TORC24

Great Service

Alex and Emma were great with submitting and supporting our mortgage application. Emma kept us updated throughout the whole process and we're grateful for their support.

I have been working with Torc24 for…

I have been working with Torc24 for over a month now to complete a mortgage. The Torc24 team is proactive and efficient, with a human touch that understands and prioritises clients' needs. This is much appreciated. Highly recommended.

Excellent communication and the stress…

Excellent communication and the stress was taken out of the process.

If I could give this review 100 stars I…

If I could give this review 100 stars I would. There’s no doubt obtaining a mortgage is the most stressful part of buying a property but Aaron & Emma made this process extremely smooth and informative. I have to give them credit for their speedy work and excellent communication. I will definately be using their services again. Thank you Torc24 !!

Poor customer service

Exceptional Service & Hassle-Free Mortgage Process!

I had an excellent experience with Torc24! Their team made the entire mortgage process smooth and stress-free. From the initial consultation to securing the best deal, they were professional, knowledgeable, and always available to answer my questions. They took the time to understand my needs and provided clear, expert advice at every step. The process was quick and efficient, and I felt confident knowing I was in good hands. I highly recommend Torc24 to anyone looking for a reliable and trustworthy mortgage broker. Thank you for making everything so seamless!

Exceptional Service - Highly Recommend!!

I cannot recommend this team highly enough. From start to finish, they have been incredibly professional, proactive, and committed to meeting my mortgage requirements. Their access to highly competitive mortgage products made a real difference, ensuring I secured the best possible deal. What truly sets them apart is their clear and regular updates at every milestone, making the entire process seamless. Property purchases can be incredibly stressful, but thanks to this fantastic team, the mortgage process was one less thing to worry about. A first-class experience I would not hesitate to use their services again!

Professionals!

Torc 24 Well worth it

I cannot recommend Torc 24 enough. They guided me through obtaining a mortgage for the very first time. They are very knowledgeable and friendly. They kept me updated throughout the entire process. A special shout out for Emma and Mark who were both great.

Made it a breeze!

Really easy to deal with, advisor was helpful and it was very hands off getting the mortgage, would recommend.

Great experience

I’m moved into my new home now and couldn’t have done it without Emma Vince! Helped me so much and I’m so thankful to her

Excellent

Excellent. I’m a first time buyer and was taken through the steps by several of the TORC24 team. Everything was put into layman’s terms.

First Time Buyer

Alex Murison was very approachable and did a great job answering all of my questions regarding the specifics of individual mortgages (even some quite dull questions!). He was also kind enough to proactively contact me to move our appointment forward as fixed rates on mortgages were increasing throughout the day, to help me get the best offer possible. Once settled on a mortgage provider Emma Vince took over the process. She kept me informed of how things were progressing and everything went smoothly from there.

First time buyer

Being a first time buyer is an incredibly stressful experience. With Torc24, however, it couldn't be more easier. Really helpful and proactive team. We had one phone call with Stuart Allen, who was incredibly helpful and reassuring, prior to the actual mortgage application meeting. This gave us an opportunity to think about some additional questions and be prepared for the application meeting the next day. Stuart was knowledgeable, approachable and responsive (emails/phone calls). Great communication and customer skills. Our application was then moved to Emma Vince for application processing. Emma was prompt and ever so helpful and clear in her communication. She called me this morning to inform me about the outcome of the application and sent over written information and FAQ for further reference. I wish that everything in life would be so easy. Thanks Torc24 for your guidance through this new to us experience!

Lindsay was very helpful during the…

Lindsay was very helpful during the process. She came very prepared to answer all possible questions on the mortgage application process as well as relevant extra insurance to purchase. She was very friendly and professional throughout!

Torc 24, A great service from start to finish!

We have just been told our mortgage application has been approved! We're overjoyed, as our employment situation wasn't simple, however John Harvey from Torc 24 was brilliant, from the outset right up to being notified today. His knowledge of the mortgage market was second to none and his clarity in advising what was required from us document wise, was really appreciated. The communication and response time from the company has been exemplary! 5 STAR'S TO TORC 25!

The TORC24 team has been a joy to work…

The TORC24 team has been a joy to work with! Such a great experience. They all gave great advice, were very efficient, knowledgeable and responded to any query I had in record time. A special thanks to Emma Vince and Aaron Barnes. TORC24 is lucky to have you!!

Excellent Service and a Great Deal – Highly Recommend Mark McAloney!

I had the pleasure of working with Mark McAloney as my mortgage broker, and I couldn't be happier with the experience. Mark helped me find a fantastic deal that was tailored perfectly to my needs. His dedication and expertise were evident throughout the entire process, and he made every step straightforward and stress-free. He was always available to answer my questions and provided guidance with a level of professionalism that made me feel supported from start to finish. I highly recommend Mark to anyone looking for a trustworthy and knowledgeable mortgage broker. While Mark's service is absolutely 5 star, however, I had to give TORC24 an overall rating of only 4 stars as I did not have very good experience with admin staff who deal with phone calls and emails sent to info address of TORC24 were not dealt with at all or in a timely manner.

Best mortgage brokers

Everyone at Torc24 was great but Emma Vince was outstanding! The underwriting process was a stressful however her knowledge and understanding got us to our dream home, so friendly and answered every question we had, highly recommend cannot thank her enough

Amazing

The whole process was long, but kept informed every step of the way, once we put our reservation fee down and dealt with Alex to arrange our mortgage it took less than a week for an offer. Thank you so much Alex and Emma for the best news we could ever have in our lives and we will be extremely happy beyond our wildest dreams when we get our new home keys. Keep up the good work.