uShip is the world’s first and largest shipping marketplace. Easily connect with trusted shipping companies for vehicles, furniture, freight, and more. Get instant quotes, compare options, and book hassle-free with uShip.
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Is uShip legit?
uShip (www.uship.com) has a 4.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home Services and its reputation is good. 82% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Price, User experience. Last updated 2026-08-11.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff and efficient delivery service, noting that items arrive safely, professionally installed, and completely on time. People also find the platform very easy to navigate and appreciate the competitive pricing and exceptionally smooth overall user experience.
Though some reviewers were not happy with unexpected extra charges, higher quotes, and delayed schedules, the general process remained very reliable. Users highlight that finding a dependable driver through the network makes the entire shipping journey completely seamless and satisfactory. Many consumers state they would gladly use the service again for future transportation needs.
Auto-generated from all reviews of this business. For reference only.
The driver and assistant were highly inexperienced using the equipment to offload the shipment of glass jars, dropping one pallet which landed on both of them. They finished the delivery 3 hours later than predicted and were fortunate that either or both didn't end up in the ER.
Reply from uShip2026-05-01
Hello Ray, I'm glad everyone is okay but I'm sorry that your delivery complicated itself. Please email us at [email protected] or [email protected] if you need further assistance.
Excellent experience. I chose to ask for bids and received bids from $400 to $1000. I chose a company with good reviews and a reasonable bid - and everything went great from there. The driver stayed in contact with me and showed up on time. He kept me informed of the delivery. The Uship system does all the work - sending out the bid request, tracking responses, tracking company I chose, tracking delivery, handling the money ……..and that made it so easy. I’ve used Uship 3 times.
Great transaction and correspondence.
Website was easy to navigate and I received three separate quotes for comparison. The shipper as very professional and the item arrived on time with excellent communication throughout the process. I am sure I will be using uShip again in the future. Thank you.
Very bad experience. My TVs arrived damaged, and photos from their own team clearly show poor packaging. When I contacted them, they tried to blame me and even claimed the TVs were already packaged by the sender, which is not true. No accountability and very unprofessional service. I would not trust them with fragile items.
Reply from uShip2026-04-30
Hi Pavel,
Thank you for taking the time to share your experience—we’re really sorry to hear about the damage to your TVs and the frustration you’ve gone through. That’s certainly not the outcome anyone expects when shipping fragile items.
We do want to clarify that uShip is a marketplace that connects customers with independent carriers, and each service provider operates their own business, including how they package, handle, and transport shipments. That said, we take feedback like this seriously, as it helps us maintain accountability across our platform.
I will be sending you a follow-up email with resources. We truly appreciate you bringing this to our attention and hope to have the opportunity to assist further.
Best regards,
Kim T. / uShip Team
I had to ship a transmission from California to Mississippi. I have never “shipped” anything before! Uship made it so easy!
Clear, simple instructions and options for carriers that included price.
Packaged according to the instructions and labelled with BOL.
Pickup was on time and smooth. Good communication!
Great experience.
I was very pleased with the uShip experience. I was nervous at first and I had to follow-up with the transporter to confirm they were going to pick it up and although it was picked up later than scheduled, it was delivered fast and was very satisfied with the value. I would use them again.
easy to negotiate site, got good responses, fair price
Enough interested shippers responded to make a choice, gave me ability to offer price vs auction. This was effective. Unfortunately I selected a poor shipper, although he had good reviews. Happily uship was on to him and offered support along the way. Second time using uship and will do so again.
Using UShip to transport a family heirloom was fast and half the price of shipping through UPS or FedEx. The website was easy to use, reviews of the driver were readily available and gave me confidence in the process. The delivery was completed on time and item arrived in good condition. I’ll use the service in the future.
uship good but be wary of one of their carriers - Montway
uship is fine - I've used them for years. But this review is about one of the trucking companies they work with -- Montway. I originally hired this Montway in February to transport my wife's SUV from Virginia to California. Not knowing much about their specific services, I chose the pickup window service as it was noticeably cheaper and I felt a 4 day pickup window could be managed since they told me 90% of pickups occurred in that window. Well, 4 days passed and they still couldn't tell me when the car would be picked up. They also changed their language with me from "days" to "business days" and stressed that the window was an estimate, not a guarantee. On the 5th day I cancelled the contract and went with another carrier broker (uship) which sadly assigned my transport to Montway (again) under a different name that I should have looked at closer - Consumer Direct Transport. This time I selected guaranteed pickup as my wife had to fly to CA and we left her car with a good neighbor friend. Well, Consumer Direct did pickup my car on the guaranteed day (although several hours later than originally promised) but it was shipped to Illinois and had been in storage for 3 days there (unbeknownst to me) when I called for an update. Montway could not tell me when it would be picked up and re-transported to CA. This has been a terrible experience and their customer service is not really able to help you -- but they sure send you surveys after each contact. They don't really provide any regular updates and you are forced to call them to check on your status. And when you learn next to nothing calling them and ask to speak with a supervisor, they tell you the supervisor will call you as there is no way to transfer in real time like most other modern commerce companies? Clearly others have had good experiences with Montway but I'm batting zero for two and would never ever use them again. (As a final note, our car showed up 9 days after pickup and I received no update on the shipping progress from Chicago other than a uship update when I called them after hearing nothing from Montway, and the driver the morning of the drop off.)
Reply from uShip2026-04-17
Hi Wayne, thank you for your review. I'm sorry to hear about your experience with Montway. We will review all of the information provided and escalate it accordingly.
Kind Regards,
I'm so glad I found uShip! I couldn't figure out how to get a family antique to my daughter in Texas from California. I received a few bids and the one I chose was excellent (Pharoahs Expedite LLC). They arrived to pick-up when they said they would and delivered when they promised. The uShip platform takes some of the guess work out of choosing a company and with their system of paying make it secure.
Picked up car in an awkward historic area with small streets and delivered it to an office location. Entire process was flawless. Very polite and professional Driver.
Thank you
Excellent service and Communication!! From the beginning of scheduling the transport to the delivery, everything was flawless. I was nervous with our boat being transported, but they made it such a great experience.
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