Wisecars (www.wisecars.com) has a 4.5 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 88% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
I made a reservation through WiseCar, but unfortunately the car agency they have as client, cancelled the reservation just 2 days before the trip.
Mark help was essential to solve the problem and get the refund.
Reply from Wisecars2026-06-29
Dear Nicolò,
Thank you for sharing your experience and for your kind words about Mark.
We're sorry that your reservation was cancelled shortly before your trip and understand how frustrating that must have been. We're pleased to hear that Mark was able to assist you promptly and help resolve the situation by arranging your refund. Your feedback means a great deal to us, and we'll be sure to pass your compliments on to him.
We appreciate your understanding and hope we'll have the opportunity to provide you with a smoother experience in the future.
Kind regards,
Rachel from Wisecars.
C
Charlie · 4 reviews · Experienced 2026-06-22 ·
★★★★★
Pretty seamless
Pretty seamless. Paid in advance. Got the voucher more than 48 hours ahead. No extra work at the rental counter. Pretty inexpensive.
Reply from Wisecars2026-06-26
Dear Charlie,
Thank you for your wonderful review!
We're so glad the process was seamless from start to finish. It's great to hear you received your voucher well in advance, enjoyed the convenience of skipping extra paperwork at the rental counter, and found our service to be a great value.
We appreciate your feedback and look forward to helping you with your next trip!
Kind regards,
Rachel from Wisecars.
c
customer · 3 reviews · Experienced 2026-06-25 ·
★★★★★
Good customer service
Good customer service, great prices!
Reply from Wisecars2026-06-26
Hello,
Thank you for your kind words!
We're delighted to hear you were happy with our customer service and found our prices to be great. Your feedback means a lot to us, and we look forward to helping you again on your next trip!
Kind regards,
Rachel from Wisecars.
Dear Jesse,
Thank you for your kind words!
We're delighted to hear that you've had consistently positive experiences with us. Your trust and continued support mean a lot, and we look forward to serving you again in the future.
Kind regards,
Rachel from Wisecars.
Dear Ivory,
Thank you so much for your kind words!
We're thrilled to hear that Eerik provided such amazing service. We'll be sure to share your feedback with him, he'll be delighted to know he made such a positive impression.
We truly appreciate your support and look forward to serving you again!
Kind regards,
Rachel from Wisecars.
C
Calvin · 1 review · Experienced 2026-06-24 ·
★★★★★
Mark was 5 Star
Mark was super fast, efficient, and was able to clarify that I can add my wife as an extra driver for free at check in. Thank you Mark!
Reply from Wisecars2026-06-25
Dear Calvin,
Thank you for your wonderful review!
We're delighted to hear that Mark was fast, efficient, and able to clarify the details about adding your wife as an extra driver. We'll be sure to pass along your kind words to him.
We appreciate your feedback and look forward to helping you with your future travel plans!
Kind regards,
Rachel from Wisecars.
Dear Jason,
Thank you for your review!
We're glad to hear that you found the process fast and easy and that we were able to offer you the best price. We appreciate your feedback and look forward to helping you again on your next trip.
Kind regards,
Rachel from Wisecars.
Dear Erwin,
Thank you for your review!
We're so glad to hear you found the best price and the best conditions with us. We appreciate your trust and look forward to helping you again in the future!
Kind regards,
Rachel from Wisecars.
Dear Duncan,
Thank you for your feedback!
We're delighted to hear that booking was quick and easy and that you found our prices more competitive than other sites. We appreciate your support and look forward to serving you again soon!
Kind regards,
Rachel from Wisecars.
Dear Michael,
Thank you for sharing your experience.
We're sorry to hear about the confusion and frustration surrounding the vehicle upgrade charge. We take feedback like yours seriously and appreciate you bringing this matter to our attention. We have taken note of your feedback and will review this matter with our partner to help ensure that pricing, upgrades, and any additional charges are communicated clearly and transparently to customers.
We're grateful for your previous trust in our service and regret that this experience did not meet your expectations. Should you decide to book with us again in the future, please remember that we offer a wide range of rental suppliers on our website, allowing you to compare options and choose the provider that best suits your preferences.
Thank you again for your feedback and for having chosen our service in the past.
Kind regards,
Rachel from Wisecars.
Dear Jason,
Thank you for your feedback!
We're delighted to hear that you found the booking process with Wisecars easy and affordable. We strive to provide a smooth experience and great value for our customers.
We appreciate your support and look forward to assisting you with your future car rental needs.
Kind regards,
Rachel from Wisecars.
P
Philip · 3 reviews · Experienced 2026-06-23 ·
★★★★★
Aune was great help in solving the…
Aune was great help in solving the issue of not receiving back the deposit.
Reply from Wisecars2026-06-24
Dear Philip,
Thank you for sharing your experience!
We're pleased to hear that Aune was able to help resolve the issue with your deposit refund. Providing prompt and effective support is very important to us, and we'll be sure to pass along your kind words.
We appreciate your feedback and hope to assist you again in the future.
Kind regards,
Rachel from Wisecars.
We were robbed and handed a car that was not registered or safe to drive. No refunds or anything from WiseCars. Do not use them.
Reply from Wisecars2026-06-23
Dear Abdula,
Thank you for your feedback.
We are sorry to hear about your experience. However, after reviewing our records, we were unable to locate a reservation matching the information provided in your review. We take customer concerns very seriously and would like the opportunity to investigate this matter further.
Please contact our customer support team directly at [email protected] so we can review the situation and assist you appropriately.
Kind regards,
Rachel from Wisecars.
Dear Kelvin,
Thank you for your feedback!
We're delighted to hear that you found the booking process fast and convenient. We appreciate your support and look forward to assisting you again in the future.
Kind regards,
Rachel from Wisecars.
Dear Verina,
Thank you for your review!
We're glad to hear you found our prices competitive. Providing great value to our customers is one of our top priorities. We appreciate your feedback and look forward to helping you with your next booking!
Kind regards,
Rachel from Wisecars.
Making my rental car reservation with Wisecars was quick and easy, and saved me a lot of money.
Reply from Wisecars2026-06-22
Dear Donald,
Thank you for your great review!
We're delighted to hear that booking your rental car was quick and easy, and that you were able to save money in the process. Providing a simple booking experience and great value is what we strive for.
We appreciate your feedback and look forward to helping you with your future travel plans!
Kind regards,
Rachel from Wisecars.
Dear Charles,
Thank you for your review!
We're pleased to hear that you found the booking process fast, easy, and reasonably priced. Providing a smooth experience and great value for our customers is what we strive for.
We appreciate your feedback and look forward to serving you again!
Kind regards,
Rachel from Wisecars.
Dear Darlene,
Thank you for your feedback!
We're glad to hear that making your reservation was quick and easy. We strive to provide a smooth and hassle-free experience for our customers, and it's great to know we met your expectations.
We look forward to serving you again soon!
Kind regards,
Rachel from Wisecars.
R
Rick Ward · 2 reviews · Experienced 2026-06-20 ·
★★★★★
Mark was great
Mark was great. Within 8 minutes mark responded to me and I was able to complete my trip
Great job Mark!
Reply from Wisecars2026-06-22
Dear Rick,
Thank you for your wonderful feedback!
We're thrilled to hear that Mark responded so quickly and helped you complete your trip without any issues. We'll be sure to share your kind words with him. We appreciate your recognition of his excellent service and look forward to assisting you again in the future!
Kind regards,
Rachel from Wisecars.
M
MMR · 1 review · Experienced 2026-06-19 ·
★★★★★
Thank you to Marten
Thank you to Marten. Very efficiency support.
Reply from Wisecars2026-06-22
Hello,
Thank you for your kind words!
We're delighted to hear that Marten provided efficient support and made your experience a positive one. We'll be sure to pass along your compliments.
We appreciate your feedback and look forward to assisting you again in the future!
Kind regards,
Rachel from Wisecars.