Pickup and drop off was on time and as…
Pickup and drop off was on time and as agreed!
About uShip
Data updated- Website
- www.uship.com
- Category
- Home Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 200 reviews
- Replies to negative
- 100% (33/33)
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About this business
uShip is the world’s first and largest shipping marketplace. Easily connect with trusted shipping companies for vehicles, furniture, freight, and more. Get instant quotes, compare options, and book hassle-free with uShip.
Written by the business, not verified by us.Is uShip legit?
uShip (www.uship.com) has a 4.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home Services and its reputation is good. 82% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Price, User experience. Last updated 2026-08-11.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff and efficient delivery service, noting that items arrive safely, professionally installed, and completely on time. People also find the platform very easy to navigate and appreciate the competitive pricing and exceptionally smooth overall user experience. Though some reviewers were not happy with unexpected extra charges, higher quotes, and delayed schedules, the general process remained very reliable. Users highlight that finding a dependable driver through the network makes the entire shipping journey completely seamless and satisfactory. Many consumers state they would gladly use the service again for future transportation needs.
Auto-generated from all reviews of this business. For reference only.What people say
They were phenomenal and the…
They were phenomenal and the communication was great. The delivery process was seamless and they picked up package during window and deivered brought inside my front door as scheduled. I highly recommend them. Great price, trustworthy and seamless.
Great backup when I am confused which…
Great backup when I am confused which is 90 percent of the time!!!!
Never. Never use UShip.com
Posted on Yelp 2026 Never never useuShip.com Below is an example of a contractor listed under uship.com and this contractor I don’t believe that you ship.com does a background check on any of their contractors. If you have a problem with uShip.com it would be a pure miracle if you can get somebody human on a telephone to discuss your issue. Wildcat Transit Never, Never, Never use them He ( Adam Hay ) Owner / Operator picked up my 100 Anniversary Harley in perfect condition in Nashville and delivered to the Tampa area in March of 2026. When he delivered my Harley ( on time ) he said to me before he lowered his tailgate he said “Your Harley got damaged during the trip down here”. He lowered the tailgate and we rolled out my Harley and it was totaled $14,261 estimate from the Harley Dealer. When I asked him for his licensed & bonding information including drivers license he declined, lifted up his tailgate and left. I took pictures of his tags & researched his company in-line. No tags in trailer, pickup truck license plates expired > 5 months, company WildCat Transit went belly-up 2022 and probably does not have a drivers license. Stay away from this unlicensed, unbonded, uninsured, company.
Reply from uShip2026-04-13
Hello, Thank you for reaching out. We are sorry to hear about the experience with this shipment. Though uShip is a neutral third party that connects consumers with independent carriers, we always try to assist when issues arise. If you are in need of any assistance, please do not hesitate to contact us at (800) 698-7447 (tel:8006987447) or [email protected] (mailto:[email protected]). We're here to help. Thank you for taking the time to share your feedback with us about your recent experience. All feedback is valuable to us, whether it is positive or negative, as it helps us identify areas for improvement and deliver better service. Being made aware of situations like yours is crucial in maintaining and improving the safety of the uShip marketplace. Thank you again for bringing this to our attention. Kind Regards,
Truly the easiest
Truly the easiest - best - least hassle - experience The best way to send ANYTHING My driver was responsive - connected - responsible- easiest transaction I have ever experienced I’m telling every one I know about this app
Good job
Good job. No complaint. Will use them again.
Cost effective
Easy to deal with and cost was reasonable.
DON'T BUY THERE INSURANCE THEY COVER 0
DON'T BUY THERE INSURANCE THEY COVER 0 AND MY SHIPPER HAD NO INSURANCE ON MY BOAT
Reply from uShip2026-04-06
Hello, Thank you for your review. I'm sorry to hear about the issues with insurance. uShip offers a Protection Plan and here is a link to that information including what is covered, how to submit a case and what is excluded: https://help.uship.com/hc/en-us/articles/206573417-uShip-Protection-Plan Please don't hesitate to reach out to us for assistance. Our number is 1-800-698-7447 We're here to help!
The transport was perfect
The transport was perfect ! No issue the person i selected Pedro , Monarch transport was excellent, on-time , Great communication and easy to pay. I would use this again 100 % satisfied
Shipment was delivered 5 weeks late and…
Shipment was delivered 5 weeks late and driver went MIA. Company was not helpful and it cost me $500 more than the shipment to have movers move ever to install the rug. Do not do business with this company.
Reply from uShip2026-04-01
Hi Mark, Thanks for your message. We're really sorry to hear that. Feel free to leave feedback to your provider onto our marketplace directly, and if you still need assistance with this dispute, please email us at [email protected]. uShip Team
Easy
Easy, fast and reliable
Customer Service is Non Existent
Customer Service is Non Existent. Documents sent were incorrect; shipping from Spain to Bali. Our Label, brought to our attention two days later was that the origination point was India?!
Reply from uShip2026-03-30
Hi Kele, Thank you for your feedback. We’re sorry to hear about your experience and understand how frustrating it must have been to see incorrect documentation details on your shipment. After reviewing our records, we weren’t able to locate any contact with our support team regarding this issue. Our team is always available to help resolve situations like this as quickly as possible, and we would have gladly assisted in clarifying or correcting any discrepancies. That said, we’re pleased to see that you were able to successfully connect with a service provider and have your shipment completed. Your feedback is important to us, and we will continue working to improve both our processes and communication to better support our customers. If there’s anything further you’d like us to review, please don’t hesitate to reach out. Best regards, Kim T.
Have used uShip several times
Have used uShip several times, all with excellent results - good bids, good drivers, great pricing.
Super easy to use and arrange shipping
Super easy to use and arrange shipping. Got the best rate from them. Service fee was a little high, Other than that, highly recommended!
Great job!
Worked with both me and people at pick up. All went perfectly! Great job!
Great service for a great price
Great service for a great price. We used TNT relocaters and they were awesome.
Third Time Using uShip. Great every time.
uShip always does me right. This time they picked up an SUV in Syracuse and drove it to Minnesota during a huge blizzard. The vehicle arrived in perfect condition and it took them only 45 hours despite the weather. Very professional and great communication/updates along the way.
pnslogistic201212 left us in the lurch
pnslogistic201212 left us in the lurch. Shipper lost all the hardware required for the very expensive bed he picked up in New Orleans and delivered to Maine. Told us his truck broke down delaying delivery and then when he arrived stated that he DID get the hardware, but must have left it in broken truck. ZERO proactive communication from this shipper, ALWAYS us chasing him. He promised to mail the hardware, but 3 weeks after delivery, still no hardware & HE HAS STOPPED RESPONDING to our texts asking for completed service we paid him for.
Reply from uShip2026-03-27
Hi Shauna, Thank you for your message. We’re sorry to hear about your experience. If you haven’t already done so, please consider leaving feedback for your provider on our marketplace. The Trustpilot page is intended for reviews of the uShip platform as a whole, rather than for individual transport service providers. Feel free to email us at [email protected] if you still need assistance and we'll be happy to assist you. uShip Team
uShip Experience Has Predominently Been Good With Some Bad
uShip is a middleman, that connects people who need something shipped with drivers who look for loads in their area. I have used them multiple times. Several times their shippers have left me hanging, not showing up or even using a truck being transported to haul other loads for other uShip customers. However, most of the time and most recently the shipper performed exactly as promised and exactly as expected. I would use them again, and probably will, as other trucking companies have let me down several times too. With uShip you can communicate with the driver, see their feedback and their cancellations, even ask to see their insurance to know your load is covered.
EXCELLENT SERVICE…
Tony the driver was excellent from start to finish.
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