clear communication. She kept me informed at every stage, responded promptly to any questions I had, and always struck the right balance between professionalism and friendliness. It made a potentially stressful process feel straightforward and manageable. Highly recommended.
I
Iqbal Ahmed · 5 reviews · Experienced 2025-06-06 ·
★★★★★
Emma was so helpful
Emma was so helpful. She kept me updated throughout the process and was always one step ahead of me. I can highly recommend her to anyone looking for a mortgage.
R
ReRe · 3 reviews · Experienced 2025-04-22 ·
★★★★★
Highly Recommended Mortgage Support from Stuart and Emma
I would like to extend my sincere thanks to Stuart Allen and Emma Vince for making my mortgage journey such a smooth and stress-free experience. From start to finish, their professionalism, expertise, and clear communication made all the difference.
Stuart was incredibly knowledgeable and patient, taking the time to explain every step of the process and ensuring I felt confident in my decisions. His guidance was invaluable, and I truly appreciated how approachable and responsive he was throughout.
Emma Vince was equally fantastic—efficient, and gave updates frequently. It was clear she genuinely cared about making everything run smoothly.
Thanks to both of them, what could have been a stressful process felt straightforward and manageable. I couldn’t have asked for better support, and I’m so grateful for their help in securing my home and making my dream come true!
I would highly recommend Stuart Allen and Emma Vince to anyone looking for expert mortgage advice and a seamless experience.
A
A.C. · 4 reviews · Experienced 2025-04-11 ·
★★★★★
They are great
They are great - it's been a very smooth process. they come back very quickly too
e
emmanew · 5 reviews · Experienced 2025-04-11 ·
★★★★★
Emma Vince is a Legend
Honestly could not be happier with Emma from Torc24. She worked tirelessly with an absolute nightmare of a case. She responds almost immediately, it’s always accurate, super polite.
Torc24 were transparent, informative and good value for money. Michael was also very helpful and friendly.
All in all we couldn’t be happier to have gone with Torc24!
P
Phuong · 1 review · Experienced 2025-04-04 ·
★★★★★
TORC24 has been amazing with my…
TORC24 has been amazing with my mortgage application, Karen, Aaron, and Emma. Aaron spent nearly 3 hours walking me through all terms and conditions, explained everything patiently. Karen and Emma were responsive when it comes to progressing. The mortgage offer was released after only one week, and I am really looking forward to next steps.
The team at TORC24 made our dreams come true. Kudos to Ricky Freeman, Lindsay Flanagan and Emma Vince for their support through our journey in obtaining a mortgage, which they turned around within 1 WEEK!!!
An excellent team work and customer care.