Wisecars

Dear Lisa, Thank you for your kind words! We're thrilled to hear that Eerik made such a positive impression with his helpfulness and kindness. We'll be sure to share your feedback with him. We truly appreciate you choosing Wisecars and look forward to assisting you again in the future! Kind regards, Rachel from Wisecars.

Dear Amanda, Thank you for your wonderful review! We're delighted to hear that you found a great deal through us and that your rental in Olbia went smoothly from pick-up to return. It's always our goal to make finding the right car at a great price simple and hassle-free. We truly appreciate you choosing Wisecars and hope to help you with your next trip soon! Kind regards, Rachel from Wisecars.

Dear Maggie, Thank you for your feedback! We're happy to hear that you found our service easy to use and our prices competitive. We always strive to make the car rental process as simple and convenient as possible. We appreciate you choosing Wisecars and hope to assist you again on your next journey! Kind regards, Rachel from Wisecars.

Dear Evangelos, Thank you for your positive feedback! We’re glad to hear that you found the booking process fast and easy and that you were happy with the deal you received. We appreciate your support and look forward to helping you with your future car rentals! Kind regards, Rachel from Wisecars.

Dear Frank, Thank you for your kind review! We're delighted to hear that you found the booking process fast and easy and were able to reserve the vehicle you wanted at a great price. We appreciate your feedback and hope you have a fantastic trip. We look forward to helping you with your next car rental! Kind regards, Rachel from Wisecars.

Dear Nidal, Thank you for taking the time to share your feedback! We’re delighted to hear that Hazel was able to assist you with changing your booking and provided excellent support. We’ll be sure to share your kind words with her. We appreciate your trust and hope to assist you again in the future! Kind regards, Rachel from Wisecars.

Dear Erling, Thank you for sharing your experience! We’re very happy to hear that Aune was able to assist you quickly and resolve the issue with your booking email. We understand how stressful it can be when something goes wrong with travel plans, especially for a family vacation, and we’re glad it was sorted out promptly for you. We wish you a wonderful trip and look forward to supporting you again in the future. Kind regards, Rachel from Wisecars.

Dear Jason, Thank you very much for sharing your experience! We’re really pleased to hear that Mark was able to assist you quickly and help adjust your pickup time with the rental provider. We understand how stressful travel changes can be, especially when already en route, and it’s great to know this was resolved smoothly and prevented further inconvenience. We wish you a fantastic trip and look forward to supporting you again in the future. Kind regards, Rachel from Wisecars.

Dear Bertha, Thank you for your kind review! We're thrilled to hear that you found the booking process easy and that you were happy with the price. Making it simple to find great value is exactly what we strive for. We appreciate your feedback and hope you have a fantastic trip. We look forward to helping you with your next car rental! Kind regards, Rachel from Wisecars.

Hello, Thank you for your review! We're delighted to hear that you found our website easy to navigate and that booking your rental was a smooth experience. We appreciate your feedback and look forward to helping you with your next trip. Have a wonderful journey! Kind regards, Rachel from Wisecars.

Dear Nicki, Thank you so much for taking the time to share your experience! We're delighted to hear that Eerik was able to assist you promptly and provide the clarification you needed regarding your upcoming rental. It's wonderful to know that his professionalism, responsiveness, and dedication helped you feel supported and valued throughout the process. We wish you a smooth vehicle pick-up and hope you have a fantastic trip. If you need any further assistance, our team will be happy to help. Kind regards, Rachel from Wisecars.

Dear Sheida, Thank you for your wonderful review! We're delighted to hear that Eduardo was able to assist you when you encountered issues completing your reservation and payment. It's great to know he helped you find the best deal and ensured your booking was completed successfully. We truly appreciate your feedback and look forward to helping you again on your next trip! Kind regards, Rachel from Wisecars.

Dear Joe, Thank you for your review! We’re glad to hear you were happy with the choice, pricing, and overall value. We appreciate your feedback and hope to assist you again in the future! Kind regards, Rachel from Wisecars.

Dear Jason, Thank you for your feedback! We’re glad to hear that our team was able to assist you and that the additional charges were resolved smoothly. It’s great to know Mark was easy to work with and could support you throughout the process. We appreciate your trust and look forward to helping you again with your future bookings. Kind regards, Rachel from Wisecars.

Dear Mai, Thank you for sharing your experience. We're sorry to hear that you were disappointed by the rental conditions. Gravel roads are considered a type of unpaved road, so this restriction was already covered by the Supplier Terms and Conditions presented during the booking process. These terms are made available and must be accepted before the reservation is confirmed and payment is completed. We appreciate your feedback and hope to have the opportunity to provide you with a smoother experience in the future. Kind regards, Rachel from Wisecars.

Dear Tom, Thank you for your feedback. We're sorry to hear that your experience was so disappointing and that it left you feeling this way. The requirement that the credit card used for the security deposit must be in the main driver's name is a policy set by the car rental company, and it is communicated multiple times throughout the booking process and in the confirmation emails, as the rental company cannot make another person financially responsible for any potential damage or other liabilities incurred by the main driver. We're pleased that you were able to arrange an alternative rental and continue your journey. Different rental companies may have different policies or may exercise discretion in certain situations, but unfortunately we cannot override the supplier's terms or refund bookings that cannot be fulfilled due to these requirements. We have also reviewed the call with our customer support team. While we appreciate that the situation was upsetting, the recording shows that our agent remained calm and politely explained the rental company's policy. During the conversation, our agent was subjected to inappropriate language, including being told to "f**k off" and hanging up on him. Thank you for taking the time to share your feedback. Kind regards, Rachel from Wisecars.

Dear Jeffrey, Thank you for your review! We're delighted to hear that you found our service easy and dependable. We appreciate your support and look forward to helping you with your next car rental. Kind regards, Rachel from Wisecars.

Dear Louise, Thank you for your wonderful review! We're delighted to hear that you found the booking process easy and were able to find the car you wanted. It's also great to know that the insurance options met your needs. We appreciate your feedback and look forward to helping you with your next trip! Kind regards, Rachel from Wisecars.

Dear Isabelle, Thank you for your wonderful review! We're delighted to hear that Meelis was able to assist you during the booking process and make it a positive experience. We'll be sure to pass along your kind words to him. Thank you for choosing Wisecars, and we wish you a great trip! Kind regards, Rachel from Wisecars.

Dear Chris, Thank you for your kind review! We're delighted to hear that you found the booking process quick and easy. We hope your experience at the rental desk in Orlando is just as smooth and enjoyable. Wishing you a fantastic trip, and thank you for choosing Wisecars! Kind regards, Rachel from Wisecars.