Step into authentic Italian culture with Walks of Italy, a leading provider of expertly narrated small-group and private tours across Italy. These award-winning experiences take travelers inside iconic destinations like Rome, the Vatican, Florence, Venice, Pompeii, Milan, and other classic Italian cities. Founded over 15 years ago by two passionate guides at the Colosseum, Walks of Italy has grown into one of the country’s most trusted tour companies. The brand is recommended by Rick Steves, Fodor’s, Frommer’s, DK Travel, and featured by major outlets including The New York Times, Forbes, Viator, and Tripadvisor. With millions of guests and an average rating of 4.9 stars, Walks of Italy is renowned for its quality, accessibility, and unforgettable storytelling. Every tour is thoughtfully designed to offer exclusive access, skip-the-line entry, and seamless logistics, so you can focus on soaking in the experience. Walk through the Colosseum’s underground labyrinth with an archaeologist, enter the Sistine Chapel at dawn alongside the Vatican Keymaster, and explore Italy through the eyes of knowledgeable local experts. With Walks of Italy, you don’t just see Italy’s heritage - you’ll feel it, taste it, and live it. So walk with us and turn your Italian vacation into a lifelong memory. Don’t just visit Italy… experience it.
Written by the business, not verified by us.Walks of Italy (www.walksofitaly.com) has a 4.4 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 85% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 64% of negative reviews. Last updated 2026-09-03.
Reviewers overwhelmingly had a great experience with this company. Travelers frequently praise the local tour guides for being exceptionally knowledgeable, passionate, and professional throughout the excursions. Consumers note that these guided walks provide deep historical insights while making complex topics engaging and fun. However, some people mentioned that crowded groups made it difficult to hear the coordinator or keep up properly. Some people also felt that certain itinerary plans, such as entering specific basilicas or major museums, were disrupted by unexpected closures or delays. Visitors also noted that navigating massive tourist crowds occasionally impacted the overall pacing of the journey.
Auto-generated from all reviews of this business. For reference only.Try to go at a less crowded time. It was hard to hear the tour guide with all the people. But glad we could experience it.
We appreciate you sharing your experience and are glad you enjoyed it. We're sorry it was crowded and hard to hear. We will consider this for future tours.
This is a great company. Communicated well. Met our expectations!
We're happy to hear that we communicated well and met your expectations. Thank you for your positive feedback; we appreciate it!
It was a great tour and Silvia is a very qualified and professional guide. She provided both very specific and technical information but also emotional details that made the experience unique and very impactful. I highly recommend this tour to anyone interested in seeing Leonardo´s masterpiece in all its depth and also to gain more context and information around the city and about the main cathedral.
We're glad you enjoyed your experience! It's wonderful to hear that the tour and the guide's expertise left such a positive impression. We appreciate you recommending the tour to others interested in the masterpiece and the city. Thank you for your feedback.
The tour guide was Florentine, which was awesome! It was cold and rainy during our tour, so he had us wait out the rain in an abbey where we were the only tourists, which was really neat. He was also great at helping us know how to navigate through the city on our own.
We're happy you enjoyed your experience! It's great to hear that the tour guide made your rainy day memorable with the abbey visit and navigation tips. Thank you for your positive feedback.
The only issue I have with the company is their description of early entry Vatican City tour! It is very misleading as other participants also discussed within our tour group! In short, it needs to be updated!
We appreciate your feedback and are sorry to hear about the description of the early entry Vatican City tour. We'll review the description and make the necessary updates to avoid any confusion in the future. Thanks for bringing this to our attention.
This was an excellent tour of the Vatican. The guide was engaging, extremely knowledgeable and quite patient with the group. She was a pleasure to spend almost 4 hours with. I was overwhelmed by the time we finished. I wished that we had more time to go into the grotto and maybe a little less time spent in the museums. Also a map or information on getting back to our starting point would have helped. It was difficult to get a taxi/uber on our own and we overpaid greatly!!
Thank you for your review. We’re glad you enjoyed the Vatican tour and that your guide’s knowledge and patience made it such a positive experience. We appreciate your feedback regarding time spent in the museums, access to the grotto, and the need for clearer directions or transportation guidance afterward. We’ll certainly look into improving this for future guests. Thank you for sharing your thoughts.
Thank you for following up and asking why we were dissatisfied with our experience. I am outlining the details below so there is no misunderstanding as to why this tour was unacceptable. After spending approximately $1,000 USD on your Key Masters Vatican tour in 2024, my daughter and I had high expectations for your Amalfi–Pompeii day trip in 2025. Visiting Amalfi was the primary reason we booked this tour. Because of its importance, we contacted your company every single day prior to departure to confirm that the itinerary would, in fact, include Amalfi. Each time, we were explicitly told by your representatives that we were going to Amalfi. We intentionally selected Monday, June 16, 2025 to avoid weekend congestion and crowds. Despite this, our booking was changed without my consent to a Sorrento itinerary. I immediately called to have this corrected and was once again reassured that we were “for sure” going to Amalfi. On the day of the tour, after visiting Pompeii, we were informed upon boarding the van that we would no longer be going to Amalfi due to a traffic jam and that it would “take all day” to clear. I checked Google Maps in real time and saw that the traffic issue cleared within approximately one hour. This explanation was inconsistent with the information available and directly contradicted the repeated confirmations we had received. At that point, the diversion to Sorrento felt misleading and inappropriate, given that we paid specifically for an Amalfi itinerary. When I expressed our dissatisfaction and requested a refund—because we were promised Amalfi, paid for Amalfi, and relied on multiple confirmations that we were going there—our concerns were dismissed. We did not receive a refund, not even a partial one, despite the tour materially differing from what was sold to us. This experience was extremely disappointing and reflects poor business practices. We spent a significant amount of money and did not receive the experience that was advertised or repeatedly confirmed. Compounding this frustration was the dismissive manner in which our concerns were handled when we raised them, including when we stated at the time that this situation was not acceptable. At this point, unless this matter is properly addressed, we will be leaving detailed reviews on your website, Google, and TripAdvisor to warn other travelers of our experience. Given the amount of money spent, the lack of any refund, and the way our concerns were handled, we believe it is important for future customers to be fully informed. We would still welcome a fair resolution, but the dissatisfaction stems directly from misrepresentation of the itinerary and the failure to address the issue appropriately once raised.
We appreciate you detailing your experience. We regret that the Amalfi–Pompeii day trip did not meet your expectations, especially after the Key Masters Vatican tour. We acknowledge your disappointment regarding the itinerary change and the handling of your concerns. We are taking your feedback seriously and will review the details internally to improve our services.
The guide was knowledgeable and professional. She kept the group moving by focusing on the most important works of art & manuevering through the crowds so we could make the most of our time. She explained things in a way that everyone could follow, giving us all a mini- art history lesson. The guides make all the difference!
We're glad you enjoyed your experience. It's wonderful to hear that the guide's knowledge and ability to navigate the group efficiently enhanced your tour. We appreciate you noting how the guide made the art accessible and engaging. Thank you for your feedback!
We booked the Key Master Tour at the Vatican Museuns and it was the best experience we've ever had in a museum. The tour is very exclusive and the guide, Sara, was perfect. She not only knew what she was talking about, but also knew how to explain all that information. I fully recommend Walks of Italy and the Key Master Tour.
We're happy to hear that you had such a wonderful experience at the Vatican Museums with the Key Master Tour. It's great to know that you found the tour exclusive and the guide so knowledgeable and helpful. Thank you for recommending Walks of Italy!
I'm being asked 5 months later what I thought of my experience. I don't even remember what I did here. But 5 stars to support Italy!
We appreciate your support for Italy! We are sorry for the delayed survey. We value your feedback and will review our processes. Thanks for taking the time to share.
The tour guide was very informative and nice.
We're glad you found the tour guide informative and nice. Thank you for your positive feedback; we appreciate it! Walks and Devour
The tours were organized and seamless. All our guides were really passionate and knowledgeable about their cities. Definitely didn’t regret adding this to our budget and itinerary since made our understanding of the cities we visited a lot deeper. Til next time!
We're happy to hear that our tours enhanced your travel experience! It's great to know you found the organization seamless and our guides passionate and knowledgeable. Thank you for your positive feedback; we appreciate it! Walks and Devour
this tour guide sucked
We regret that the tour did not meet your expectations, and we will look into this. Please could you provide us details of the issues so we can investigate this further. [email protected] , refH60NN61G
It was okay. I was honestly a little underwhelmed based on all of the hype. Based on the price, I expected something better.
We appreciate you taking the time to share your thoughts. We're sorry our offering didn't meet your expectations, especially considering the price. We'll review your feedback with the team and see how we can improve in the future. Kind Regards Walks and Devour Feedback Team
Fabulous your with an excellent guide. Highly recommend. Worth the $
We're glad you enjoyed your experience and that our guide was excellent! Thank you for your recommendation; it means a lot to us.
The guides were very informative and really knew their history. The only thing that would have been better was not having to wait around. We lost a lot of time so it felt rushed.
We're glad you found the guides informative and knowledgeable. We regret the delays impacted your experience and made it feel rushed. We appreciate your feedback and will review our scheduling to improve the tour flow.
Amazing guide, very informative and great communication when answering questions
We're happy to hear that you found the guide amazing and informative! We appreciate your positive feedback regarding our communication and answers to your questions.
Loved the tour and our guide! This worked out perfect for us who were in Rome only for a few days and wanted efficient tours to cover most of what we should see!
We're happy to hear that you loved the tour and the guide! We're glad our efficient tours worked out perfectly for your short visit to Rome, helping you see the sights. Thank you!
Most importantly, our guide Sev was wonderful. His presentation skills, depth of knowledge was beyond what we expected. We are still in awe of the tour and his guidance, Highly recommend!
We're happy to hear that you found the tour amazing and appreciated the guide's expertise and presentation skills. Thank you for your recommendation!
Our guides were extremely knowledgeable, very energetic and fun to be with. Glad we went.
We're happy to hear that our guides' knowledge and energy enhanced your experience. We're glad you enjoyed your time with us, and we appreciate your feedback!
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