William Painter makes the most durable products ever using the highest quality materials so you can live your amazing life without compromise! Guaranteed.
William Painter (www.williampainter.com) has a 4.8 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 50% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-09-06.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the durable build quality of the stylish sunglasses and the exceptionally helpful support team members who resolve issues quickly. Many individuals love how lightweight the frames feel during daily wear and deeply appreciate the highly reliable lifetime warranty program that offers easy replacements. Some reviewers were not happy with the warranty service, mentioning that specific replacement requests were denied or unexpected processing fees were applied. A few people also felt that overall product quality control could be better, noting occasional issues with parts loosening or frames failing over time.
Auto-generated from all reviews of this business. For reference only.William Painter is an exceptional company! The Lifetime guarantee can not be beat. My husband just broke his sunglasses after six years, and they sent me my replacement pair with No hassle! What other company is doing that these days?! I will definitely be a loyal customer:)
We appreciate your support!
I placed an order with William Painter (order #170804) on 04/12/2026 totaling $363, and the item was never delivered. The courier had misdelivered it. I was eventually able to get that sorted out and get a refund thankfully. Date of experience: 04/12/2026
Reached out about an unfortunate event regarding the titanium hooks. Every one here was respectful and extremely helpful and got me taken care of. Can’t thank them enough
We got ya covered, Nick:)
Got myself a new pair of the Hook through their warranty program and am happy as a kid in a ice cream shop. My prescription sun lenses fit perfectly and I am back on track with a smile on my face. Customer service from William Painter is one of the best I ever encountered and high five to reach and every one. Recommending their products wherever possible
Thank you:):):)
Brittany was so awesome, I didn’t realize that I could use warranty to replace my glasses but she got me thru it stress free and hassle free. I will always use William Painter sun glasses not because my name is William Painter but because of Brittany and the rest of the crew Thank you, Bill Painter.
Thanks so much! We appreciate you and love the name!
Brittany at William Painter is awesome. I have purchased a few pairs of sunglasses over the years, and through normal wear and tear, she has replaced them promptly through the warranty program, which is really appreciated. Neil.
Awe thanks so much for the kinds words!:)
Awesome sunglasses, just got my second pair and cannot see me switching! Warranty and customer service are top notch.
Thanks for the kind words and support!
I love my sunnies. The frames are lightweight and solid, and the lenses are excellent as well. I've loved a few pairs, and as life happens I've also destroyed quite a few pairs. The customer service team is exceptionally quick to have another pair shipped to me because of their lifetime warranty. Always a great experience, thanks!
Thanks for all the support, John:)
Brittany was very responsive and helpful... took the time to completely explain the warranty replacement process. Bought my Hook Blue Tint in 2020 ... lost them in 2022 ... filed a warranty claim with 49.95 fee last week ... and had my new Hook Blue Tint in a week!
Thanks for the continued support:)
I have had my William Painters for 5+ years when one of the nose cushions broke. First of all, I did not buy these directly and did not register them when purchased. So I thought I had no recourse but I wanted to check into a repair anyway. I was delighted to find out that I could receive a new pair of the same glasses. Yes, it cost me a warranty registration of $59 but that is about half of what I paid to get a famous brand repaired a while ago plus I had a brand new pair of glasses.
We appreciate you!
7 years ago, I bought 2 pairs of sunglasses from William Painter. Not cheap, but look great, and come with a lifetime warranty. Awesome. Roll forward to last month. That's April 2026. I'm in Rio, Brazil. I live in the UK. Always have done. I'm about to head to Ipanema Beach and as I get a pair of William Painter sunglasses out, I notice on one lens there are 2 scratches. Roll forward 10 days, and I go online regarding the warranty. No problem say William Painter. Send us pics if you can. I did. Within 24 hours I'd had confirmation a replacement pair had shipped, and within 1 week I had received that new pair all the way over the pond from the US of A to the UK. That, is gold standard customer service. I've told lots of people. Thank you very much guys, and you Brittany!
I thought Brittany was very patient and helpful with during the purchase process for my empire glasses. I expressed my problem and she came up with a solution that I thought was more than adequate.
Thank you for the kind words:)
I have been a fan of William Painter sunglasses for years. I just recently had the easiest possible experience trying to use the warranty, it was amazing, completed in a few days, My whole family has now converted to William Painter sunglasses with a style for each of us. We are all hooked!
Thank you so much, Grace!
Easy to order, super nice service and the hardware itself is amazing. Would recommend!!
I’ve had WP sunglasses for a few years. I’ve gotten a lot of compliments and the build quality is great. I did have a pair break on the nose piece and replacing them was super easy and fast. Would def recommend them.
Thank you, Jon!
They liftime warranty is amazing i had a pair and my lenses got damaged so i asked about the warranty and it was super quick and easy
We got ya covered Marcus!:)
I ordered the hook years ago and have been really happy with them and sadly managed to scratch the lens pretty badly and I reached out to them regarding their lifetime warranty and they sent new glasses right away. Thank you Brittany in customer service if you ever read this.
Awe thanks so much for the kind words!
I bought my first pair of William Painter sunglasses in 2019 and have been using them on my boat and in the ocean ever since! In 2023, one of the arms broke, but thanks to their lifetime warranty, I was able to get a replacement with no hassle. My original model wasn’t available, so I got to choose a new style at no extra cost. The replacement arrived quickly, and thanks to the $0 invoice, I didn’t pay any customs fees from the autority. It’s been 3 years with my new pair, and I’m still super happy with them. If you’re the type to rough up or break your sunglasses easily, William Painter is made for you! The quality and customer service are top-notch. I recommend William Painter 100%! Happy sailing! 🌊😎
Thanks for the review and kind words! We appreciate you:)
Amazing customer service. After 5 years of having the glasses, I returned them for a brand new pair for only $50. Love that glasses. And love them. Thanks!
Thanks, Jeffrey! We appreciate you!
The lifetime warranty on these glasses is the absolute best! Their customer support is incredibly helpful and their sunglasses are the best I’ve ever worn. I’ve been wearing their glasses since 2019. I lost one pair, another wash demolished by a friend’s pitbull and my previous pair was found broken mysteriously in my purse after a couple years of heavy wear. I’m rough on everything I’ve ever owned and maybe a little accident prone, but every time William Painter comes through!
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