TUTOROO (www.tutoroo.co) has a 3.8 out of 5 rating on OK.one, based on 106 user reviews collected here. It is listed under Public & Local Services and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 93% of negative reviews. Last updated 2026-08-10.
The great thing is, that the students come without me searching for them. Therefore it's a bit unpleasant, that I have to teach for two weeks for free, even though it's not certain that the student will stay with me for future lessons.
We have been looking to get some tutoring in the Czech language for our children, but finding it tricky to connect with a tutor. Tutoroo seemed too good to be true - direct messaging with them and with a day getting replies from both them and the tutor. I was unsure about the upfront fee - but once paid, the tutor made a time to meet, and it couldn't have been smoother. Very happy with this service and connecting us with a great tutor.
Tutoroo was instrumental in connecting my current student Dutch to me. I found the website a bit inflexible in that the lesson duration seems preset at 90 minutes which did not suit either of us. But the website only presets what happens during the first two weeks, the Tutoroo business model is good in that it allows direct communication between student and teacher as soon as the first two weeks is paid for.
I'm a tutor on Tutoroo and I've been experiencing difficulties when they have to pay me. Tutoroo policy states that if a student doesn't want to continue with you after the first two lessons, you are entitled to 50% of the total for those first two lessons. I've been chasing the Tutoroo support team for over two or three months and even though I've got a reply, they haven't paid me, they say they are checking it, it's been confirmed with the student but they haven't paid me yet. It is incredibly time consuming and unprofessional. As a tutor, I won't recommend Tutoroo, you are better off starting on Preply or iTalki. Those platforms are fair and offer better services for both students and tutors.
Hi Marina, We’re very sorry to hear about your experience and appreciate you taking the time to share this feedback. We understand how frustrating delayed payments can be, and we sincerely apologize for the inconvenience and time this has caused you. This is not the standard of service we aim to provide to our tutors. Your concern has been noted, and we will coordinate directly with our London team and Finance team to review the case and follow up on the outstanding payment in line with our policy. Ensuring clarity and timely resolution is important to us, and we regret that this has not been handled as smoothly as it should have been. Thank you for your patience while this is being addressed. We take feedback like this seriously, as it helps us identify areas where we need to improve our processes and communication. Best regards, The TUTOROO Team www.tutoroo.co
Great job of the support team, they are fast and efficientin, and in putting students and tutors in contact. On the other hand I think that giving four, one hour and a half, classes for free is is too much, specially when the student only wants a few lessons. I even had a student that only wanted two classes and told me after the second class.
I have met this instructor and we have agreed on a plan. But she said she was unwell for second lesson. We skipped it. Then she ghosted me for our 3rd lesson. Edit: Had multiple unpleasant experiences with multiple tutors. But the platform helped me with other instructors. I thought I was leaving a reply for the tutor, not the platform itself.
Hi Efe Buyuran, Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and completely understand your frustration. Please rest assured that your payment has not been lost, it remains valid as lesson credit on our platform. We’ve already introduced you to a new tutor, Nisanart, who has confirmed your upcoming lesson scheduled to begin on November 17th. Our team will continue to monitor your progress to ensure your classes proceed smoothly from here on. We appreciate your patience and understanding, and we hope your new lessons will be a much better experience. Best regards, The TUTOROO Support Team www.tutoroo.co
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