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Electronics & Technology

Wisecars

202 reviews

4.5202 reviews
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About Wisecars

Data updated
Website
www.wisecars.com
Category
Electronics & Technology
Location
United States · San Francisco
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
100% (24/24)
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Is Wisecars legit?

Wisecars (www.wisecars.com) has a 4.5 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 88% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

租房很容易,我感到很安全……

租房很容易,在整个交易过程中我感到很安全。

Reply from Wisecars2026-07-28

Dear Patrick, Thank you for your kind review! We're delighted to hear that you found the rental process easy and felt secure throughout your transaction. Providing a simple and trustworthy booking experience is very important to us, and we appreciate you sharing your feedback. We hope to assist you again with your future car rentals! Kind regards, Rachel from Wisecars.

预订方便且价格优惠。

Reply from Wisecars2026-07-28

Dear Suzanne, Thank you for your review! We're happy to hear that you found the booking process easy and that you were satisfied with the price. We always aim to make renting a car simple and affordable for our customers. We appreciate your feedback and hope to assist you again on your next trip! Kind regards, Rachel from Wisecars.

不符合预期

取货过程很混乱并且花费了很长时间。老实说,我认为这会更顺利。

Reply from Wisecars2026-07-28

Dear Danielle, Thank you for your feedback. We apologize that your experience did not meet your expectations. We understand how frustrating it can be when the pick-up process is confusing and takes longer than expected. We appreciate you sharing your feedback and will take it into account when reviewing our suppliers and the service they provide. We always strive to offer a smooth and hassle-free rental experience, and your comments help us identify areas for improvement. Thank you for taking the time to let us know. Kind regards, Rachel from Wisecars.

超级快速和简单的预订过程

Reply from Wisecars2026-07-29

Dear Ron, Thank you for your wonderful review! We're delighted to hear that you found the booking process super fast and easy. We appreciate your feedback and look forward to helping you with your next car rental. Safe travels! Kind regards, Rachel from Wisecars.

它很简单,用户......

它非常简单且用户友好。

Reply from Wisecars2026-07-29

Dear Rajwardhan, Thank you for your kind review! We're delighted to hear that you found our booking process straightforward and user-friendly. We appreciate your feedback and look forward to helping you book your next car rental. Safe travels! Kind regards, Rachel from Wisecars.

易于预订 - 提前预订一切都很棒

优惠价格 - 轻松预订

Reply from Wisecars2026-07-28

Dear Brenda, Thank you for your great review! We're delighted to hear that you found our prices competitive and the booking process easy. We always strive to make car rental simple and affordable for our customers. We appreciate your feedback and look forward to helping you with your future travels! Kind regards, Rachel from Wisecars.

预订的过程非常…

预订非常简单

Reply from Wisecars2026-07-28

Dear Kristin, Thank you for your kind review! We're delighted to hear that you found the reservation process extremely easy. We strive to make booking a rental car as quick and hassle-free as possible, and it's great to know we met your expectations. We look forward to helping you with your next trip! Kind regards, Rachel from Wisecars.

我通过wisecars 预订了 伊兹密尔 的汽车

我在土耳其伊兹密尔通过wisecars预订了一辆车。当地租赁公司告诉我,如果一切正常,将退还 755 欧元的押金。当我还车时一切都很好(除了我差点错过了我的航班,因为这些人迟到了一小时才取回汽车)。现在已经过去了八个星期,又发了几封电子邮件,但我还没有拿回这笔押金。

Reply from Wisecars2026-07-28

Dear Sabine, Thank you for bringing this matter to our attention. We’re sorry to hear about the delay with the deposit refund and the inconvenience caused during the vehicle return process. We would like to investigate this with the car rental company and work towards resolving this as soon as possible. However, we were unable to locate your booking based on the information provided in this review. Please reach out to us at [email protected] with your booking details so we can look into this further and assist you. We look forward to hearing from you and helping resolve the issue. Kind regards, Rachel from Wisecars.

保留并需要更改...

已保留并需要更改日期。打电话过去,不到 15 分钟,Aune 就为我们找到了另一家租赁公司,该公司可以满足我们的新日期,并且仍然能够保持比网上其他价格便宜的价格。谢谢!希望接送和他们的客户服务一样顺利。

Reply from Wisecars2026-07-28

Dear Nancy, Thank you for sharing your experience! We're delighted to hear that Aune was able to quickly find an alternative rental that suited your new travel dates while keeping the price lower than other options. We'll be sure to pass along your kind words. We hope your vehicle pick-up and drop-off go just as smoothly, and we wish you a fantastic trip! Kind regards, Rachel from Wisecars.

轻松预订

预订方便。价格实惠!

Reply from Wisecars2026-07-27

Dear Natalie, Thank you for sharing your feedback! We’re delighted to hear that you found the booking process easy and that you were happy with the price. We always aim to provide a simple and convenient experience while helping our customers find great car rental deals. Thank you for choosing Wisecars, and we look forward to assisting you again in the future. Kind regards, Rachel from Wisecars.

从开始到结束都令人惊叹的服务

从开始到结束的服务都很棒。 Jalila 非常友善、尊重和专业,使整个过程变得轻松。这辆车一尘不染,状况良好,行驶完美。我有一次很棒的经历,肯定会推荐这家公司,尤其是贾利拉。

Reply from Wisecars2026-07-27

Dear Rico, Thank you for sharing your wonderful feedback! We’re delighted to hear that you had such a positive experience and that Jalila provided kind, respectful, and professional assistance throughout the process. We’ll be sure to share your kind words with her, as we truly appreciate our team members and partners who help make the rental experience smooth and enjoyable for our customers. We’re also glad to hear that the vehicle was in excellent condition and met your expectations. Thank you for recommending Wisecars, and we look forward to assisting you again in the future. Kind regards, Rachel from Wisecars.

价格好

优惠的价格-轻松的在线体验

Reply from Wisecars2026-07-27

Dear Nick, Thank you for sharing your feedback! We’re happy to hear that you found our prices competitive and that your online booking experience was easy and convenient. We always aim to make the car rental process as simple and straightforward as possible for our customers. Thank you for choosing Wisecars, and we look forward to assisting you again in the future. Kind regards, Rachel from Wisecars.

这很容易而且没有压力。

Reply from Wisecars2026-07-27

Dear Sherri, Thank you for sharing your feedback! We’re happy to hear that you found the booking process easy and stress-free. We always aim to make car rental simple and convenient for our customers from start to finish. Thank you for choosing Wisecars, and we look forward to assisting you again in the future. Kind regards, Rachel from Wisecars.

Eerik 非常专业而且速度很快……

Eerik 非常专业且快速地帮助解决了预订问题。会再次使用服务。

Reply from Wisecars2026-07-27

Dear Jeffry, Thank you for sharing your feedback! We’re delighted to hear that Eerik was able to assist you with your reservation issue in a professional and timely manner. We’ll be sure to share your kind words with him, as we truly appreciate our team members who go the extra mile to support our customers. Thank you for choosing Wisecars, and we look forward to assisting you again in the future. Kind regards, Rachel from Wisecars.

供应商取消了我们的汽车,没有退款。

我们通过 Wisecars 预订了前往慕尼黑机场的 Europcar,Europcar 在没有通知我们的情况下取消了我们的预订,Wisecars 也没有通知我们,我们仍在等待退款。

Reply from Wisecars2026-07-27

Dear Amy, Thank you for your feedback. We're very sorry to hear about your experience. We have already processed your refund. At this stage, we do not know why Europcar cancelled your booking without prior notice, but we understand how frustrating this must have been. We will investigate what happened with the supplier to better understand the reason for the cancellation and to help prevent similar situations in the future. We sincerely apologise for the inconvenience and appreciate you bringing this to our attention. Kind regards, Rachel from Wisecars.

我已经通过 Wisecars 进行了多次预订

我已经向该公司进行了多次预订,并且我从未对我的租赁或体验感到失望。太容易了。

Reply from Wisecars2026-07-27

Dear Linda, Thank you for sharing your feedback! We’re delighted to hear that you have had consistently positive experiences with us and that our service has made the rental process easy and convenient for you. We truly appreciate your continued trust and support. Thank you for choosing Wisecars for your car rentals, and we look forward to assisting you with many more bookings in the future. Kind regards, Rachel from Wisecars.

我来自加拿大,我已经预订了一个…

我来自加拿大,我错误地提前一天预订了。 我打电话过去,他们在几分钟之内就改变了一切。 优质的服务!五星级 *****

Reply from Wisecars2026-07-27

Dear Rob, Thank you for sharing your feedback! We’re delighted to hear that we were able to assist you with correcting your reservation quickly and efficiently. We understand that mistakes can happen, and we’re happy that our team could make the process smooth and stress-free for you. Thank you for choosing Wisecars, and we truly appreciate your kind words. We look forward to assisting you again on your future trips. Kind regards, Rachel from Wisecars.

我有一次很棒的经历……

我在 Eduardo 汽车租赁公司获得了一次非凡的体验!从我预订车辆的那一刻起,整个过程就变得简单、专业、无压力。爱德华多(Eduardo)很友好,反应敏捷,并确保我到达时一切都准备就绪。 这辆车一尘不染,维护良好,在我的整个旅程中行驶得非常完美。我真的很欣赏优质的客户服务、公平的价格和对细节的关注。显然,Eduardo 为为每位客户提供良好的体验而感到自豪。 我强烈向任何寻求可靠车辆和一流服务的人推荐爱德华多汽车租赁公司。我下次旅行时肯定会再次从 Eduardo 那里租房!

Reply from Wisecars2026-07-27

Dear Jeremy, Thank you for sharing your wonderful feedback! We’re delighted to hear that you had such a positive experience with Eduardo and that the booking process, customer service, and vehicle quality all met your expectations. We truly appreciate you recognising the professionalism and dedication of our rental partners. We’ll be sure to share your kind words with Eduardo. We hope to assist you again on your next trip and provide another smooth and enjoyable car rental experience. Kind regards, Rachel from Wisecars

代理 Marten 非常乐于助人,而且…

代理 Marten 非常乐于助人,为我解答/解决了所有问题。

Reply from Wisecars2026-07-27

Dear Vladan, Thank you for sharing your feedback! We’re delighted to hear that Marten was able to assist you and resolve everything efficiently. We’ll make sure to share your kind words with him, as we’re always happy to hear when our team members provide helpful and effective support. Thank you for choosing Wisecars, and we hope to assist you again in the future. Kind regards, Rachel from Wisecars.

车还没准备好

出现在前台,我预订的车甚至还没有准备好。不得不等40分钟。当我终于拿到它时,后座上到处都是面包屑。

Reply from Wisecars2026-07-27

Dear Isabella, Thank you for sharing your feedback. We are sorry to hear about the issues you experienced with your rental. We understand how frustrating it must have been to wait 40 minutes for your vehicle and then receive a car that was not properly cleaned. We will take your feedback into account and review it with our car rental partners to help improve the quality of service provided to our customers. We apologise for the inconvenience caused and appreciate you bringing this matter to our attention. Kind regards, Rachel from Wisecars.