About William Painter
Data updated- Website
- www.williampainter.com
- Category
- Construction & Manufacturing
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 68 reviews
- Replies to negative
- 50% (2/4)
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About this business
William Painter makes the most durable products ever using the highest quality materials so you can live your amazing life without compromise! Guaranteed.
Is William Painter legit?
William Painter (www.williampainter.com) has a 4.8 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 50% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-09-06.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the durable build quality of the stylish sunglasses and the exceptionally helpful support team members who resolve issues quickly. Many individuals love how lightweight the frames feel during daily wear and deeply appreciate the highly reliable lifetime warranty program that offers easy replacements. Some reviewers were not happy with the warranty service, mentioning that specific replacement requests were denied or unexpected processing fees were applied. A few people also felt that overall product quality control could be better, noting occasional issues with parts loosening or frames failing over time.
Auto-generated from all reviews of this business. For reference only.What people say
🚨 Mom approved sunglasses alert
🚨 Mom approved sunglasses alert! 🚨 I finally found sunglasses that can actually survive my life. The Oasis by William Painter aren’t just stylish—they’re tough enough to handle three wild kids, a high-energy pup named Oreo, and all the chaos that comes with parenting. The best part? They come with a lifetime warranty. Yep, a lifetime. Because let’s be real… with my crew, glasses usually don’t last more than a week 😂 Comfy, sleek, and totally reliable, these are the kind of sunglasses that make you feel confident AND protected under the sun. If you’re running around like me and need eyewear that can keep up… stop scrolling. THESE. ARE. THEM. 🕶️✨
William Painter
The customer support staff was friendly, knowledgeable, and incredibly helpful when resolving my issue. I will be buying any sunglasses through them, as their lifetime warranty is a huge bonus to already good quality products!
Extremely upstanding company
Extremely upstanding company. Devoted to their customers and the satisfaction with their products. They are quick to reply and very helpful. Also, they make great sunglasses.
Reply from William Painter2026-02-21
Thank you so much for the kind words! We appreciate you:)
Slow Comms but great service
Talking to customer support is always easy. Only downside was the time between responses but other than that, very knowledgeable, very easy to get a replacement and very much looking forward to getting my new sunglasses
Great service and warranty
The warranty replacement was super easy and the customer service was fast
I love the sunglasses a lot
I love the sunglasses a lot, but the customer service is even better! They have taken care of me a few times over the years. Very happy customer - Thanks William Painter!
Reply from William Painter2026-02-09
Thanks for the kind words, Mike!
Recommended due to service and quality
I have previously had, and now, having a great experience with WP. I highly recommend. Quality of the Hook which I ordered 2 now, amazing quality and highly recommend. I wouldn't bother with any other companies.
Reply from William Painter2026-01-13
Thank you SO MUCH for the kind words and support! It means the world to our small company.
Extraordinary service
This company has extraordinary service! We drove over my sunglasses by accident and they sent me a new pair the very next day! BTW, these shades are my favorite ever! Very clear lenses and the are very lightweight so they never hurt your nose or ears.
....
I bought my first sungalsses on. 2018. The warranty was great. Today, i have to pay fees each time the sungalsses is failed or broken. No need to comment my feedback. Bye bye William painter...
Reply from William Painter2025-12-05
Hi Vetea, This warranty program fee is to cover shipping and processing but you are receiving a BRAND NEW pair! If we did not cover those small costs there is no way we would stay in business to offer this amazing program:) I don't know of any other high end sunglass companies that do. We appreciate your patience and support for our small business. We truly do care and take care of our customers like family.
Excellent Quality, Fast Delivery, and Outstanding Support
The products from William Paint are truly impressive — high-quality, durable, and clearly built to last. One of the greatest benefits is the lifetime warranty, which genuinely makes the purchase worthwhile and provides real peace of mind. The delivery was fast and efficient, and the support team was exceptionally effective and helpful throughout the process. Overall, an excellent experience and products I highly recommend.
Reply from William Painter2025-12-03
Thank you! We appreciate the support:)
High quality through and through
I wish more companies worked as well as William Painter. First, they have an excellent product. Their glasses are robust, stylish, and fashionable. Second, their service after the sale is exceptional. I received these glasses several years ago as a gift. Over time, I scratched the lenses. Based on their warranty, I emailed the company and requested a replacement. Sutton quickly responded to my email and gave me detailed instructions on how to make the return. This was an easy and enjoyable process. I highly recommend everything about this company. Keep up the great job.
Reply from William Painter2025-11-17
Thank you, John! We appreciate you!
They are Simply the Best
Reply from William Painter2025-11-17
Thaaaaaaank Yooooouuuuuu!!!!!
Quick service and use of memes was…
Quick service and use of memes was honestly great. Made me laugh.
Reply from William Painter2025-11-17
hahaha love this! We appreciate you!
Best pair of glasses I've owned
Best pair of glasses I've owned. Very light frame yet feels robust… gold is a good balance of subtle and classy, blue lenses aren’t too blue and provide great contrast for driving. Superb customer service with lots of personality. Thank you to william painter as a whole and specifically Brittany who helped us greatly.
Reply from William Painter2025-11-12
Thanks for the support and kind words!
Not Actual Lifetime Warranty - Be Cautious
(!! William Painter confirmed my Review - Do not purchase on Amazon as ‘it’s difficult for them to review orders over 2 years!). So why do you (WP) sell on a Website where you can’t confirm order over 2 years for a lifetime warranty?! Beware everyone. They confirmed my review! William Painter is making up excuses not to honor Lifetime Warranty. Please be cautious as they will not honor warranties from over 5 years ago becuase they 'can not' verify purchases on Amazon. (I have sent all screenshots and corresponding 4 digit CC numbers to verify). They claim the accounts are 'OLD'? Well what is the point of a LifeTime Warranty. Let me start by saying, I have purchased over a dozen pairs of their sunglasses - I love them. I wear them all the time. I made many purchases on Amazon because it is where I do a-lot of my shopping - just easier. After almost 10 years of purchasing $250.00 sunglasses, I wanted to try out their lifetime warranty and started with two purchases I made in 2017 - this was done to perfection and they (William Painter) honored this. I had a few more pairs I wanted to try out the warranty as The Hook Sunglasses I bought were scratched. William Painter would not honor this and I sent them photos of the sunglasses which were needing to be replaced. William Painter keeps making excuses not to honor the warranty and nothing in their Warranty Terms and Conditions is indicated in their email responses to me. They said they could not prove my purchases made from Amazon BUT they accepted a Warranty Claim from 2017 but they would not honor this claim for another pair of sunglasses I bought from 2017 as well. They are making excuses and now I will report this to the FTC and see what happens.
Reply from William Painter2025-11-07
Hello - this is not true. We are just asking for the damaged pairs to be sent in to us (which is not an irregular process) and once done so, we will process all of your warranties. Processing 5-7 black Hook warranties at one time is a little irregular and unfortunately amazons system does not let us fully view past 2 years. Regardless, we need to inspect the matching damaged pairs. We truly appreciate your support and please reach out when you are ready to proceed and we will be here. Thank you!
Thank you
Thank you Purchased my first pair of empire in 2019. Very happy with the quality and even better warranty. Thank you for the amazing product and warranty service.
Reply from William Painter2025-11-05
Thanks for the kind words, we appreciate you!
The responses were fast
The responses were fast, courteous, and very professional !! Superb Customer Experience 👏 Thanks William Painter and Sutton 👍
Reply from William Painter2025-11-04
AND Thank you, Billy!
World’s best sunglasses matched by their excellent customer service.
First of all I think WP sunglasses are the best I’ve ever worn. Their quality and durability are unmatched. I’ve worn them since WP began its business. They’ve literally changed the way I see the world. Secondly their service and response times are excellent.
Reply from William Painter2025-10-27
Thank you SO MUCH, Mark!;)
Amazing Service
Emailed service to correct my email address so that I could file a claim on my Empire glasses that I ran over with a golf cart. The Support tech, Sutton, immediately sent me a detailed email listing everything I needed to file a claim. I completed the list of items and emailed them back. Shortly after that I received an email from Sutton advising my claim was completed an a new pair of glasses were being shipped that day. It took me less than 10 minutes to get all my info together and from the initial email to the one from Sutton advising that my new glasses were in the mail was under an hour! That is what I call amazing service...5 Star++++
Reply from William Painter2025-10-24
Thanks for the kind words, Ty! We appreciate you!
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