VICI Collection (www.vicicollection.com) has a 4.5 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. 85% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
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Alexandra · 1 review · Experienced 2025-10-20 ·
★★★★★
Jeremi was great with handling my…
Jeremi was great with handling my inquiry, very friendly and fast! Always wonderful service from VICI all around. Customer service was readily available when needed.
Also love VICI's feminine fashion. My order was shipped out quickly.
Reply from VICI Collection2025-10-22
We truly appreciate your feedback and are so glad our team was able to assist you effectively.
The dress I ordered is awesome but the fit wasn’t quite right. I contacted customer support to arrange a return but as I am from Australia returns aren’t currently possible. The customer service lady was amazing and simply issued me with a credit note with no return details. At first I thought it was a mistake but then I found her email saying no need to return the dress. I was blown away. Pretty amazing customer service. Thank you so much :-)
Reply from VICI Collection2025-10-02
Thanks so much for your review! We always strive to go above and beyond, and we’re glad we could help.